JBKettle

What turns me off to (almost all) Courtyards (pre-COVID, obv.) is that the free coffee disappeared soon after the Bistro concept came onboard. All I ask for in the morning is a quick cup of decent coffee to get me to my next stop. I don't want to have to wait in line for someone to "craft" me a "Starbucks" beverage. Beyond that, it's got a bed and a toilet, so with no free coffee, there's no reason to stay there. Give me a FI or SHS, or bump it up to FS, and I'll grab a coffee out of the lounge.

rylan

But their marketing department says that the millenials and hipsters want an 'authentic' experience of small craft locally brewed organic free trade coffee from the Bistro, and the pots in the lobby don't provide that. Also brought to you by the same brilliant people who thought removing functional desktops from the rooms was a great idea.

Adelphos

The point of the Courtyard brand is to provide hotel owners and developers a brand that customers associate with Marriott consistency that is cheaper to run than a full service brand like a Marriott or Sheraton. Given the hotels are cheaper to build and run, they can be built in many more places than full service Marriotts (like suburban towns). And in cities where full service Marriotts and Courtyards compete, customers often chose the Courtyard because it was newer and simpler.

The two most popular brands in terms of hotel owner interest and market share (which is measured on how much the hotels can charge per room compared to their competitors) are 1) Residence Inn and 2) Courtyard. These are also the two most successful brands Marriott has. Not coincidentally, the two brands are disliked by Flyertalk

Usually, when I am considering a Courtyard, the other hotels in the area where I need to be include Residence Inn, Hilton Garden Inn, Holiday Inn, maybe something like a Hyatt Place or Hotel Indigo. Sometimes a Townplace Suites, Fairfield Inn, etc. Of these I usually like Courtyards, but only if they are new. Grabbing a beer at the Bistro and working the lobby, sometimes there are amenities like pools, etc. Next, Hilton Garden Inn works for me. I would prefer Residence Inn if Marriott allowed for normal points earnings on the stays (often, Residence Inn is priced the highest of these)

DELee

So the 2018 MR pre-merger data shows the top four brands in terms of number of properties as: CY (22%/1174), FI (19%/969), RI (15%/787), Marriott Hotels (11%/568).

Poking around the Marriott hotel developer brand web pages, year end 2020 posted data shows: CY @ 1,258 open properties / 272 pipeline properties, FI @ 1,132 open properties / 415 pipeline properties, RI @ 874 open properties / 243 pipeline properties, Marriott Hotels @ 585 open properties / 133 pipeline properties. For SPG brands, largest number are Sheratons with 442 open properties / 113 pipeline properties.

For the open properties, the developer pages are noting 7600+ properties. That would put CY @ 16.5%, FI @ 15%, RI @ 11.5% with Marriott Hotels and Sheratons falling below 10%.

With the number of pipeline properties, it appears that developers are voting for FIs as their future investments.

David

Herb687

Courtyards are generally fine for what they are. There are a few really good ones and some really bad ones but overall I find the brand pretty consistent. Like you, I tend to only stay in CYs in markets where the other options are Hampton Inns, HGIs, other limited service Marriott brands like Fairfield, TPS, etc. But for my travel pattern, there are lots of markets like that.

(Hyatt is pretty much a non-entity in many of the places I have to go.)

What's interesting to me is how cheap-feeling and downscale the Hilton Garden Inn brand has become over the past 10 years. When I first started staying at HGIs, they were generally new build properties that seemed to be much smaller versions of Hiltons. Now, rather than a smaller, slightly downscaled Hilton an HGI is typically a bigger, slightly upscaled Hampton Inn. Hilton has really cheapened the HGI brand.

DenverBrian

Likely because there just aren't many parcels of land that make sense for any kind of hotel in 2021- they're already taken up by various brands. FI has also significantly upscaled their build look and feel - a new FI room is virtually identical to a new CY room.

DELee

Right now there's a whole bunch of unused land parcels all over the world.

And a FI is still less sucky than a CY.

David

DenverBrian

Well, yes, but for a hotel?

My point was that CY had a head start on FI, so there are more existing CYs than FIs, and the ones built first are usually on the most profitable chunks of land. As you saturate the hotel market, there are fewer and smaller choice parcels of land upon which to build hotels in areas of significant business and leisure traffic.

You can easily build as many hotels as you want in, say, Springfield, Colorado. Land's dirt cheap.

fliesdelta

I regularly stay at a couple of Courtyards in the DC area, and there's always an in-room coffee machine. Does this not qualify for your free coffee requirement?

etkuo

Not speaking for @JBKettle, but for myself who's a super non-morning person, I don't want to have to deal with using the in-room coffee machine in the morning. I just want to wake up last minute, get ready, and grab a free coffee in the lobby on my way out lol, but that's just my laziness😅

Jon Maiman

No, it doesn't in my mind. I don't want to have to go through the hassle of making the coffee. Furthermore, I typically drink 2 to 3 large cups in the morning (e.g. more than in room coffee supplies typically provide). Finally and most important, the cleanliness of in room coffee machines is suspect as best. I don't want to have to give it a thorough cleaning before making my coffee. FI, SHS, and RI coffee isn't great but it is acceptable. The convenience factor is great. Coffee in MR and Renn. Lounges tends to be a bit better quality (pre-covid).

Coffee aside, I don't mind CY's. My pecking order is typically FI -> SHS -> CY -> RI - > TPS. While in theory SHS is better than FI, there are more new build FI's and a lot of long in the tooth SHS's. So in practice FI tends to be better than SHS. RI and TPS have reduced points earning or would be ranked higher. Full service is great when it is available (MI or Renn). Don't like Sheraton too many old, tired properties and the lack of a lounge at the Westin's I have been at largely negates the benefits of full service. Other legacy SPG brands I haven't tried. Each to their own...

--Jon

JBKettle

With a partial exception of the one CY that I know has Keurigs in the room, no. In-room coffee is a pain. Whether cleanliness, quantity and suitability of supplies, or just the general hassle of dealing with an unfamiliar machine in an uncaffeinated state, it's just not worth it when there are other brands where you don't have to worry about it.

DELee

And, for the bottom of your list (TPS), you really gotta want that burnt orange decor.

David

TomMM

I've had some nice CY stays in Prague and Stockholm.

GregWTravels

When I return to Toronto to visit family and friends (after migrating to the UK in 2008), I often stay at the Courtyard Toronto Downtown. It is usually much cheaper than any of the other central properties, and is located right on the subway line. The lack of service doesn't bother me, as if I'm visiting Toronto I'm out with friends or family most nights so really just using the hotel as a conveniently located bed. Though if any of the full service properties are priced similarly to the Courtyard, I'd plump for those.

And anytime I stay at a Courtyard anywhere, I don't buy anything from the Bistro. Rather head out to a local grocery or convenience store for snacks / drinks / other sundries.