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FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

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Old Aug 24, 2018, 10:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: PTahCha
Huge thanks to Horace for this list (which is much simpler to understand than Marriott's T&Cs!)

Daily Breakfast for Platinum Elite and Above

Six categories:

1. Breakfast for member + 1 in the lounge. If the hotel does not have a lounge or the lounge is closed, member can choose 750 points OR continental breakfast for member + 1 in the restaurant. A limited number of hotels provide 1,000 points each day the lounge is closed instead of a choice (Through June 30, 2024). Any of these benefits are in addition to the Platinum Elite welcome gift.

— Autograph Collection (excluding resorts)
— Courtyard (properties with a lounge only; Asia, Australia, Pacific Islands, Caribbean, Mexico, Central America, South America, the Middle East, and Africa only)
— Delta* (excluding resorts)
— JW Marriott (excluding resorts)
— Marriott (excluding resorts)
— Renaissance (excluding resorts)
* many Delta properties provide breakfast from an Elite Pantry as an alternative to a Signature Lounge, in which case the hotel does not need to provide breakfast for member + 1 the restaurant.

2. Breakfast in the hotel restaurant for member + 1 as a Platinum Elite welcome gift option (not in addition to it).

— Aloft
— Autograph Collection (resorts only)
— Delta (resorts only)
— Four Points
— The Luxury Collection
— JW Marriott (resorts only)
— Le Méridien
— Marriott (resorts only)
— Protea
— Renaissance (resorts only)
— St. Regis
— Sheraton **
— Tribute Portfolio
— W Hotels
— Westin **
** Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club properties are not Marriott, Sheraton, and Westin hotels/resorts.

3. Breakfast in lounge for member + 1, if the hotel has a lounge. This is in addition to the Platinum Elite welcome gift, which could be breakfast for member + 1 in the restaurant. No alternative benefit if the lounge is closed.

— Le Méridien (only at locations with a lounge)
— Sheraton (only at locations with a lounge)
— Westin (only at locations with a lounge)

4. Daily U.S. $10 F&B credit for member + 1 as a Platinum Elite welcome gift option (not in addition to it). Can be applied toward breakfast or toward other F&B purchase in the hotel restaurant or bar. Does not accrue over multiple-night stay.

— AC Hotels
— Courtyard (locations without a lounge only, which means most locations)
— MOXY ***
*** some MOXY property are more generous, providing full breakfasts to those who apply their F&B credits toward breakfast, with no additional charge

5. Breakfast for all guests included in room rate, regardless of status or membership

— Element ****
— Fairfield (except Fairfield Asia Pacific hotels) ****
— Residence Inn (NO breakfast at Residence Inn New Orleans French Quarter/CBD)
— SpringHill Suites
— TownePlace Suites
**** very few exceptions; check official hotel website

6. No complimentary daily breakfast, even for Platinum Elite and Above

— Design Hotels
— Edition
— Fairfield Asia Pacific hotels
— Gaylord Hotels
— Marriott Executive Apartments
— Marriott Vacation Club / MVC Pulse / Grand Residences by Marriott
— The Ritz-Carlton / Ritz-Carlton Reserve / Ritz-Carlton Residence Club
— Vistana / Sheraton Vacation Club / Westin Vacation Club

Note: This list does not identify specific properties that deviate from the published benefits. In some cases, exceptions are identified in the Marriott Bonvoy Loyalty Program Terms & Conditions or on specific property webpages. Exceptions are few, but can be an unpleasant or pleasant surprise, depending on whether the property provides less or more than the published benefits.Through June 30, 2024, the following properties in the United States do not provide free continental breakfast in the hotel restaurant in the event the Lounge is closed but do offer 1,000 Points in lieu of breakfast. These properties include:



• The Algonquin Hotel Times Square, Autograph Collection

• Boston Marriott Copley Place

• Boston Marriott Long Wharf

• Chicago Marriott Downtown Magnificent Mile

• JW Marriott Essex House New York City

• JW Marriott New Orleans

• JW Marriott San Francisco Union Square

• JW Marriott Washington, DC

• The Lexington Hotel, Autograph Collection

• Monterey Marriott

• New York Marriott Marquis®

• Philadelphia Marriott Downtown

• Renaissance Boston Waterfront Hotel

• Renaissance Chicago Downtown Hotel

• Renaissance Los Angeles Airport Hotel

• Renaissance New York Midtown Hotel

• Renaissance New York Times Square Hotel

• Marriott Marquis San Diego Marina


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FAQ : Marriott's "breakfast offering" explained, by brand and by Bonvoy elite level

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Old Feb 13, 2024, 11:57 pm
  #1186  
 
Join Date: Sep 2013
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Does Renaissance near AMS airport offer free breakfast for Gold member? Thanks
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Old Feb 14, 2024, 7:54 am
  #1187  
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Originally Posted by rustum76
Does Renaissance near AMS airport offer free breakfast for Gold member?
Breakfast is not a benefit for Gold members.
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Old Feb 14, 2024, 11:32 am
  #1188  
 
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Originally Posted by mahasamatman
Breakfast is not a benefit for Gold members.
Thanks for the information.
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Old Feb 15, 2024, 11:40 am
  #1189  
 
Join Date: Apr 2012
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Originally Posted by rustum76
Does Renaissance near AMS airport offer free breakfast for Gold member? Thanks
book a rate with breakfast included and it would be "free"
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Old Feb 19, 2024, 6:46 pm
  #1190  
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Just ha a (mostly) nice stay at the W FLL.. after asking them to apply the breakfast credit to my folio, they claimed that the breakfast amenity was $25 total per ROOM per night ..
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Old Feb 20, 2024, 12:01 am
  #1191  
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Originally Posted by entropy
Just ha a (mostly) nice stay at the W FLL.. after asking them to apply the breakfast credit to my folio, they claimed that the breakfast amenity was $25 total per ROOM per night ..
Basically hotels can do whatever to bent the rules.
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Old Feb 20, 2024, 7:59 am
  #1192  
 
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Originally Posted by entropy
Just ha a (mostly) nice stay at the W FLL.. after asking them to apply the breakfast credit to my folio, they claimed that the breakfast amenity was $25 total per ROOM per night ..
It's very clear in the Marriott Bonvoy Loyalty Program Terms & Conditions.

— For these brands: St. Regis, The Luxury Collection, W Hotels, Sheraton, Le Méridien, Westin, Tribute Portfolio

— Elite Welcome Gift for Platinum Elite Members and Above: 1,000 Points per Stay or amenity per Stay or breakfast in restaurant per night of Stay for Member +1 (including Resorts)

— Guest Compensation (Participating Properties outside the United States will pay the equivalent in their local currency): U.S. $100

Originally Posted by nacho
Basically hotels can do whatever to bent the rules.
Although there are rogue hotels that seem to do whatever they want, they really can't do that.

Unless a daily $25 credit is sufficient for daily breakfast for two at the W Fort Lauderdale Hotel — which is extremely unlikely — the hotel is in clear violation of the Terms & Conditions.

It would have been appropriate to ask for Guest Compensation — in addition to insisting that the hotel provide daily breakfast for member plus one, as promised and published in the Terms & Conditions (a legal document).

Perhaps the front desk agent was poorly trained and inexperienced. Perhaps there was misunderstanding and the agent was referring to a different credit, such as the credit that some hotels provide in connection to a destination fee.

Marriott needs to do a better job enforcing elite benefits. A small percentage of rogue properties are alienating Marriott Bonvoy elite members and making them question their loyalty. That's bad for Marriott International and bad for the vast majority of properties that play by rules (or even make an effort to delight elite members).
SPN Lifer and margarita girl like this.

Last edited by Horace; Feb 20, 2024 at 9:04 am
Horace is offline  
Old Feb 20, 2024, 8:08 am
  #1193  
 
Join Date: Sep 2008
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Posts: 7,043
Originally Posted by Horace
<snip>Although there are rogue hotels that seem to do whatever they want, they really can't do that.
Except they really can... and they frequently do. Marriott has made pretty clear, though action (or rather inaction), that they aren't particularly motivated to police this policy.

Regards
SPN Lifer and nacho like this.
scubadu is offline  
Old Feb 20, 2024, 11:25 am
  #1194  
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Originally Posted by Horace
Marriott needs to do a better job enforcing elite benefits. A small percentage of rogue properties are alienating Marriott Bonvoy elite members and making them question their loyalty. That's bad for Marriott International and bad for the vast majority of properties that play by rules (or even make an effort to delight elite members).
This.

But I don't think Marriott cares, they have enough customers. Another hotel that violates the T&C: https://www.flyertalk.com/forum/36001665-post837.html
nacho is offline  
Old Feb 28, 2024, 10:40 pm
  #1195  
 
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Delete

Last edited by Illinwu; Feb 29, 2024 at 7:08 am Reason: Deletion
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Old Mar 17, 2024, 11:22 am
  #1196  
 
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Originally Posted by dayone
If it's true that there will be no more excluded properties as of July 1, 2024, I think that is a positive change.

Marriott Bonvoy Elite Benefit Breakfast Exclusion Expires On June 30, 2024 - LoyaltyLobby
Any more evidence/reference to this? I'm planning a stay at one of the excluded properties next January, so with that change I would go there instead of looking for some other place to stay...

Greetings - Dirk
djohannw is offline  
Old Mar 17, 2024, 5:22 pm
  #1197  
 
Join Date: May 2017
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My money is on them continuing to to roll that date into the future.
applesauce is offline  
Old Mar 18, 2024, 5:24 am
  #1198  
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Originally Posted by applesauce
My money is on them continuing to to roll that date into the future.
I think it's going to be some significant changes in the programme that Marriott doesn't want to share with us yet. It could be all hotels can feel free to offer whatever they want
nacho is offline  
Old Apr 3, 2024, 6:06 pm
  #1199  
 
Join Date: Dec 2017
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Does anyone have any recent experience getting a Platinum gift breakfast at the Four Points LAX? And secondly, any experiences with the hotel claiming that the restaurant is not part of the hotel?

TIA
LimeyFlyer is offline  
Old Apr 8, 2024, 6:37 pm
  #1200  
 
Join Date: Apr 2006
Programs: DL Plat, Bonvoy Titanium
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Last time I stayed there was pre-COVID and they gave me breakfast. I now stay at the Renaissance LAX, which has a decent lounge. I was at the Renaissance a couple of times that the lounge was closed and they gave me the continental breakfast coupons without me even asking (I since found out it’s on the excluded list). My corporate rate there is silly cheap, like $150 so I stay there many times for my last night if I have a flight back out in the AM.
High Technology is offline  


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