The moldy, mildewy smell triggered my allergies badly, by the way, I felt sick for about two days. I had left my favorite polo shirt on the floor, and multiple washings haven't gotten the mold stains out of the shirt.

No, I haven't complained to corporate customer service. I don't want to get into finger pointing, he said/she said stuff. Lobby was fine, don't know what the other floors were like, but there are real problems on that 5th floor and in that room.

Stayed here a few months ago. Don't remember much except the consistently unimpressive front desk staff throughout the day and the fire alarm going off around 06:30. There was not a single announcement during the alarm or while all guests were waiting out in the parking lot. People just meandered back in after the fire department finally arrived and [assumedly!] assessed the situation, with absolutely no info provided by hotel.

E-mailed hotel and tried to keep it light, just letting them know that a lack of info for guests in an emergency situation is not good (I have several very real first-hand experiences in this matter). Didn't help that the button on my phone to the front desk didn't work and I had to call them via my cell three times during our stay before I realized the problem, including during the alarm.

Was told our comments were passed along to HM and then recieved a slightly glib brush-off from AGM who said our concerns were passed along to the Chief Engineer who was in charge of fire drills and that at least the system "does what it is intended to do"... Uhm, actually, no, it doesn't since it didn't wake me up, the Mrs. did (I'm usually a heavy sleeper). To be fair, while I appreciate any help, I count on one person to get me, and possibly others, out alive: me. But to have not a single announcement made during the entire event, whether over the PA or even directly to the full guest roster in the parking lot and/or lobby, is inexcusable in a real situation. Since we didn't know what the situation was, the rule is to assume it's real.

Additionally, due to our late night out and the early "wake-up call" , we asked for late (14:00) check-out upon return to our room. It was reluctantly provided, even though it was part of our benes at the time. Stilll, housekeeping knocked on our door before noon and again twenty minutes later .

You'll never know how prepared people are for a real emergency, but, fire alarm aside, I still was unimpressed enough to ever return, even the though the oportunity has presented itself several times.

In hindsight, I took the situation too lightly. Of course, so did the hotel who admitted during the alarm that they didn't know the cause... Their inactions were, thus, totally unacceptable.

I spent 4 nights here over Thanksgiving. Here's the email I sent to CCS:

Now, I know I should have gone right back downstairs & demanded a new room -- but Mrs CO FF was beat (the guy next to us was a COS, and we both leaned at a 15 degree angle from LAX-BWI) and we just wanted to sleep.

Hat Tip to GLeff - my wife had allergy issues too, and running the a/c like you noted helped!

They do offer the 500 *pts for no housekeeping - that was a nice plus. But, the 500 points on checkin didn't post...

25 minutes after sending my email to CCS, I got a personal reply apologizing for the problems, promising to send the complaint on to the GM, and telling me that I'd get 8,000 *pts (2 nights @ a Cat 2) in compensation.

WOW. Quick, generous, super!

Just stayed 4/20-4/21/2010
Checked in early per reservation. Room was not ready but staff was nice enough about it. Only took 30 min's to get one.

Went and had lunch in the Cafe, food was overcooked and overpriced.

Room was on club floor but not lounge level, no upgrade to suite for Platinum Member.

Door lock would not recognize my key several times, on one return they sent security with me to insure I could get in.

Arrived at the Lounge at 8:30PM not a great selection, only 2 brands of beer at $4.00 each.

Parking is $15.00 per day

Bathroom shower ceiling paint was falling off in chunks and the shower control valve came off in my hand. Toilet was dirty and there was still trash in the can under the desk.

I was charged for internet access, had to have it removed from the invoice.

I spoke with the manager on the way out, she smiled, appologized and said have a nice day.

My Plat 500 gift has not posted yet, I will request when it has been a week.

I would not stay again.

Has anyone stayed here recently? I see a lot of reviews saying this place needs to be updated. But looking at the pictures on their website for their traditional 2xQueen Bed rooms, they look pretty nice to me?

Link: https://www.starwoodhotels.com/sheraton/property/rooms/index.html?propertyID=1266

Quick Update...

Stayed here for 5 nights in business and overall, the stay was good. A few notes on my stay.

- as a PLT, I was upgraded to an executive suite. It was pretty big with two rooms, two TVs, a fridge, desk, eating table, etc. the room was fine but a little dated and worn.

- Access was excellent from highway and parking was free. As it's more of a side-of-the-highway hotel, the chain food options are plentiful. What I really liked is that "Annapolis Town Center" is a short walk away. Now, don't confuse this town center with the historical downtown area (which is a 5-10 min drive away). The twin center is one of those new manufactured mixed-use town centers with shopping, food, etc.

- club lounge was a touch above average. They had bacon and eggs, along with the continental items and oatmeal.

- ironically, as mentioned above the fire alarm did go off one evening. I walked out in the hallway and talked to a maintenance guy who told me that sometimes it will go off when people smoke in their room. I stopped sounding after 10 seconds and I went back in my room.

I've stayed at the Westin before and it's a nice hotel a few minute walk from the beautiful historical downtown. It usually does command a higher price and parking is typically not free. As I was there for work, I chose easier in-and-out vehicle access of the Sheraton.

Overall... It was a little dated but fine. I would stay here again for work. If I was there to tour around, I'd probably do the Westin for it's walking access to downtown.

This hotel is going to become an IHG Crowne Plaza at the end of September.

Stayed one night this week. It's a dump. Won't be a loss to the program at all.

But was always a cheap alternative in the area for me.

Leaving Starwood on September 30, 2015

The Sheraton Annapolis Hotel will be leaving the Starwood system on September 30, 2015. Reservations for dates on or after September 30, 2015, will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual.