Sheraton Centre Toronto [Master Thread]
#406




Join Date: Sep 2007
Location: HKG/YVR/NYC
Programs: AC 75K, A3*G, AS MVPG, AA LT Gold 1MM, JL/JGC (OWS) , Marriott Titanium, Hertz 5*, Avis PC
Posts: 3,703
Club Lounge
Monday to Friday
Breakfast: 6:30am - 10:30am
Hors D'oeuvres: 5:00pm - 8:30pm
Saturday to Sunday
Breakfast: 7:00am - 11:00am
Hors D'oeuvres: 5:00pm - 8:30pm
#407




Join Date: Sep 2021
Location: YYZ
Programs: AP 25k, UA Silver, MB Titanium, HH Diamond
Posts: 316
Perfect, thank you! Hopefully some food left in the final hour of Hors D'oeuvres.
#408




Join Date: Sep 2021
Location: YYZ
Programs: AP 25k, UA Silver, MB Titanium, HH Diamond
Posts: 316
Stayed a single night during this past weekend, booked using my 35k cert earned from last year’s 2 stay promo. It was chosen due to it being the closest Marriott property from Chinatown Centre where my partner and I was working the art market at. Was proactively upgraded to club level king, but was given a queen suite during check in upon asking. In retrospect I probably should’ve kept the king room or specified king suite because the hotel’s definition of a queen bed is a lot smaller than the queen bed I have at home. Slightly tight for me and my partner. Also for my stay this room was the most expensive out of the other king suites. Wasn’t sure why besides it being on 42nd floor (room 4228, across from the Royal Suite), and a nice view of the CN tower.
Much like the Westin I proactively avoided staying in this hotel for a long time because of how old the rooms were looking, and this stay confirmed it. The room is just dark and dingy and screams to be put to rest. The lamps did very little to brighten up the room. The shower while spacious just leaked the water onto the floor outside through the tiny gap. Stepping onto the floor towel to find it damp wasn’t so nice. The bed itself while tight was comfy though so I’ll give them that.
My peers since 2022 have hyped up this property as their go-to spot to burn their 35k cert for the newly renovated lounge and their delicious food offering. So I at least looked forward to that during my stay. Unfortunately the offering during that night’s happy hour wasn’t so great as the hype it received. They were serving spinach puff pastry and some food that I can only refer to as gourmet pizza bagel bites (shout outs to my fellow millennials that grew up eating this), along with the usual cold cuts + cheese, veggie sticks, and two mediocre cake squares for dessert. While not substantial I loaded up on the pizza bagel bites and called it a night. I did appreciate the excellent staff in the lounge however. Very proactive with the beverage offerings and replenishing the food. Breakfast at the lounge was also not very remarkable with very bland powder scrambled eggs, and the thickest and toughest chicken sausages I’ve ever cut/bit into.
Given this experience it has reinforced my stance on avoiding this property. The shiny lobby and the exquisite looking lounge is a total honeypot for the disappointing aging hard product. Can’t recommend this property to anyone outside of location reasons, and definitely won’t be returning until renovations are performed.
Much like the Westin I proactively avoided staying in this hotel for a long time because of how old the rooms were looking, and this stay confirmed it. The room is just dark and dingy and screams to be put to rest. The lamps did very little to brighten up the room. The shower while spacious just leaked the water onto the floor outside through the tiny gap. Stepping onto the floor towel to find it damp wasn’t so nice. The bed itself while tight was comfy though so I’ll give them that.
My peers since 2022 have hyped up this property as their go-to spot to burn their 35k cert for the newly renovated lounge and their delicious food offering. So I at least looked forward to that during my stay. Unfortunately the offering during that night’s happy hour wasn’t so great as the hype it received. They were serving spinach puff pastry and some food that I can only refer to as gourmet pizza bagel bites (shout outs to my fellow millennials that grew up eating this), along with the usual cold cuts + cheese, veggie sticks, and two mediocre cake squares for dessert. While not substantial I loaded up on the pizza bagel bites and called it a night. I did appreciate the excellent staff in the lounge however. Very proactive with the beverage offerings and replenishing the food. Breakfast at the lounge was also not very remarkable with very bland powder scrambled eggs, and the thickest and toughest chicken sausages I’ve ever cut/bit into.
Given this experience it has reinforced my stance on avoiding this property. The shiny lobby and the exquisite looking lounge is a total honeypot for the disappointing aging hard product. Can’t recommend this property to anyone outside of location reasons, and definitely won’t be returning until renovations are performed.
#409
FlyerTalk Evangelist




Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), IHG Plat (CC), UA (*G) Gold, AA Plat (OWS)
Posts: 10,256
I still think the reason someone should stay at the Sheraton is if they want the world’s best lattes from the Club Lounge barista bar - okay, maybe a hyperbole, but I can never sleep here because I’m so hopped up on lattes!
For me, I still prefer the Sheraton than the two Marriotts as I found Eaton to have beds that were too firm and TMCC just doesn’t have much going for it with an unappealing layout. In Toronto, it’s Westin and Sheraton (and maybe W) for me!
For me, I still prefer the Sheraton than the two Marriotts as I found Eaton to have beds that were too firm and TMCC just doesn’t have much going for it with an unappealing layout. In Toronto, it’s Westin and Sheraton (and maybe W) for me!
#410




Join Date: Sep 2021
Location: YYZ
Programs: AP 25k, UA Silver, MB Titanium, HH Diamond
Posts: 316
I still think the reason someone should stay at the Sheraton is if they want the world’s best lattes from the Club Lounge barista bar - okay, maybe a hyperbole, but I can never sleep here because I’m so hopped up on lattes!
For me, I still prefer the Sheraton than the two Marriotts as I found Eaton to have beds that were too firm and TMCC just doesn’t have much going for it with an unappealing layout. In Toronto, it’s Westin and Sheraton (and maybe W) for me!
For me, I still prefer the Sheraton than the two Marriotts as I found Eaton to have beds that were too firm and TMCC just doesn’t have much going for it with an unappealing layout. In Toronto, it’s Westin and Sheraton (and maybe W) for me!
#411
FlyerTalk Evangelist




Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), IHG Plat (CC), UA (*G) Gold, AA Plat (OWS)
Posts: 10,256
Yeah the two Marriotts are also rather subpar. Finding hotels in Toronto to be rather lacking in general tbh, but that might just be me considering the absurd pricing of hotels in Toronto. Maybe in two years the Sheraton will receive the renovations like the Westin.
#413




Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,142
I've found the food is average both for breakfast and in the evening in terms of quality and selection.
Staff are all unionized and mostly long-termers...service is generally good, but YMMV depending on the day.
There is no complimentary booze and drinks are quite expensive...same as the lobby bar if I recall and no generous pours.
#414
FlyerTalk Evangelist




Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,854
We were there in June, and I agree with billdokes opinion about the lounge - the view is excellent, the offerings might be good by North American standards (idk), but not on par similar lounges in Asia (and Europe).
#415




Join Date: Aug 2006
Programs: Aeroplan 50K, Marriott Plat, Amex Plat
Posts: 112
I often stay at the Sheraton when on biz travel to Toronto (a couple of times a year). For me, the product is far superior to comparable properties in North America at the same price points and definitely better than the other Marriott options in Toronto.
I have stayed at many of the super lux properties across Asia and there is no question that the quality of those offerings is superior - but what difference does that make? Until there is a BKK Luxury Collection option in Toronto, I am not sure why the comparison is relevant.
I have stayed at many of the super lux properties across Asia and there is no question that the quality of those offerings is superior - but what difference does that make? Until there is a BKK Luxury Collection option in Toronto, I am not sure why the comparison is relevant.
#416

Join Date: Jan 2021
Posts: 139
Have you stayed at the W Toronto or the Marriott Downtown (Toronto)? I have stayed at both of these recently and consider both to be generally better than what I experienced at the Sheraton center. Admittedly, it has been a really long time since I stayed at the Sheraton centre so I am curious if it may now be better than how I remember it…
#417
FlyerTalk Evangelist




Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), IHG Plat (CC), UA (*G) Gold, AA Plat (OWS)
Posts: 10,256
Have you stayed at the W Toronto or the Marriott Downtown (Toronto)? I have stayed at both of these recently and consider both to be generally better than what I experienced at the Sheraton center. Admittedly, it has been a really long time since I stayed at the Sheraton centre so I am curious if it may now be better than how I remember it…
#418

Join Date: Jan 2021
Posts: 139
As I am sure you are aware, it does not have a club lounge however but the elite breakfast was very good and we were never charged extra despite having a pretty satisfying breakfast each morning.
#419

Join Date: Feb 2012
Programs: AC SE, MB Titanium
Posts: 634
Had to make a one night stop in Toronto this week. Arrived too late for evening lounge. Upgraded to an xx28 suite. AC effectively non functional, couch covered in years worth of stains, ridiculous tiny bathtub shower.
The hotel is a lot less appealing when you're not hanging around for a few days to make use of the lounge for work and evening cocktails.
Changed reservation for the way home to the Courtyard and it was a much nicer room if you just need to crash for a night.
edit: not meant as an endorsement of the Courtyard, it could be the airport Element for all I care. Just that there's no point to the Sheraton Centre if I'm just crashing for the night.
The hotel is a lot less appealing when you're not hanging around for a few days to make use of the lounge for work and evening cocktails.
Changed reservation for the way home to the Courtyard and it was a much nicer room if you just need to crash for a night.
edit: not meant as an endorsement of the Courtyard, it could be the airport Element for all I care. Just that there's no point to the Sheraton Centre if I'm just crashing for the night.
Last edited by eggsbenedict; Jul 9, 2024 at 3:14 pm
#420
FlyerTalk Evangelist




Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), IHG Plat (CC), UA (*G) Gold, AA Plat (OWS)
Posts: 10,256
I know that the W has tended to be quite a bit more expensive. However, I was able to get a reservation this morning at an average nightly rate of $392 (including fees and taxes) at the W for this upcoming weekend versus $431 (all in) at the Sheraton centre. I stayed at the W last month for the first time and found it to be quite nice. When I booked last month, it may have been a little higher than the Sheraton centre was.
As I am sure you are aware, it does not have a club lounge however but the elite breakfast was very good and we were never charged extra despite having a pretty satisfying breakfast each morning.
As I am sure you are aware, it does not have a club lounge however but the elite breakfast was very good and we were never charged extra despite having a pretty satisfying breakfast each morning.
The Sheraton suffers from small bathrooms and could, of course, use some updates, but I love the barista coffee in the lounge, which is a major draw for me to the property. I’m also a big fan of the Westin, but I know how people feel about that one…



