Feb 9, 2018, 8:28 pm
Last edit by: rxgeek
This thread refers to the various Marriott brands within a specific geographic area. Marriott Bonvoy hotels in XX usually have posts asking which property is better, etc. Trip reports are usually better suited in the property specific threads.
Can someone who knows list the names of the hotels here in this long thread? Here are the names, addresses, email contact, commonly used abbreviations and some basic info about each hotel. (Location information, CL and breakfast information, UG experiences reported within the thread, typical room layout and frequently mentioned basic advice for different properties.) Keep in mind most posts indicate these are all great hotels. Hope this helps. CJK
The St. Regis Bangkok 35,000 Category 5
Bangkok Marriott Hotel The Surawongse 25,000 Category 4
Bangkok Marriott Marquis Queen's Park 25,000 Category 4
JW Marriott Hotel Bangkok 35,000 Category 5
Le Méridien Bangkok 25,000 Category 4
Bangkok Marriott Hotel Sukhumvit 25,000 Category 4
Renaissance Bangkok Ratchaprasong Hotel 25,000 Category 4
The Athenee Hotel, a Luxury Collection Hotel, Bangkok 35,000 Category 5
The Westin Grande Sukhumvit,25,000 Category 4
W Bangkok 25,000 Category 4
Le Méridien Suvarnabhumi, Bangkok Golf Resort & Spa 17,500 Category 3
Aloft Bangkok Sukhumvit 11 17,500 Category 3
Courtyard by Marriott Bangkok 12,500 Category 2
Four Points by Sheraton Bangkok, Sukhumvit 1512,500 Category 2
Can someone who knows list the names of the hotels here in this long thread? Here are the names, addresses, email contact, commonly used abbreviations and some basic info about each hotel. (Location information, CL and breakfast information, UG experiences reported within the thread, typical room layout and frequently mentioned basic advice for different properties.) Keep in mind most posts indicate these are all great hotels. Hope this helps. CJK
- JW Marriott Hotel Bangkok (JW) 4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand between the Phloen Chit and Nana BTS Stations. There is a pretty large CL. Elites mostly report having complimentary breakfast offered only at the CL and not in a restaurant. Some are bothered by the hotel's proximity to the Nana district and think the hotel may get some associated business while others (myself) have not really noticed this unless looking hard to see it. The hotel was recently renovated and there are a few posts showing pictures. UGs are usually to the club level regular room where the bathrooms are interior (no outside glass wall) and feature rather small showers but great soaking tubs. Unlike the other hotels listed here, the toilets are not in enclosures.
- Renaissance Bangkok Ratchaprasong Hotel (Ren) 518/8 Ploenchit Road Khwaeng Lumphini, Khet Pathum Wan, Bangkok almost attached to the Chit Lom BTS Station and the SkyWalk. One can reach the platform without having to walk on public sidewalks and by using escalators/elevators in the building next door, so most feel this is the property with the fastest and easiest access to BTS. The CL is smaller than the JW's and sometimes gets full. Some elites report having a choice of the complimentary breakfast in the restaurant (which is quite good and huge) while others report having that request denied. Latest reports indicate the restaurant breakfast is offered as of April 2018. The hotel does not have many suites so UGs are usually to corner rooms which often have seating and/or dressing areas as well as larger bathrooms with full glass walls. IMO this is the best/most convenient hotel for a first timer looking to do typical touristy things in Bangkok.
- Courtyard by Marriott Bangkok (CY) 155/1 Soi Mahadlekluang 1 Ratchadamri Road Bangkok is about a five minute walk to either the Ratchadamri or Chit Lom BTS Stations. The hotel operates tuk-tuks to/from the BTS Station. The hotel has a CL and consistently offers elites a choice of breakfast there or in the restaurant. The CL is on the top floor of the hotel and has outdoor seating. Having stayed at the hotel several times as a P, PP and LTP I have never been given an UG, so if there are others who can chime in on that please do. The regular room has a small interior only bathroom with a window overlooking the room and no tub, only a walk-in shower. IMO the price can makes this a great choice, as it is convenient to many places a visitor will go. Sometimes it can be half the price of other Marriott options and they often run double points promotions. (Call the hotel to ask, it cannot hurt.)
- Bangkok Marriott Marquis Queen’s Park (Sukhumvit Soi 22) 199 ถนน สุขุมวิท ซอย 22 Khwaeng Khlong Tan, Khet Khlong Toei, กรุงเทพมหานคร 10110, Thailand is about an eight minute walk to the Emporium Mall and Phrom Phong BTS Station either down the Soi sidewalk or through Queen's Park. The hotel operates a regular shuttle to the BTS Station although some have reported trouble catching it back to the hotel. The CL is large, with an outdoor deck, and most people report not being given a choice for the complimentary breakfast in the restaurant. Most Plats report getting UG to a suite, with the M Suite seeming to be most common. It has a living room, bedroom and single large interior bathroom with separate walk-in showers and tubs. This is the largest hotel in Bangkok.
- Bangkok Marriott Hotel Sukhumvit (Sukhumvit Soi 57) 2 ถนน สุขุมวิท 57 Phra Khanong, Khlong Toei, กรุงเทพมหานคร 10110, Thailand ([email protected]) is a two minute walk to the Thong Lo BTS Station. Getting to the station involves crossing Thong Lo intersection which can be daunting. The hotel is about a ten minute BTS ride to the central malls, the Ren, etc. The area is a little quieter and more "Thai" than the more touristy/business area where the JW, Ren and CY are located. Some people report being able to have complimentary breakfast in the restaurant while others report lounge only. The CL is about the same size as the Ren's and can get crowded in the early evening. The hotel is on the higher floors of a 40+ story building and the CL is located on one of the top floors, offering stunning views of Bangkok. There is a rooftop bar on the top of the building with great views, too. Elites are often given a coupon for a free drink on the roof. Plats report mostly getting UGs to a two room suite with an extra half bath. The main bath includes an enclosed toilet, a single large walk-in shower and a large soaking tub that can easily seat two. (While the tub is large, the JW, Marquis and Ren tubs are more comfortable for a single person looking to lean back and relax.) IMO this is the quietest of the hotels listed here.
- Bangkok Marriott Hotel The Surawongse 262 Thanon Surawong, Khwaeng Si Phraya, Khet Bang Rak, Krung Thep Maha Nakhon 10500, Thailand is the newest hotel. As of April 2018 there are not many posts from users who have stayed, nor is there an abbreviation being commonly used on this forum. The hotel is not attached/close to a BTS or MRT station but is near the Silom business area and some more popular adult entertainment establishments.
The St. Regis Bangkok 35,000 Category 5
Bangkok Marriott Hotel The Surawongse 25,000 Category 4
Bangkok Marriott Marquis Queen's Park 25,000 Category 4
JW Marriott Hotel Bangkok 35,000 Category 5
Le Méridien Bangkok 25,000 Category 4
Bangkok Marriott Hotel Sukhumvit 25,000 Category 4
Renaissance Bangkok Ratchaprasong Hotel 25,000 Category 4
The Athenee Hotel, a Luxury Collection Hotel, Bangkok 35,000 Category 5
The Westin Grande Sukhumvit,25,000 Category 4
W Bangkok 25,000 Category 4
Le Méridien Suvarnabhumi, Bangkok Golf Resort & Spa 17,500 Category 3
Aloft Bangkok Sukhumvit 11 17,500 Category 3
Courtyard by Marriott Bangkok 12,500 Category 2
Four Points by Sheraton Bangkok, Sukhumvit 1512,500 Category 2
Marriott Bonvoy hotels in Bangkok, Thailand
Sep 28, 2016, 10:22 am
#496
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
If you don't change the arrival date/keep it the same, your entire reservation will be canceled as a no-show & when you do arrive the next night you'll have to pay whatever rack rate is when you arrive.
A number of international properties do require running your credit card again at check-out, so trying to bypass check-out to get the extra night might backfire on you.
If you can get the original arrival date changed to the new date & then just get an inexpensive night near where you live to get the extra night you need for status, that would probably be the easiest.
Cheers.
Oct 3, 2016, 7:04 am
#497
Join Date: Jul 2016
Location: Rome, Italy
Programs: Marriott Gold, Hilton Hold, SkyTeam Elite, Star Alliance Gold, One World Shappire
Posts: 24
Dear All,
I contacted the hotel. They told me that I can pay an extra night before my arrival of after my departure. If you have a reservation and you don't check in on the first day, they keep the room for you and the reservation. Of course you have to contact them and inform that you will check in on another day.
Now I have 3 reservation in Bangkok. The first time I will go to Renaissance for 3 days, then I will go to Pattaya. I will return to Bangkok for Hallowen for 4 days and I have reserved both Ren and JW. The Ren should be on 2200THB rate and the JW about 4000THB, both including taxes.
I know a lot of people here suggest to go to Ren. The JW for now has only these "plus": swimming pool and breakfast in restaurant. I don't think it deserve 2000THB/day so I think I will return to Ren.
Thanks for your help.
I contacted the hotel. They told me that I can pay an extra night before my arrival of after my departure. If you have a reservation and you don't check in on the first day, they keep the room for you and the reservation. Of course you have to contact them and inform that you will check in on another day.
Now I have 3 reservation in Bangkok. The first time I will go to Renaissance for 3 days, then I will go to Pattaya. I will return to Bangkok for Hallowen for 4 days and I have reserved both Ren and JW. The Ren should be on 2200THB rate and the JW about 4000THB, both including taxes.
I know a lot of people here suggest to go to Ren. The JW for now has only these "plus": swimming pool and breakfast in restaurant. I don't think it deserve 2000THB/day so I think I will return to Ren.
Thanks for your help.
Oct 3, 2016, 7:22 am
#498
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Your plan seems solid. Enjoy the trip.
I've been in Bangkok on Halloween twice. Since you're Italian, you may not experience this, but as an American, I've been questioned many times about Trick-or-Treating. The Thais asking me always use the same phrase, wanting to know about "Knock, knock, give me candy." Trying to explain it and listening to their logical questions made me appreciate what a crazy custom this is! Yes, I've explained several times, we dress our children up in costumes, have them knock on strangers' doors and expect those strangers to offer up candy.
I've been asked by hotel employees, clerks in stores and a group of teenagers riding the BTS in school uniforms.
I've been in Bangkok on Halloween twice. Since you're Italian, you may not experience this, but as an American, I've been questioned many times about Trick-or-Treating. The Thais asking me always use the same phrase, wanting to know about "Knock, knock, give me candy." Trying to explain it and listening to their logical questions made me appreciate what a crazy custom this is! Yes, I've explained several times, we dress our children up in costumes, have them knock on strangers' doors and expect those strangers to offer up candy.
I've been asked by hotel employees, clerks in stores and a group of teenagers riding the BTS in school uniforms.
Oct 4, 2016, 9:04 am
#499
Join Date: Jan 2013
Programs: MR Platinum, QRPC Platinum
Posts: 97
I know the pictures look good, thats why I tried too but when I saw the pool I was very disappointed. It is very small.
The one in Ren is bigger but of course it is an indoor pool.
And the food at club lounge of Ren is also better then the one of JW (in my opinion)
Oct 10, 2016, 6:20 pm
#500
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Sorry to ask a noob question...
I am Marriott Gold by virtue of my Amex Plat.
Would this get me into the lounge at the BKK Renaissance?
Thanks
I am Marriott Gold by virtue of my Amex Plat.
Would this get me into the lounge at the BKK Renaissance?
Thanks
Oct 11, 2016, 12:22 am
#501
Join Date: Jan 2010
Location: Hawaii
Programs: Delta Diamond Marriott Platinum SPG Gold National Emerald
Posts: 171
Just checked out of the JWM this morning....have a few observations. I've been staying there, off and on, since the late '90's. The old girl's starting to show her bones. Comparing to the Ren, which I've stayed about 50% of my trips over the past 5 years I'd say this may be my last one at JW.
The soft product is still great, with the sole exception being that sometimes there's a security/front man who looks at you as you open the main door instead of opening it for you, which sounds chicken but since it is a "5*" you'd think they would. Otherwise no issues.
The rooms just seem dated, the size and scale of them, the layout of the bathrooms, the surface treatments in the bthr, etc. They always upgrade me to Exec floor, so I'm getting good rooms, it's just the age of the place. You can see it in the external facades and surfaces, the only mitigating factor on that is at ground level the landscape has grown in so well the place looks like an oasis in the hurly burly of the Suk.
They definitely seem to be more price competitive these days. This trip they were almost as cheap as the Ren for my dates, then I ended up LNF'ing to 3,450bht. With the 30% off at the Cafe for dinner and the free brk with Exec/Plat I end up only eating twice a day when I'm holed up there. This trip my total bill, wine, dinners, and rooms was 20k bht for 4nts. Just do dinner browsing at the Lounge and it's even cheaper, but as others say the Ren puts out a better spread with comparable wines. So while the JWM is still a good value, and I've had some great times there, I think it's time to put it 2nd tier.
Ren, 57 or check out the Starwoods.....I'd like to find something as nice as Okura Prestige within the family
BTW:
On these questions regarding the pool, there's a big difference in water temp, as others have reported in the past. I was in the JWM and it's always refreshing, but never chilling. Easy to take laps if you go early, and it just feels better to me to swim under the sky without the echos
The soft product is still great, with the sole exception being that sometimes there's a security/front man who looks at you as you open the main door instead of opening it for you, which sounds chicken but since it is a "5*" you'd think they would. Otherwise no issues.
The rooms just seem dated, the size and scale of them, the layout of the bathrooms, the surface treatments in the bthr, etc. They always upgrade me to Exec floor, so I'm getting good rooms, it's just the age of the place. You can see it in the external facades and surfaces, the only mitigating factor on that is at ground level the landscape has grown in so well the place looks like an oasis in the hurly burly of the Suk.
They definitely seem to be more price competitive these days. This trip they were almost as cheap as the Ren for my dates, then I ended up LNF'ing to 3,450bht. With the 30% off at the Cafe for dinner and the free brk with Exec/Plat I end up only eating twice a day when I'm holed up there. This trip my total bill, wine, dinners, and rooms was 20k bht for 4nts. Just do dinner browsing at the Lounge and it's even cheaper, but as others say the Ren puts out a better spread with comparable wines. So while the JWM is still a good value, and I've had some great times there, I think it's time to put it 2nd tier.
Ren, 57 or check out the Starwoods.....I'd like to find something as nice as Okura Prestige within the family
BTW:
On these questions regarding the pool, there's a big difference in water temp, as others have reported in the past. I was in the JWM and it's always refreshing, but never chilling. Easy to take laps if you go early, and it just feels better to me to swim under the sky without the echos
Oct 11, 2016, 12:59 am
#502
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
The rooms just seem dated, the size and scale of them, the layout of the bathrooms, the surface treatments in the bthr, etc. They always upgrade me to Exec floor, so I'm getting good rooms, it's just the age of the place. You can see it in the external facades and surfaces, the only mitigating factor on that is at ground level the landscape has grown in so well the place looks like an oasis in the hurly burly of the Suk.
Of the Marriott family hotels, the 57 has become my choice property. I always get a UG to a two room, 1-1/2 bathrooms suite with an incredible view, the CL is similar to the Ren, the location is quieter and the staff is wonderful. The food options nearby are very good. The CY is worth it for shorter stays when the price is much lower. For those that don't know, after you stay there once, you will get frequent offers for double points promotions. It's a little harder to get to the BTS from the hotel, but it is within walking distance of the malls. The CL is a little lower scale than the other hotels, but it's still quite nice. Breakfast in the restaurant is better than the CL breakfasts at the other hotels, although not to the standard of the restaurants in the Ren, JW or 57.
Oct 11, 2016, 7:29 am
#503
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,160
Oct 26, 2016, 2:25 pm
#504
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
Forget the pool of JW.
I know the pictures look good, thats why I tried too but when I saw the pool I was very disappointed. It is very small.
The one in Ren is bigger but of course it is an indoor pool.
And the food at club lounge of Ren is also better then the one of JW (in my opinion)
I know the pictures look good, thats why I tried too but when I saw the pool I was very disappointed. It is very small.
The one in Ren is bigger but of course it is an indoor pool.
And the food at club lounge of Ren is also better then the one of JW (in my opinion)
In my opinion, for breakfast 57 > CY (cafe) > Ren > JW, for happy hour Ren > 57 > JW > CY.
Oct 26, 2016, 5:41 pm
#505
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I've stayed in all four within the past year, all but the Ren within the past couple months. Your assessment is spot on. Let me add that if you are eating breakfast in the restaurant instead of the lounge, IMO Ren would be first, the rest pretty interchangeable. Considering rooms, 57 (have always been UG to two-room suite)>Ren (usually UG to larger room/Jr Suite with separate eating area)>JW (UG to CL level, but not a suite, bathroom is smaller and does not have windows)>CY.
Oct 27, 2016, 6:39 pm
#506
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
I've stayed in all four within the past year, all but the Ren within the past couple months. Your assessment is spot on. Let me add that if you are eating breakfast in the restaurant instead of the lounge, IMO Ren would be first, the rest pretty interchangeable. Considering rooms, 57 (have always been UG to two-room suite)>Ren (usually UG to larger room/Jr Suite with separate eating area)>JW (UG to CL level, but not a suite, bathroom is smaller and does not have windows)>CY.
Oct 30, 2016, 7:58 am
#507
Join Date: Jul 2016
Location: Rome, Italy
Programs: Marriott Gold, Hilton Hold, SkyTeam Elite, Star Alliance Gold, One World Shappire
Posts: 24
Dear all,
I'm writing from the JW Marriott Bangkok. I was in this trip on Renaissance Beijing, Courtyard Seoul Times Square, Courtyard Taipei, Renaissance Bangkok, Marriott Pattaya, JW Marriott Bangkok. I was sometimes at Cosmo il Las Vegas and some marriott/courtyard in US, so this is my comparation level. I'm gold.
Renaissance Bangkok: I have to say that was my first time in Renaissance ever (In beijing). I had a normal room (no upgrade). Hotel clean and modern but a little too dark maybe. Staff really friendly and good english. Lounge really good 8/10.
Inside the room there were no enough amenity, no perfect light proof in the morning, breakfast only in lounge, but it was ok. Bathrobe terrible. a lot of problems with elevators.. some times I had to wait 5-10 mins.
As comparing Renaissance Beijing, there the room was really better, with a lot of amenity, an amazing bathroom with amazing bathrobe. Totally lightproof and soundproof like a 5 stars has to be. Amazing 3 times/day housekeeping with couverture. Lounge good 7/10, a little worst than Bkk. Girls didn't speak english but really cute.
Marriott Pattaya: Outstanding experience. Room with old bath and no soundproof, but the service is perfect. Lounge 6/10
JW Marriott Bangkok: Terrible experience, maybe one of the worst. I checked in at lounge, as I requested. Really cold people here. My slowest check in ever, a guy come 5 min after me and checked in before me
I asked for a room on executive floor as written on my reservation. at the end the girl say room on 24 floor, but it was on 21 (anyway lounge is on 16th) then she told me the hours of operation of breakfast/lounge, but she was wrong. I went to my room and it was really horrible. Really dated room and a smell of mold. I tooke a shower and return back to the lounge. I told to the girl the room is not good, she replyed "Wait a moment" and I said "I'm going to the lounge". As usually, I was thinking the girl was coming to the lounge and asking me what happened, but after 30 mins she didn't come I went again to her and told her the problem. After 15 mins the manager of the lounge give me another room telling me that is a DOWNGRADE. I have to say that the new room is better then the first one, also really old, but better and no smell of mold. Anyway, no couverture at the night. Dinner at lounge amazing.
The first breakfast. The girl at check in told me breakfast is until 11. Wrong. at the marriott cafè is only until 10.30 but I have clearly ask to the girl the hours of the cafè and she said "eleven". so I went to the lounge. No one at the door. I asked for a coffee and the girl told me "both machines didn't work.". At this point, I asked her "so...?" and she replied "so no coffee". What the hell??? this should be the 5 stars experience? I told her to bring me a coffee from downstairs!! and she didn't understand really soon what I was meaning. After I wait for the coffee, I had breakfast. At 10.58 I stend up and went to take some croissant/sweet. Everythings gone.. no one told me "5 mins and we close" as usual (same for dinner time). I sayd "but it's 2 mins to 11" and the girl "yes it's closed". The housekeeping I think is really superficial. I don't think they changed my lines. They didn't replaced all towels neither. I asked to have more shampoo/soap directly to the housekeeping girl. I found 2 more shampoo but no soap (I mean, zero soap in bathroom). I waited for the couverture, but if they coming they just closed the curtains.
The lounge is amazing at the evening with the incredible work of the manager and the staff. 9.5/10. The hotel sucks.
I'm writing from the JW Marriott Bangkok. I was in this trip on Renaissance Beijing, Courtyard Seoul Times Square, Courtyard Taipei, Renaissance Bangkok, Marriott Pattaya, JW Marriott Bangkok. I was sometimes at Cosmo il Las Vegas and some marriott/courtyard in US, so this is my comparation level. I'm gold.
Renaissance Bangkok: I have to say that was my first time in Renaissance ever (In beijing). I had a normal room (no upgrade). Hotel clean and modern but a little too dark maybe. Staff really friendly and good english. Lounge really good 8/10.
Inside the room there were no enough amenity, no perfect light proof in the morning, breakfast only in lounge, but it was ok. Bathrobe terrible. a lot of problems with elevators.. some times I had to wait 5-10 mins.
As comparing Renaissance Beijing, there the room was really better, with a lot of amenity, an amazing bathroom with amazing bathrobe. Totally lightproof and soundproof like a 5 stars has to be. Amazing 3 times/day housekeeping with couverture. Lounge good 7/10, a little worst than Bkk. Girls didn't speak english but really cute.
Marriott Pattaya: Outstanding experience. Room with old bath and no soundproof, but the service is perfect. Lounge 6/10
JW Marriott Bangkok: Terrible experience, maybe one of the worst. I checked in at lounge, as I requested. Really cold people here. My slowest check in ever, a guy come 5 min after me and checked in before me
I asked for a room on executive floor as written on my reservation. at the end the girl say room on 24 floor, but it was on 21 (anyway lounge is on 16th) then she told me the hours of operation of breakfast/lounge, but she was wrong. I went to my room and it was really horrible. Really dated room and a smell of mold. I tooke a shower and return back to the lounge. I told to the girl the room is not good, she replyed "Wait a moment" and I said "I'm going to the lounge". As usually, I was thinking the girl was coming to the lounge and asking me what happened, but after 30 mins she didn't come I went again to her and told her the problem. After 15 mins the manager of the lounge give me another room telling me that is a DOWNGRADE. I have to say that the new room is better then the first one, also really old, but better and no smell of mold. Anyway, no couverture at the night. Dinner at lounge amazing. The first breakfast. The girl at check in told me breakfast is until 11. Wrong. at the marriott cafè is only until 10.30 but I have clearly ask to the girl the hours of the cafè and she said "eleven". so I went to the lounge. No one at the door. I asked for a coffee and the girl told me "both machines didn't work.". At this point, I asked her "so...?" and she replied "so no coffee". What the hell???
this should be the 5 stars experience? I told her to bring me a coffee from downstairs!! and she didn't understand really soon what I was meaning. After I wait for the coffee, I had breakfast. At 10.58 I stend up and went to take some croissant/sweet. Everythings gone.. no one told me "5 mins and we close" as usual (same for dinner time). I sayd "but it's 2 mins to 11" and the girl "yes it's closed". The housekeeping I think is really superficial. I don't think they changed my lines. They didn't replaced all towels neither. I asked to have more shampoo/soap directly to the housekeeping girl. I found 2 more shampoo but no soap (I mean, zero soap in bathroom). I waited for the couverture, but if they coming they just closed the curtains. The lounge is amazing at the evening with the incredible work of the manager and the staff. 9.5/10. The hotel sucks.
Last edited by Marco Vigini; Oct 30, 2016 at 8:29 am
Oct 30, 2016, 8:54 am
#509
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Each of the Bangkok hotels have slower check-in at the lounge. I've assumed it's intentional. They seem to try to make it personal, rather than quick. I always do check-in at the front desk.
Oct 30, 2016, 1:10 pm
#510
Join Date: Jul 2016
Location: Rome, Italy
Programs: Marriott Gold, Hilton Hold, SkyTeam Elite, Star Alliance Gold, One World Shappire
Posts: 24
What it's more terrible, is the fake security system. I mean there is a metal detector but no one check. It always make the bip (of course) but no one check. also the baggage, it's a little check.
The worst is the guest policy: no one ask for an ID so if I bring a guest inside the hotel and he/she kill me no one know or if he/she rub me I cannot block him/her. I remember in Pattaya I bring a guest inside my room for just 2 mins and the security ask her ID. Here no one ask nothing. She is a friend of mine, so it was ok, but if she was a pickup "lady" or a drunk ladyboy? we are 100mt from nana, it's not safe neither for other guest... bah.