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Taking Advantage of Platinum Guaranteed Reservation

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Taking Advantage of Platinum Guaranteed Reservation

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Old Sep 10, 2001, 3:48 pm
  #1  
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Taking Advantage of Platinum Guaranteed Reservation

Has anyone taken advantage of the MR Platinum Guaranteed Reservation at a hotel where there are NO ROOMS in they city?

My friend is going to the Penn State U Homecoming. No rooms to be found in the town. In theory, there is both a Courtyard and a Residence Inn in Happy Valley that I should be able to a get a room? Has anyone ever tried this?
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Old Sep 10, 2001, 4:16 pm
  #2  
 
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Hello bltst2,

I have a coworker that used the "platinum guaranteed reservation" and while they received a room, they paid through the nose for it. So my guess is that they always save one or two rooms for an instance like this.

George...
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Old Sep 10, 2001, 7:09 pm
  #3  
 
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by bltst2:
Has anyone taken advantage of the MR Platinum Guaranteed Reservation at a hotel where there are NO ROOMS in they city?
My friend is going to the Penn State U Homecoming. No rooms to be found in the town. In theory, there is both a Courtyard and a Residence Inn in Happy Valley that I should be able to a get a room? Has anyone ever tried this?
</font>
I have done it numerous times, BUT the guarantee is only valid at full service Marriotts and not at the Courtyard and the Residence Inn (unless this has changed recently).

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Old Sep 10, 2001, 7:44 pm
  #4  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by anandrag:
I have done it numerous times, BUT the guarantee is only valid at full service Marriotts and not at the Courtyard and the Residence Inn (unless this has changed recently).

</font>
Policy was changed awhile ago...all limited service hotels now have a "Platinum" guarantee similar to the full sevice hotels, but instead of 48 hrs in advance (full service policy) it's 72 hrs at the limited service hotels....NOTE: extended stay hotels do NOT participate in the Platinum Guarantee (ie...it won't work at Residence Inn)

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Old Sep 11, 2001, 6:14 pm
  #5  
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There are special event blocks that may apply. I booked for last week in Omaha (Marriott) and they had special event rate because of the Notre Dame/NE game and could not give me the room even at Platinum status, but they were able to confirm the Courtyard (at a higher price, the hotel was sold out, but I was treated very well) at Platinum. So watch out for the special events, which supercede this guarantee.
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Old Sep 12, 2001, 10:30 am
  #6  
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I have found that almost anything can "qualify" as a special event so to a certain extent this perq is not that good as it appears. This also goes for the Hilton Diamond Guarentee. Does anyone know what qualifies as a special event?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by baglady:
There are special event blocks that may apply. I booked for last week in Omaha (Marriott) and they had special event rate because of the Notre Dame/NE game and could not give me the room even at Platinum status, but they were able to confirm the Courtyard (at a higher price, the hotel was sold out, but I was treated very well) at Platinum. So watch out for the special events, which supercede this guarantee.</font>
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Old Sep 12, 2001, 12:05 pm
  #7  
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I have used the guaranteed room benefit many times.

The SLC 2002 Winter Olympics is blocked as no rooms for everyone.
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Old Sep 12, 2001, 3:08 pm
  #8  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by baglady:
There are special event blocks that may apply....</font>
I agree. I've used this guarantee 7 or 8 times to save my(and my client's) bacon, and was absolutely unable to do so 1 time. Not a bad average, for sure, but it is not bulletproof.
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Old Sep 15, 2001, 9:50 pm
  #9  
 
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Along the same lines, has anyone ever sat at the Captain's table on a cruise as a result of using the Paltinum card? As I recall, it now is either Captain's Dinner or "Special Tour."

I sat at the Captain's table last year when I paid with my Gold Card, but I think it was just a coincidence since its not offerred for the Gold card.
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Old May 12, 2011, 12:32 am
  #10  
 
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Hi FT,

I'm using my plat guarantee to get a room in a sold out hotel. Of course I expect the price not to be good, but in addition to that they only guarantee me a suite.

I'm wondering is this correct or do they have to guarantee me a regular room?As I see it they could always offer the presidential suite as plat override making the guarantee less attractive.

Thanks!

Bege
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Old May 12, 2011, 6:14 am
  #11  
 
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A 10 year old thread?

The original first and last posts in the old part of this thread do cover some interesting dates though.
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Old May 12, 2011, 6:36 am
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Originally Posted by DillMan
A 10 year old thread?

The original first and last posts in the old part of this thread do cover some interesting dates though.
Waste not, want not.

Any idea the answer to my question?
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Old May 12, 2011, 7:01 am
  #13  
 
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Hi Bege,

Originally Posted by begemot
Hi FT,

I'm using my plat guarantee to get a room in a sold out hotel. Of course I expect the price not to be good, but in addition to that they only guarantee me a suite.

I'm wondering is this correct or do they have to guarantee me a regular room?As I see it they could always offer the presidential suite as plat override making the guarantee less attractive.

Thanks!

Bege
Could you PM the name of the hotel and the dates? I'd like to take a look.

Thanks,

GenevaFlyer
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Old May 12, 2011, 8:09 am
  #14  
 
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Yay, Zombie Thread! At least you made a noble effort at a search.

As far as the Presidential Suite goes, I doubt they are going to walk a high paying booking so that can offer you the sticker-shock of the Presidential Suite at rack rate. Chances are you'll get a standard room but will pay top rate. You know the crazy rate that's posted on the back of the door or inside the closet? Yeah, expect that.
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Old May 12, 2011, 10:10 am
  #15  
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Originally Posted by plagwate
As far as the Presidential Suite goes, I doubt they are going to walk a high paying booking so that can offer you the sticker-shock of the Presidential Suite at rack rate. Chances are you'll get a standard room but will pay top rate. You know the crazy rate that's posted on the back of the door or inside the closet? Yeah, expect that.
Actually, you shouldn't expect the "rack" rate and normally won't get it. I do believe the hotel has to offer their normal "corporate" rate when you use the Plat room guarantee. The few times I have used it, the rates I received were not astronomical and very reasonable.

But everyone is correct in that the Plat room guarantee is only for a standard room, not for a suite room. So you don't have to worry about paying for something above a base level "standard" room.
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