Gran Hotel dei Dogi, The Dedica Anthology, Venice, Italy [Master Thread]
Oct 7, 2017, 8:09 pm
#91
Join Date: Jun 2005
Programs: Marriott Lifetime Platinum
Posts: 374
You're going to have that issue wherever in Venice you stay. You can either take public transportation, which will involve some measure of hassle, or drop the cash for a private water taxi.
We did the private taxi both directions last April (did not stay at Boscolo) and I found it well worth the money. The boats are gorgeous and it's a super cool experience.
We did the private taxi both directions last April (did not stay at Boscolo) and I found it well worth the money. The boats are gorgeous and it's a super cool experience.
Oct 7, 2017, 9:29 pm
#92
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Oct 8, 2017, 10:07 am
#93
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,089
On site as a Marriott Gold. Wow. I have rarely felt so disrespected at a property.
We booked a Deluxe room with a king bed or two twins. First room they gave us was tiny — all it could fit was a double bed. I don't even see this room marketed on their website, thus leading me to believe it's one of those unspoken worst rooms in the house.
Back to the front desk with a copy of our booking. "It says king bed or two twins," I say.
The manager comes out. He gives a long, patronizing speech about how European hotels were built earlier to a lower standard when it comes to square footage and that European bed types are smaller.
"My booking says king," I say.
Finally, he huffs, types types types, and finds us the room next door, which looks similar to the standard deluxe room on the website. No upgrade for a Marriott Gold, but at least we got upgraded back into a standard room.
By the way, we also arrived at 12:30 PM and waited in the lobby until 4:00 PM on the dot to check in.
Will report back on how breakfast and late check-out goes. We honestly thought about picking up and moving to the Hilton (I am Diamond), but we think we will enjoy Venice more by foot than by boat.
We booked a Deluxe room with a king bed or two twins. First room they gave us was tiny — all it could fit was a double bed. I don't even see this room marketed on their website, thus leading me to believe it's one of those unspoken worst rooms in the house.
Back to the front desk with a copy of our booking. "It says king bed or two twins," I say.
The manager comes out. He gives a long, patronizing speech about how European hotels were built earlier to a lower standard when it comes to square footage and that European bed types are smaller.
"My booking says king," I say.
Finally, he huffs, types types types, and finds us the room next door, which looks similar to the standard deluxe room on the website. No upgrade for a Marriott Gold, but at least we got upgraded back into a standard room.
By the way, we also arrived at 12:30 PM and waited in the lobby until 4:00 PM on the dot to check in.
Will report back on how breakfast and late check-out goes. We honestly thought about picking up and moving to the Hilton (I am Diamond), but we think we will enjoy Venice more by foot than by boat.
Oct 22, 2017, 7:31 am
#94
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
On site as a Marriott Gold. Wow. I have rarely felt so disrespected at a property.
We booked a Deluxe room with a king bed or two twins. First room they gave us was tiny — all it could fit was a double bed. I don't even see this room marketed on their website, thus leading me to believe it's one of those unspoken worst rooms in the house.
Back to the front desk with a copy of our booking. "It says king bed or two twins," I say.
The manager comes out. He gives a long, patronizing speech about how European hotels were built earlier to a lower standard when it comes to square footage and that European bed types are smaller.
"My booking says king," I say.
Finally, he huffs, types types types, and finds us the room next door, which looks similar to the standard deluxe room on the website. No upgrade for a Marriott Gold, but at least we got upgraded back into a standard room.
By the way, we also arrived at 12:30 PM and waited in the lobby until 4:00 PM on the dot to check in.
Will report back on how breakfast and late check-out goes. We honestly thought about picking up and moving to the Hilton (I am Diamond), but we think we will enjoy Venice more by foot than by boat.
We booked a Deluxe room with a king bed or two twins. First room they gave us was tiny — all it could fit was a double bed. I don't even see this room marketed on their website, thus leading me to believe it's one of those unspoken worst rooms in the house.
Back to the front desk with a copy of our booking. "It says king bed or two twins," I say.
The manager comes out. He gives a long, patronizing speech about how European hotels were built earlier to a lower standard when it comes to square footage and that European bed types are smaller.
"My booking says king," I say.
Finally, he huffs, types types types, and finds us the room next door, which looks similar to the standard deluxe room on the website. No upgrade for a Marriott Gold, but at least we got upgraded back into a standard room.
By the way, we also arrived at 12:30 PM and waited in the lobby until 4:00 PM on the dot to check in.
Will report back on how breakfast and late check-out goes. We honestly thought about picking up and moving to the Hilton (I am Diamond), but we think we will enjoy Venice more by foot than by boat.
Oct 24, 2017, 2:02 pm
#95
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,089
"We will clean it up! We will clean it up!" they insisted. Finally, after much push and pull, they moved us to a new room — a junior suite, totally lovely, a room that would have been a great complimentary upgrade if such a thing had been offered.
Gold breakfast is good. Free, no quibbles about what we could eat or not eat. Location is good. The hotel has interesting grounds that are unusual for Venice.
We won't be returning to this property. My suggestion would be to confirm the room you want in advance rather than expecting any kind of upgrade. And make sure you tell the hotel you won't be accepting a room downgrade to a double bed.
Oct 25, 2017, 7:16 am
#96
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
We woke up the next morning to a drip-drip-drip, yellow water emanating from the ceiling. Some sort of sewage leak from the room up above. Back to the front desk we went.
"We will clean it up! We will clean it up!" they insisted. Finally, after much push and pull, they moved us to a new room — a junior suite, totally lovely, a room that would have been a great complimentary upgrade if such a thing had been offered.
Gold breakfast is good. Free, no quibbles about what we could eat or not eat. Location is good. The hotel has interesting grounds that are unusual for Venice.
We won't be returning to this property. My suggestion would be to confirm the room you want in advance rather than expecting any kind of upgrade. And make sure you tell the hotel you won't be accepting a room downgrade to a double bed.
"We will clean it up! We will clean it up!" they insisted. Finally, after much push and pull, they moved us to a new room — a junior suite, totally lovely, a room that would have been a great complimentary upgrade if such a thing had been offered.
Gold breakfast is good. Free, no quibbles about what we could eat or not eat. Location is good. The hotel has interesting grounds that are unusual for Venice.
We won't be returning to this property. My suggestion would be to confirm the room you want in advance rather than expecting any kind of upgrade. And make sure you tell the hotel you won't be accepting a room downgrade to a double bed.
I loved the neighborhood and, as you mentioned, the hotel grounds. Sounds like they have perhaps slacked on the maintenance though.
Nov 21, 2017, 6:14 am
#97
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
I am planning a stay at this property next May and will be leaving from Marco Polo airport on a 9:25 flight. How easy is it to get from the Boscolo to VCE early in the monring? Or would we be better off spending our last night at the Courtyard by the airport?
Looking at the vaporetto schedule, it seems like the earliest stop by the vaporetto is at 6:40 at Madonna dell'Orto, meaning we could get to the airport at about 7:20. This should be early enough even with checked luggage, right? Opinions?
Looking at the vaporetto schedule, it seems like the earliest stop by the vaporetto is at 6:40 at Madonna dell'Orto, meaning we could get to the airport at about 7:20. This should be early enough even with checked luggage, right? Opinions?
Nov 26, 2017, 8:30 pm
#98
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 978
The hotel advised me that since the nearby stop is the last one on the line prior to the airport, one must allow for the possibility that any given vaporetto will be full and won't stop. I have no idea how reliable the vaporetto from that stop actually is, since I ended up taking a private water taxi (120 Euros).
Nov 27, 2017, 10:59 am
#99
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Nov 27, 2017, 4:55 pm
#100
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 978
That said, the hotel itself is in a neighborhood that was rather refreshingly quieter than the main areas. I am very glad I stayed there instead of closer to tourist central.
Nov 29, 2017, 9:00 pm
#101
Join Date: Jul 2015
Posts: 65
I took the vaporreto from a stop near the end and it was very packed and bags were everywhere crowding the walkway. We had to keep our bags by the captain and stand. It was not a comfortable feeling. Also when you get off at the airport it was a bit of a walk maybe 20 min. I was surprised how far it was. The airport itself was not difficult but it was busy and lines everywhere with no one knowing what to do.
Nov 30, 2017, 6:22 am
#102
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
I took the vaporreto from a stop near the end and it was very packed and bags were everywhere crowding the walkway. We had to keep our bags by the captain and stand. It was not a comfortable feeling. Also when you get off at the airport it was a bit of a walk maybe 20 min. I was surprised how far it was. The airport itself was not difficult but it was busy and lines everywhere with no one knowing what to do.
Dec 7, 2017, 1:08 pm
#103
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
Sorry if I missed it earlier in this thread, but does anyone have an email address for the hotel or the concierge ? We'll be staying over New Year's and are looking for some help with dinner reservations for New Year's Eve.
Dec 7, 2017, 6:52 pm
#104
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 495
Hope you have better luck than I had.
Last edited by tbrein; Dec 8, 2017 at 7:29 am
Dec 8, 2017, 6:21 am
#105
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
This is the email for the front office manager. [email protected]. I would not hold out much hope that she’ll answer you.
hope. You have better luck than I had.
hope. You have better luck than I had.