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Originally Posted by osiriuso
(Post 16837174)
Positive data point here! I secure messaged AMEX about the $65 annual fee that showed up on my last statement and asked to have it waived. Here was the response:
Because you are a valued Cardmember. Therefore, as a gesture of respect to your relationship with American Express and our commitment for impeccable customer service, I have credited your Card account in the amount of $65.00. This credit will appear on an upcoming statement. :) |
Originally Posted by MDtR-Chicago
(Post 16841063)
But without the AMEX, the only way to reset the clock is via a stay? It would need to be an actual stay, not simply a hotel restaurant charge that posts points?
You will be considered an "Active Member" so long as (a) your Membership has not been cancelled (by you or us), and (b) you have had an Eligible Stay at a Participating Property within the previous 12 months, or (c) you have earned Starpoints by using a Starwood Preferred Guest Credit Card during the previous 12 months. Starpoints resulting from transfers or earnings from Program affiliates do not count toward active status. I've had an SPG Amex so long now, I may have lost track! |
Originally Posted by daveland
(Post 16841362)
I'd always thought that alone would keep man account active but even I am thrown by the quoted language:
Originally Posted by daveland
(Post 16841362)
I also thought that even redeeming for a Free Night Award extended expiration.
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Originally Posted by MDtR-Chicago
(Post 16841063)
But without the AMEX, the only way to reset the clock is via a stay? It would need to be an actual stay, not simply a hotel restaurant charge that posts points?
Best regards, William R. Sanders Social Media Specialist Starwood Hotels & Resorts Worldwide [email protected] |
Originally Posted by tendi07
(Post 16837089)
Thanks everyone!
No, this is not a follow up to my old thread, that one was about my husband's card and it is taken care of (converted that one to a no fee Amex blue). I havent been using it in a few months (probably since march, when I got my Cap1 Venture), but before that we used it almost exclusively.. I will call either today or tomorrow and talk to them and see what happens. I want to keep the card, just maybe ask them to reduce the fee this time. |
i got nothing when I called in, maybe i will try secure message with my 2nd card when that one comes up
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I secured messaged and got a message about a 65 credit also, they answer was a little bit different than the post above, but still good enough. I spend about 16-18k yearly on the card.
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Originally Posted by gerald5
(Post 16376556)
Signup bonus is a one-time thing.
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If at first you don't succeed...
Called and got "thanks for your business." Hung up, sent sm, and got 3000.
Xlax |
Is there a distinction with their offers of statement credits/points for personal vs business?
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Originally Posted by ethiopianbuffman
(Post 16844998)
i got nothing when I called in, maybe i will try secure message with my 2nd card when that one comes up
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is 3000 the most someone has gotten recently?
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Originally Posted by japaik
(Post 16943841)
is 3000 the most someone has gotten recently?
Based on your spending with the card. |
Originally Posted by japaik
(Post 16943841)
is 3000 the most someone has gotten recently?
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Me, too, three times.
Than a mystery 2000 points showed up in my account, How were the points shown on your statement? The 2000 might be for the additional cardholder spend. If that is the case, I'll call and ask for something for retention.
Originally Posted by TerryK
(Post 16942666)
Was told to pound sand.:mad:
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