Originally Posted by EnvoyBoy

Just checked out after two days. Lifetime Titanium and I got an upgrade to a nice corner room with a bit of interior passage away from the hallway and associated noise. Each and every member of the front desk staff is excellent. Friendly, welcoming, always smiling, happy to help! Very good shower with very hot water and great water pressure. Unfortunately, that's where it ends. The room was not clean. Put some clothes on a shelf and when I took them off, they were covered in dust. Went to move the easy chair for a better tv view and clearly nobody had moved that chair--or cleaned behind it!--in a long time. Housekeeping never even showed up on my second day, despite two calls to the operator. Was told they had a lot of check-outs and were quite busy but when I returned at 9:30pm, they'd never come. Four square, sad lumpy little pillows on a king bed and lots of wear and tear--peeling wallpaper, stained lamp shades, wearing out furniture, etc. Mostly a beer and wine lobby bar. The bartender--who was incredibly friendly--didn't know some basic cocktails and didn't have on hand for the one he did know. Asked what he could do with gin. Answer: gin & tonic. Mind you, it's a great location if you're in town to be a tourist and the price was right. But now I know why. (Oh, and park at the Love Park Garage 1/2 block away at $22/night on weekends vs. $65+tip for valet.)

Originally Posted by mikebor

I used to stay here semi-regularly back in 2017, 2018 and 2019 and even the "upgraded" room the GM gave me wasn't impressive. The pillows suck, the rooms aren't very impressive imo and I mainly stayed due to the location.

Now I stay at the Element in Philly my new favorite hotel.

For a Le Meridien this has to be 1 of the worst ones.