Strangely, I've been seeing the opposite in my practice. It will be interesting to see if there's a flood of them when the arbitration provisions are put back in.

I'd suggest you ask CC related question at CC forums.

Most shut-downs are caused by mis-use (or abuse if bad word) of the CCs. It is rare to get shut-down due to churning.

Will do

How many of us are currently dealing with military related closures?!

Sad, sad days...

If you had a recent shutdown, this is the place to share the details.

Cap1 Shut Down All Accounts
 

Reporting a closure that came as a surprise to me (even though I heavy hit). Had 3 cards with Cap1 and all shut down (venture, spark business, and platinum). Nothing apart from organic spend on spark and platinum, I was heavy hitting on the venture, several years now, about 240k+ monthly. Spoke with them early on when I first opened card several years back and it was all fine with them. Oldest card was the platinum at ~6 years. Never carried a balance and was always cycling my CL (so it’s no duh). Possibly with all this crap that went on with their cyber hack, perhaps accounts got a closer look (maybeee...). I think what caused my case, because I’ve gone years with no issues, is greed. With new limits on gcm ordering, it became more difficult to order over 10k a day in gift cards, so my friend and I discovered that cap1, unlike chs, will issue an entirely different cc number for authorized users on the account, and this enables you to purchase more from the same account on gcm in a single day, to reduce turnaround time, because gcm tracks orders and limits them by cc number now. Never talked about my spending until now online. CL 30k on venture, 20k spark and 5k platinum. Proceed with caution. Mine could be because of heavy hitting, but confused as to why I went so long if that’s the case...received letter in the mail stating “my spending habits did not match their requirement of normal household spending” blah blah.

Another DP of CL cycling -> shut-down. Some people always want to dispute and argue about that.

OP, $240k/month with a $30k CL is just too much.... Just move on.

What's that supposed to mean? OP just reported a shutdown, and they're not expecting a reversal. It was a valuable DP.

I can't speak to others' motivations in posting or not. Maybe there's some embarrassment factor at having been closed down.

Generally speaking, I don't consider my clients' activities to be abuse. But MS tends to be a trigger. Chase also seems to be doing credit spot-checking and does not like to see a lot of freshly-opened accounts. Chase is fickle.

Thanks for the feedback. I'm sorry about your shut down. I have a Venture with 30K CL as well and always wonder how much is too much. Not near your volume, but with the ongoing Simon deal going on.... I guess will keep my fingers crossed lol

EDIT: Forgot to ask: Did you have an outstanding points balance and are you able to cash them out?

In the capital one experience I've had with shutdowns (2) - you can cash out points that have already arrived, but points that are pending in the shutdown (i.e. a purchase the day of or the day before) usually get eaten..

Good to know. Thanks! I always get nervous when the point balance is too high. I'm sorry about your shutdowns too. The other thing is CapOne allows you to redeem the same travel purchases at least twice, maybe even more (never tried). Strange, but I don't mind. Is that a good idea or a possible factor in leading to review/shutdown? I figure since it's allowed, should be OK, but strange that they allow it.

Both of my Cap One cards were Spark (2% cash back) - but that multiple redemption datapoint on the miles side is a good one. Thank you for sharing it!