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Old Jan 9, 2018, 7:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: IAD_flyer
This is a new thread for 2018. The previous discussion can be found here.

As of Nov 11, 2020, Meta gebits are getting declined when used for MO/BP purchases at MC/SD. New limit appears to be $99 per swipe. READ the posts below and add a data point with details. USB and GD gift cards do not seem to be affected.

DETAILS:
As of Dec 2019, WM BP in-store is reportedly affected by the $8000 total limit across all cards.
As of Nov 1, 2018, WM Billpay made via the WM app is limited to a total of $8000 total per person to all accounts per rolling 30 days.

Sep 13 2021 : If WM App is updated with no money services , then use the following for Android phone to get the working version.


https://www.apkmirror.com/?post_type...ge=1&s=walmart
My working version is 21.12 (21120123)
Fyr : https://www.androidpolice.com/2021/0...n-app-android/

This workaround no longer works.

Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
---------------------------------------------------------------------------------------------------------------------

BP by phone number lookup- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.

WM App - The Money Services works in express lane for Bill Pay.

Receipt tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.

Payments:
Most cc can be paid 5 times by Visa/MC and 5 times by the issuing bank in rolling 30 days with a total of 10. There might be an 8K limit per rolling 30 days starting Oct 2018.

BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)

Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
But when a next-day payment will post and be visible depends upon the CC issuer.

--------------------------------------------------------------
Choose to pay by Visa/MC card issuer OR by issuing bank - see the 2 sections below.

:-:VISA and MC - card issuer-----------------------------------------------------------------------------------------------
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."

"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.

Following do not work:

Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA MASTERCARD
$1.50 next day.

Works:Bank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
Citi AT&T MC
CitiBusiness Platinum Select MC

Does not work:Barclay Business US Airways MC - NOT PAYABLE - tried 2x
VISA
$1.50 next day.

Works:Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 11PM EST
Chase Business Ink Bold VS, Chase Ink Plus
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Navy Federal Credit Union Visa
Wells Fargo Cashback VS
Does not work:TD Bank VS - [Source]
Alliant Credit Union Cashback Visa Signature
----------------------------------------------------------------------------------------
:-:Issuing Bank--------------------------------------------------------------------------------------------------------------------

Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.

American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid, but they can be paid using MoneyGram for $4.99

Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days

Bank of America Credit Cards - Use for BoA-issued; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)
Works:

BoA Alaska Airlines VisaDoes not work:

BofA Asiana Business card
Capital One
$1.50 next day.

Personal and business CCs
Elan Financial Services
$1.50 next day.

Fidelity Visa
PNC Bank - Use for PNC-issued Visa network cards
$1.50 next day, $1.00 three days.

PNC CashBuilder VS
Warning: Some users have reported being shutdown for using bill pay services.




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Billpay at Walmart (2018 onwards)

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Old Aug 17, 2018, 5:12 pm
  #226  
 
Join Date: Jan 2010
Programs: Hilton Diamond, Marriott/SPG Platinum
Posts: 496
Originally Posted by Melanion90
I had my first AMEX payment rejected today. It was only around my 25th payment this year and to the card, and my 7th payment in the last 30 days. I can confirm that when I tracked it I did not see the "payment complete" image but instead saw details about the transaction that did not give me any sense of whether the transaction went through.
it was definitely cancelled. if MO claims it was rejected by Amex (not way to confirm if it is rejected by Amex or not), MO will only refund the payment, not the $4.99 fee.
if MO claims they cancel the BP due to review, they will refund you the payment $ + the $4.99 fee. call MO to get the new number for you to get the refund cash from WM.
coolguy100 is offline  
Old Aug 18, 2018, 10:27 am
  #227  
 
Join Date: Aug 2018
Posts: 34
MG payments cancelled

Originally Posted by coolguy100
it was definitely cancelled. if MO claims it was rejected by Amex (not way to confirm if it is rejected by Amex or not), MO will only refund the payment, not the $4.99 fee.
if MO claims they cancel the BP due to review, they will refund you the payment $ + the $4.99 fee. call MO to get the new number for you to get the refund cash from WM.
Thank you, it's refreshing to be offered help instead of what happens over on reddit most of the time. I do a lot of MS, so I had already called and picked up the payment. It's interesting that this is actually lowing my cost to liquidate as I am able to do my bill payments per normal and pick up the cash at the next stop. Since my WMs know me well they don't think twice about handing me the 2k. I asked MG about the cancelled payments and if there is anything that I can do to prevent it in the future and they always say the same generic, "We review every transaction on its own and decide whether or not to approve it. The next transaction may go through, or it may not, we don't have access to more info then that."
Melanion90 is offline  
Old Aug 21, 2018, 7:18 am
  #228  
 
Join Date: Nov 2015
Posts: 559
I tried to pay the Amex spg with my SO ID , and those payments were also rejected. So i think the rejection is based on the card number.

Ill try to pay another Amex card and report back.
kingofkingsforu is offline  
Old Aug 21, 2018, 10:55 am
  #229  
 
Join Date: Aug 2018
Posts: 34
Update from me.... I've done ~15 payments (and returns) since MG started rejecting them. My local WMs all have cashiers that know me well, and the closest of them has a money center that stocks plenty of cash. On one of the payments today, the representative told me that Amex rejected the payment. I challenged that and she didn't budge, so I called back. When I called back I spoke to somebody that tried to tell me the same thing, so I asked to speak to their supervisor (escalation team). I've worked in an IT call center, so I was being polite but firm. The second representative told me that what the first rep was telling me was correct, so I offered up three of my previous transaction numbers to see if they were also rejected by Amex (reps had already told me that MG rejected these ones). He claimed that they were all rejected by Amex for "Wrong Account" and that I needed to contact Amex. I pressed for more info, tried to get him to confirm that all of the previous reps were wrong or lied to me, and he insisted that I had to call Amex. I asked to speak to his supervisor, which he tried to dodge, but once I insisted that he can either hang up on me or transfer me to his supervisor, he followed through. The next rep came on the line and apologized, stated that all transactions are being refunded by MG, and after my pleaded insisted that there is no escalation path to try to resolve the overarching issue.

TLR - Refunded payments is a viable liquidation strategy if your WM knows you and has the cash. You can get MG to give you the fees back even if they claim it was Amex (it likely wasn't Amex, escalate politely and firmly). There is no escalation path to getting these transactions to stop being refunded; the only thing to do is wait and submit it at a later date.
coolguy100 likes this.
Melanion90 is offline  
Old Aug 21, 2018, 10:48 pm
  #230  
 
Join Date: Jan 2010
Programs: Hilton Diamond, Marriott/SPG Platinum
Posts: 496
Originally Posted by Melanion90
TLR - Refunded payments is a viable liquidation strategy if your WM knows you and has the cash. You can get MG to give you the fees back even if they claim it was Amex (it likely wasn't Amex, escalate politely and firmly). There is no escalation path to getting these transactions to stop being refunded; the only thing to do is wait and submit it at a later date.
you can go to any walmart to get the cash. my concern is that I don't want to carry the $2k out of Walmart ....might get robbed or something plus the extra effort to deposit in a bank.
coolguy100 is offline  
Old Aug 21, 2018, 10:50 pm
  #231  
 
Join Date: Jan 2010
Programs: Hilton Diamond, Marriott/SPG Platinum
Posts: 496
Originally Posted by kingofkingsforu
I tried to pay the Amex spg with my SO ID , and those payments were also rejected. So i think the rejection is based on the card number.

Ill try to pay another Amex card and report back.
I switched to a new number and it went though. need to get new Amex number or additional user numbers for BP purpose.
coolguy100 is offline  
Old Aug 22, 2018, 7:46 am
  #232  
 
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,674
Originally Posted by coolguy100
you can go to any walmart to get the cash. my concern is that I don't want to carry the $2k out of Walmart ....might get robbed or something plus the extra effort to deposit in a bank.
Can't you just buy MO with the cash while you are at the Walmart? I don't know of any WM that doesn't allow you to buy MO with cash.
ChrisFlyer66 is offline  
Old Aug 22, 2018, 9:29 am
  #233  
 
Join Date: Nov 2015
Posts: 559
Originally Posted by coolguy100
I switched to a new number and it went though. need to get new Amex number or additional user numbers for BP purpose.
This is good news.
kingofkingsforu is offline  
Old Aug 22, 2018, 3:54 pm
  #234  
 
Join Date: May 2015
Posts: 1,066
Originally Posted by kingofkingsforu
This is good news.
So is it MG or Amex that is causing the issue? Just curious as I might start doing some MG payments soon.
cdog999 is offline  
Old Aug 22, 2018, 7:03 pm
  #235  
 
Join Date: Aug 2018
Posts: 34
In reality, we don't know. My opinion is that it is purely MG that is doing this.
Melanion90 is offline  
Old Aug 22, 2018, 7:44 pm
  #236  
 
Join Date: Nov 2015
Posts: 559
Originally Posted by cdog999
So is it MG or Amex that is causing the issue? Just curious as I might start doing some MG payments soon.
Even my assumption is , it is MG. If it is Amex , we might be talking in shutdown thread , not here .


The one card , for which u have made the successful payment , is it a first time MG payment to that card or have u already done prior MG payment to the card ?
kingofkingsforu is offline  
Old Aug 22, 2018, 10:51 pm
  #237  
 
Join Date: Jan 2010
Programs: Hilton Diamond, Marriott/SPG Platinum
Posts: 496
Originally Posted by kingofkingsforu
Even my assumption is , it is MG. If it is Amex , we might be talking in shutdown thread , not here .


The one card , for which u have made the successful payment , is it a first time MG payment to that card or have u already done prior MG payment to the card ?
were you asking me? :-) it was a card which I had never WM BP to. before this successful BP, I tried another one which I WM BP before and failed.

I have been BP successively to this one for 11 times and failed today. 11 might be the limit per Amex card....YMMV here.
coolguy100 is offline  
Old Aug 22, 2018, 11:20 pm
  #238  
 
Join Date: Jan 2010
Programs: Hilton Diamond, Marriott/SPG Platinum
Posts: 496
Originally Posted by ChrisFlyer66
Can't you just buy MO with the cash while you are at the Walmart? I don't know of any WM that doesn't allow you to buy MO with cash.
it was what I did exactly....just asked cashier to give me 2 MOs instead of cash...don't want to take cash out.
coolguy100 is offline  
Old Aug 23, 2018, 10:08 am
  #239  
 
Join Date: Nov 2015
Posts: 559
Originally Posted by coolguy100
were you asking me? :-) it was a card which I had never WM BP to. before this successful BP, I tried another one which I WM BP before and failed.

I have been BP successively to this one for 11 times and failed today. 11 might be the limit per Amex card....YMMV here.
Oh then time to get new account numbers from amex.
kingofkingsforu is offline  
Old Aug 23, 2018, 2:23 pm
  #240  
 
Join Date: Aug 2018
Posts: 2
Can I pay a bill behalf of my wife/friend using moneygram at Walmart?
godflyertalk is offline  


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