Jan 1, 2018, 10:40 am
Last edit by: ericdabbs
Updated Dec-2023 (Plastiq Policy URL links do not work when clicked directly from FT. Copy links to address bar to view)
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get$500 ($0?) FFDs (fee free dollar) and you'll receive $1,000 ($100) FFDs to spend.
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Plastiq for rent, tuition, utilities, etc.(2018 onwards)
Jun 14, 2019, 6:14 pm
#573
Join Date: Jul 2018
Posts: 354
edit: forgot to add some of the oddballs like the Black/Gold MC and the Arrival Premier. FM has a good list of cards to use with plastiq.
Last edited by 808traveler; Jun 14, 2019 at 6:43 pm
Jun 14, 2019, 6:15 pm
#574
Join Date: Jul 2018
Posts: 354
Personal Visa CCs don't work on plastiq, in general, for most payments. This includes the CSP unfortunately.
Last edited by 808traveler; Jun 14, 2019 at 6:23 pm
Jun 15, 2019, 8:58 am
#575
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,939
I can verify from my last statement that my Plastiq payment earned points on my Chase Hyatt card (a personal card) once it posted, and it got processed as a purchase, and in fact it triggered the signup bonus (without it I would have have gone over $3000, and so the signup bonus showing as soon as I passed $3000 not counting AF shows that the Plastiq purchase counted toward the minimum spend for the signup bonus).
Jun 15, 2019, 9:04 am
#576
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,939
For example, if you value AA miles at more than 1.5 cents per mile, then an AA card that earns 1 mile per dollar would beat 1.5%. And both Citi and Barclay issue AA personal and business cards as MCs.
Citi also issues TYP cards as MCs, and with a Prermier (or Prestige) TYP card points can be transferred to a dozenish airlines (mostly foreign ones) at 1:1.
Otherwise, it's signup bonuses (if you would have trouble meeting the signup bonus minimum spend requirement in the allotted time without the Plastiq payment) that can most easily beat 1.5% or even 2.5%.
Jun 15, 2019, 9:18 am
#577
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
It depends how you value airline miles and transferable points.
For example, if you value AA miles at more than 1.5 cents per mile, then an AA card that earns 1 mile per dollar would beat 1.5%. And both Citi and Barclay issue AA personal and business cards as MCs.
Citi also issues TYP cards as MCs, and with a Prermier (or Prestige) TYP card points can be transferred to a dozenish airlines (mostly foreign ones) at 1:1.
Otherwise, it's signup bonuses (if you would have trouble meeting the signup bonus minimum spend requirement in the allotted time without the Plastiq payment) that can most easily beat 1.5% or even 2.5%.
For example, if you value AA miles at more than 1.5 cents per mile, then an AA card that earns 1 mile per dollar would beat 1.5%. And both Citi and Barclay issue AA personal and business cards as MCs.
Citi also issues TYP cards as MCs, and with a Prermier (or Prestige) TYP card points can be transferred to a dozenish airlines (mostly foreign ones) at 1:1.
Otherwise, it's signup bonuses (if you would have trouble meeting the signup bonus minimum spend requirement in the allotted time without the Plastiq payment) that can most easily beat 1.5% or even 2.5%.
The Chase Unlimited CCs (personal or business) are good cards here if you can find qualified payees.
Last edited by RedSun; Jun 15, 2019 at 10:48 am
Jun 15, 2019, 11:00 am
#578
Join Date: Jul 2018
Posts: 354
With Chase personal cards, it's only the Plastiq authorization that uses the cash advance. The actual Plastiq final transaction comes through as a purchase and earn points.
I can verify from my last statement that my Plastiq payment earned points on my Chase Hyatt card (a personal card) once it posted, and it got processed as a purchase, and in fact it triggered the signup bonus (without it I would have have gone over $3000, and so the signup bonus showing as soon as I passed $3000 not counting AF shows that the Plastiq purchase counted toward the minimum spend for the signup bonus).
I can verify from my last statement that my Plastiq payment earned points on my Chase Hyatt card (a personal card) once it posted, and it got processed as a purchase, and in fact it triggered the signup bonus (without it I would have have gone over $3000, and so the signup bonus showing as soon as I passed $3000 not counting AF shows that the Plastiq purchase counted toward the minimum spend for the signup bonus).
So the categories available to personal Visa CCs are: rent, government taxes, utilities, membership fees, tuition, contractor payments, & misc bills. From my understanding there are NO personal Visa CCs that will allow you to pay a mortgage on plastiq. MC and Discover however will allow you to pay a mortgage.
Last but not least, Chase personal CCs have a ceiling of 20% of the credit limit for the maximum plastiq payment they'll allow (sound like a coincidence? that should be the cash advance limit).
Hope that clears a few things up.
Jun 15, 2019, 11:05 am
#579
Join Date: Jul 2018
Posts: 354
Jun 25, 2019, 8:14 am
#580
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Sometimes, PQ asks to see the statement when processing the payment. Do you guys see any pattern of it? It seems after the payee is approved, PQ won't ask for statement any longer. It seems to be it is a random thing. Or PQ suspects anything? Or PQ has to get the type of payee correct when they process the payment?
Jun 26, 2019, 9:36 am
#582
Join Date: Sep 2012
Posts: 4,431
In my experience, Plastiq wont approve the first such payment without seeing a copy of the rental agreement.
Jun 27, 2019, 12:21 pm
#583
Join Date: Jan 2017
Posts: 200
Confused here. I asked and Plastiq re said all visa personal card will code as cash advance . But also paying 20% or more of credit limit will also code as cash advance. I have to meet spending req on my chase southwest personal Visa card. My credit limit is $5K. Will it work or no? Thanks for any clarification you can provide
Jun 27, 2019, 12:29 pm
#584
Join Date: Jul 2018
Posts: 354
Confused here. I asked and Plastiq re said all visa personal card will code as cash advance . But also paying 20% or more of credit limit will also code as cash advance. I have to meet spending req on my chase southwest personal Visa card. My credit limit is $5K. Will it work or no? Thanks for any clarification you can provide
https://help.plastiq.com/hc/en-us/articles/360005215254-Visa-Personal-Card-Changes
and here
https://frequentmiler.boardingarea.com/complete-guide-to-plastiq-credit-card-payments/
If you can reduce your cash advance limit to zero, I'd advise doing so.
Jun 27, 2019, 12:50 pm
#585
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
chase personal Visa cards can work with some effort and prep... see here
https://help.plastiq.com/hc/en-us/ar...l-Card-Changes
and here
https://frequentmiler.boardingarea.c...card-payments/
If you can reduce your cash advance limit to zero, I'd advise doing so.
https://help.plastiq.com/hc/en-us/ar...l-Card-Changes
and here
https://frequentmiler.boardingarea.c...card-payments/
If you can reduce your cash advance limit to zero, I'd advise doing so.
This was discussed a few pages back here. I even posted screenshots.