Jan 2, 2018, 8:58 am
Last edit by: ChrisFlyer66
This is the thread for 2018. The previous discussion can be found here.
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
When reporting/posting here please give as many details as you can or you will be asked for it anyways. Copy and paste the text below and alter as needed.
1. SHUTdn by Bank, Credit Card info. (@m3x, chs3 ,c1t1 and brcl@y)
2. Length of account before closure and CL?
3. Average monthly account balance checking and savings?
4. Volume of ms per month and how many months?
5. Cycle CL?
6. Did you BP using both options?
- BP by issuing bank (@m3x, chs3, c1t1 and brcl@y)
- BP by Vis/MC
7. Did you spell out the bank's full name in an internet forum?
2018 Shutdown Thread
Feb 2, 2018, 7:41 pm
#61
Join Date: Oct 2017
Programs: Lots
Posts: 320
Same thing just happened to my SO. Flagged after a fraud alert via mobile pay. Accounts closed after the 10 day review. Trying to appeal now. There is no significant MS other than Freedom categories, no new accounts in 6 months, 4 accounts in last 12, 9/24. 7 inquiries total.
Feb 2, 2018, 8:08 pm
#62
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 20,091
No, the AM number I had was created thru Synchrony. There is just one. My spend was only 2.5K much of it through paypal (kiva loans all under 1K). I did use the card for boarding fees with a southwest flight, but I don't see how that is relevant. Until otherwise, I believe them when they say Asia miles shut down my credit card, not the other way around.
Feb 2, 2018, 10:24 pm
#63
Join Date: Jan 2016
Posts: 36
Chase’s T&C says they can shut you down for any reason. Looks like the fraud alert put eyes on your SO’s accounts, and they saw MS on the Freedom after some investigation. You can call the EO and see if they’re willing to reverse their decision and file with the CFPB.
Feb 3, 2018, 6:10 am
#64
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,588
I wanted a Chase Ink business card. At that time, the annual fee was being waived for the first year, according to not only published reports, but also by my personal CPC banker. So I apply and receive the card and the AF is on the first statement
I bring that to the attention of my private banker who says "don't worry, we'll get that reversed."Long story short, the branch had to reimburse me from their own branch funds for the AF. The CC division would not budge from their stance that the AF was not refundable.
It appears to me that Chase's CC division marches to it's own drummer no matter what other parts of the organization says.
Feb 3, 2018, 4:01 pm
#65
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,880
Chase can be remarkably fickle when it comes to credit cards.
I wanted a Chase Ink business card. At that time, the annual fee was being waived for the first year, according to not only published reports, but also by my personal CPC banker. So I apply and receive the card and the AF is on the first statement I bring that to the attention of my private banker who says "don't worry, we'll get that reversed."
Long story short, the branch had to reimburse me from their own branch funds for the AF. The CC division would not budge from their stance that the AF was not refundable.
It appears to me that Chase's CC division marches to it's own drummer no matter what other parts of the organization says.
I wanted a Chase Ink business card. At that time, the annual fee was being waived for the first year, according to not only published reports, but also by my personal CPC banker. So I apply and receive the card and the AF is on the first statement
I bring that to the attention of my private banker who says "don't worry, we'll get that reversed."Long story short, the branch had to reimburse me from their own branch funds for the AF. The CC division would not budge from their stance that the AF was not refundable.
It appears to me that Chase's CC division marches to it's own drummer no matter what other parts of the organization says.
It just seems being Chase CPC does not worth anything outside the basic banking stuff.
Feb 7, 2018, 1:07 am
#66
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,552
I had my Citizens Bank checking account closed with no explanation. I used it almost exclusively for depositing MO's. Didn't generally keep much of a balance, although I do owe them high 5 figures on another loan. It wasn't a big deal. I have another bank I can use, where my father worked for 18 years and still has an account. I was using Citizens because it saved me about 10 miles of driving every deposit I had to make.
Feb 8, 2018, 9:42 am
#67
Join Date: Aug 2014
Location: BOS
Posts: 553
I had my Citizens Bank checking account closed with no explanation. I used it almost exclusively for depositing MO's. Didn't generally keep much of a balance, although I do owe them high 5 figures on another loan. It wasn't a big deal. I have another bank I can use, where my father worked for 18 years and still has an account. I was using Citizens because it saved me about 10 miles of driving every deposit I had to make.
Feb 9, 2018, 7:29 am
#68
Join Date: Apr 2008
Posts: 631
Regarding AMEX and Chase MS, is one more likely to get shut down with MS on co-branded cards (e.g. SPG/MP) or MR/UR cards?
Feb 9, 2018, 8:12 am
#69
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,686
Feb 9, 2018, 8:24 am
#70
Join Date: Apr 2008
Posts: 631
figured as much and I'm not even talking about a lot of volume - perhaps $5-7k per month in total across several cards across AMEX and Chase. My biggest concern is eyes on my BGR MS even at my nominal MS level (~2-3k per month on bonus cats).
Feb 10, 2018, 8:20 am
#71
Join Date: Dec 2010
Posts: 1,518
Today I received a UPS mail from Merril Edge that my investment account will be terminated in 1 month. I have $100K+ on that account, that gives me Preferred Honor status for my Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.
Feb 10, 2018, 8:30 am
#72
Join Date: Oct 2017
Programs: Lots
Posts: 320
Today I received a UPS mail from Merril Edge that my investment account will be terminated in 1 month. I have $100K+ on that account, that gives me Preferred Honor status for my Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.
Feb 10, 2018, 9:14 am
#74
Join Date: Oct 2009
Location: Land of the parrots and parrotheads
Programs: Several dozen
Posts: 4,820
Feb 10, 2018, 9:19 am
#75
Join Date: Aug 2014
Posts: 1,329
Today I received a UPS mail from Merril Edge that my investment account will be terminated in 1 month. I have $100K+ on that account, that gives me Preferred Honor status for my Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.
I am really shocked. What can trigger this? I don't do crazy activity on my investment account, just MS on Bofa cards.