AM account appears to be shut down. No response yet when tried to inquire. I am wondering if Asia communicates with partners.

 

This seems crazy to me. Asia Miles????

 

Just Kiva loans, and immediately shutdown after bonus miles posted? Is that known to happen? I pretty much completely MSed my C@th@y card through VGCs and now I�m afraid they�re going to shut me down too.

 

I would move to organic spend for awhile without MSing.

 

Kiva loans should not be treated as MS like buying VGCs I would think You cannot liquidate the Kiva loans for probably longer than a year and sometimes incur a loss!

 

You have sold other program's miles before?

 

I was shut down by Ch@se 5 years ago for illegally transferring points. Despite the fact that all the transfers were done by phone with Ch@se CSR's. I haven't been able to get another card from them since. Odd part is that a week after the shutdown I got an Ink business card, which I've had ever since. So I guess I'm personal non grata to them as a person, but as a sole proprietorship small business I'm creditworthy. BTW I've appealed to EO twice and to CFPB with no success. Let me be totally clear, I would call chase and tell the CSR "I want to transfer points from my co-workers account to mine" and they'd say "Fine, just give us both card numbers and both mother's maiden name." Then one I called and they said "You can't do that" and I said "Oh, ok" and didn't even try again. A few months later I closed my wife's account (same address, different last name) and transferred her points to me, and 3 weeks later they closed me down.

 

Just adding I still have my paypal snychrony card, so I do believe that it was Asia miles that shut me down. Maybe somebody hacked my account and tried to book my miles without my permission? I don't know how to get a human at the Asia Miles program...phone message kept giving me the runaround since I don't have my account number (record keeping is not my thing and I had just been tracking through synchrony website).

 

Well apparently Michelle Wong from the Asia Miles app in Google Play is a real human so try calling in with her AM number https://play.google.com/store/apps/details?id=com.am

Then explain you're not Michelle Wong and ask for help recovering your own account

Alternatively if you're not fully shut down in Synchrony, perhaps they can tell you your AM number?

 

Your AM account number isn't on your credit card?

 

I have located my asia miles membership number in my sock drawer. I've been chatting on facebook.

I do have a theory. I checked my notes, and shortly after opening the account I tried to transfer in a fairly small number of hotel points using a 50% promotion. That transfer was rejected for some reason (maybe the account was too new).

If this is so, there is a bit of karma in the situation... like many of us, I'm not exactly an ideal customer, but I truly didn't do anything wrong with Asia Miles.

 

You have a historical AM number
Then you applied thru Synchrony for a new one??!!

That may be it then
AM will reject duplicate member applications (passport name/DOB matching).

I know individuals who've been shut down from AM because they've created multiple identities of themselves in order to use multiple redemption lists.

 

Out of curiosity, what are you spending on the cards causing (or suspecting of causing) the shutdown? Are you doing smaller amounts or large purchases?

 

No, the AM number I had was created thru Synchrony. There is just one. My spend was only 2.5K much of it through paypal (kiva loans all under 1K). I did use the card for boarding fees with a southwest flight, but I don't see how that is relevant. Until otherwise, I believe them when they say Asia miles shut down my credit card, not the other way around.

 

Same thing just happened to my SO. Flagged after a fraud alert via mobile pay. Accounts closed after the 10 day review. Trying to appeal now. There is no significant MS other than Freedom categories, no new accounts in 6 months, 4 accounts in last 12, 9/24. 7 inquiries total.