Feb 27, 2017, 10:26 pm
Last edit by: ChrisFlyer66
THIS IS A WIKI TO AN OLD THREAD THAT IS NO LONGER BEING MAINTAINED!
This is a new thread for 2017. The previous discussion can be found here.
The new thread for 2018 is here.
DETAILS:
Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
Standard BP- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.
WM App - The Money Services works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then come back or do another trans, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store.
Some tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.
BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)
--------------------------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
$1.88 next day.
$1.88 next day.
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Credit Cards - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
$1.50 next day.
$1.50 next day, $1.00 three days.
$1.50 next day, $1.00 three days.
For money order questions, check the following threads and their wiki posts:
This is a new thread for 2017. The previous discussion can be found here.
The new thread for 2018 is here.
DETAILS:
Bill Pay cannot be done at a regular register. BP must be done at Customer Service/Returns or at the Money Center in stores that have it.
WM offers two BP services: CheckFreePAY and MoneyGram. The cashier can initiate CheckFreePAY by selecting Money Services followed by Bill Pay on the register for a fee of $1-1.88. Moneygram is $4.99.
ONLY 4 successful debit card swipes can pay for a transaction. ONLY 5 payments per 16 digit account number per rolling 30 days.
CheckFreePay (800) 676-6148. - Look up payments using CC number and time of transaction
Standard BP- Once your CFP account is set up, you can add CC. When you want to BP give them your phone# to look up your account under Money Services. They often get confused and think you want MG, but just say it is under Money Services. Make sure you get 2 receipts, one from WM and a small one from CFP showing the CC# and Biller name you paid.
WM App - The Money Services works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then come back or do another trans, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store.
Some tips: If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. If not on receipt, call CFP with the manager to verify there is no payment processing. They can cancel any transactions and pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards. Not sure what happens on the same day? Watch their drawer when they cancel the transaction to see if it opens. If they say the money will return to your DC, make sure to write down the managers name in case it doesn't.
BUSINESS DAY transaction completion time is 18:59:59 EST (Holidays change post day)
Friday after 06:59PM EST, until Monday BEFORE 07:00PM EST arrives Tuesday
Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
But when a next-day payment will post and be visible depends upon the CC issuer.Tuesday BEFORE 7:00PM arrives Wednesday
Wednesday BEFORE 07:00PM arrives Thursday
Thursday BEFORE 07:00PM arrives Friday
Friday BEFORE 07:00PM arrives Monday
--------------------------------------------------------------
:-:VISA and MC
If your particular card isn't on the list below, try "VISA" or "MASTERCARD."
"VISA" and "MASTERCARD" payee can no longer be found by search at some stores. If the employee can no longer find "VISA" or "MASTERCARD" by searching in CheckFreePAY, then you cannot pay either, end of story.
Following do not work:
Any and all Vanilla VISA, Vanilla MC, and OneVanilla VISA.
Glimcher VISA
MASTERCARDGlimcher VISA
$1.88 next day.
Works:
VISABank of America Cash Rewards Business MC
Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Does not work:Barclay (Arrival, US Airways) MC - Posts at 11PM EST, credit available 1AM EST
Chase Business Ink Bold MC
Citi AAdvantage (Platinum Select, Executive, Business) MC - Posts at 3AM EST (+1 day)
Citi ThankYou Preferred MC
CitiBusiness Platinum Select MC
Barclay Business US Airways MC - NOT PAYABLE - tried 2x
$1.88 next day.
Works:
----------------------------------------------------------------------------------------Barclay Priceline VS
Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
Does not work:Chase (Amazon, Freedom, Sapphire Preferred, United, Slate) VS - Posts at 10PM EST
Chase Business Ink Bold VS
Citi (AAdvantage, Dividend, ThankYou Preferred) VS
FIA Fidelity VS
PNC CashBuilder VS
US Bank (Cash+, Club Carlson, Flexperks) VS
Wells Fargo Cashback VS
TD Bank VS - [Source]
Alliant Credit Union Cashback Visa Signature
Alliant Credit Union Cashback Visa Signature
:-:Issuing Bank
Discover - Use for all Discover network cards
$1.50 next day, $1.00 three days.
American Express AMEX cards(SPG, BC, BCE, BCP, etc) cannot be paid through CheckFreePAY. Some AMEX cards issued by other banks can be paid.
AMEX cards(SPG, BC, BCE, BCP, etc) can be paid using MoneyGram for $4.99
Barclay Listed under barclay - need biller zip - $1.50 next day, $1.00 three days
Bank of America Credit Cards - Use for BoA-issued and FIA-issued cards; will not work for BofA Small Business cards.
$1.50 next day, $1.00 three days. (Will require a ZIP but apparently yours will work as well as theirs, which is 19886)[INDENT]Works:
FIA Fidelity VS & MC
BoA Alaska Airlines Visa
Does not work: Capital OneBoA Alaska Airlines Visa
$1.50 next day.
Personal and business CCs
Citibank American Express - Use for Citi-issued AMEX cards$1.50 next day, $1.00 three days.
Citi AAdvantage AMEX
PNC Bank - Use for PNC-issued Visa network cards$1.50 next day, $1.00 three days.
PNC CashBuilder VS
Warning: Some users have reported being shutdown for using bill pay services.For money order questions, check the following threads and their wiki posts:
Billpay at Walmart(2017)
Dec 21, 2017, 8:05 pm
#421
Join Date: Oct 2013
Posts: 483
Does anyone here has deal with a very very very very very very very very low IQ WM cash offices / managers?, i spent today 4 hours explaining those guys that they need to follow the transaction (i have the WM receipt) and they keep telling me that i need to call CFP and ask for refund even though 3 different CFP CSRs have been telling them that they don't have the payment for that CC account, is there any way i can deal with this?, Does anyone here has opened a CFPB dispute again them?
Dec 21, 2017, 10:39 pm
#422
Join Date: Nov 2015
Posts: 559
Will metabank mastercards work same as visa for walmart bill pay ?
Dec 22, 2017, 5:18 am
#423
Join Date: Feb 2016
Posts: 829
So many BP problems. I have not used BP in last 8 months. I did use some BP 8 months ago and after I check it it was posted to my account, I thought this is fool proof method and did not check and cross check every BP judiciously. Hope all was well. When you hear of such thing, it sows a seed of doubt in your mind. Can someone confirm the BP problems are recent phenomenon and it may have something to do with more digitization like you are able to pay it with app etc.
Dec 22, 2017, 5:56 am
#424
Join Date: Oct 2013
Posts: 483
I added this to the Wiki to help others avoid the problem with the app. Feel free to edit.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
Dec 22, 2017, 2:03 pm
#425
Join Date: Feb 2016
Posts: 829
I added this to the Wiki to help others avoid the problem with the app. Feel free to edit.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
Dec 22, 2017, 2:28 pm
#426
Join Date: Sep 2014
Posts: 1,837
Is the app accurate, today's (Friday) Next Day payment will be received by Saturday?
Dec 22, 2017, 2:44 pm
#427
Join Date: Oct 2009
Posts: 152
I don't think I receive any paper receipt when I BP with the new app. Do you mean we need to check the receipt in the app?
I added this to the Wiki to help others avoid the problem with the app. Feel free to edit.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure your BP receipt shows the BP info and the CC you paid before leaving the store. They can cancel any transactions and pay you in cash right away.
Dec 23, 2017, 5:34 am
#430
Join Date: Oct 2013
Posts: 483
I hope this is better:
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store. If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. They can cancel any transactions and they will pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards.
New MC App(11/17) - New app works in express lane for BP, but has issues making 2 or more payments in a row. Make one BP, then a MO, then another BP to avoid issues. Make sure you get a BP receipt in the app and it shows the BP info and the CC you paid before leaving the store. If you don't get a receipt and they have to print you one, make sure the CC you paid appears on the printed receipt. They can cancel any transactions and they will pay you in cash right away. If they cancel the transaction and their cash drawer opens, that means they should pay you in cash, if it doesn't open, the money will probably return to your cards.
Dec 23, 2017, 7:42 am
#431
Join Date: Feb 2016
Posts: 829
If you are bill paying CC using MC app and $500 VGC, how does it work? Does the app speed things up so the walmart system knows which credit card you are paying? instead of going the regular route of looking up by phone number etc? Do you still have to swipe the VGCs or you can load the VGCs into your app ahead time? which will speed things up considerably. Can someone chime how this works? Seems like this system is not bullet proof yet and has many bugs. If the app is only helping to locate the account and saving the digital receipt then I don't find it too attractive given the issues. Looking up your account by phone number doesn't take that long once the account is in their system.
Last edited by Gitangali; Dec 23, 2017 at 9:55 am
Dec 23, 2017, 8:07 am
#432
Join Date: Jul 2014
Posts: 3,688
If you are bill paying CC using MC app and $500 VGC, how does it work? Does the app speed things up so the walmart system knows which credit card you are paying? instead of going the regular route of looking up by phone number etc? Do you still have to swipe the VGCs or you can load the VGCs into your app ahead time? which will speed things up considerably. Can some chime how this works? Seems like this system is not bullet proof yet and has many bugs. If the app is only helping to locate the record and saving the digital receipt then I don't find it too attractive given the issues. Looking up your account by phone number doesn't take that long once the account is in their system.
2. paying via look up of phone number takes more time;
3.You CANNOT input/load your VGCs ahead of time, you swipe each DC one at a time at the register, limit of 4 swipes apply. If your store has the Express Lane which is made especially for WM app payments, you're likely to be the only one there so it's really faster and you don't have to worry about holding any line (EXCEPT if there are other MSers doing the same thing).
The procedure for sending money and B/P are just the same, when it works, it's great; BUT when there's a glitch, it may be an ordeal so best to do this at your go-to WM and not at one while you're on vacation that you can't easily go back to should there be issues. No paper receipt prints, you'll see it in your app, make sure to check that all info is correct. The last 4 digits of your DC payment(s) will also show.
Dec 23, 2017, 9:38 am
#433
Join Date: Feb 2016
Posts: 829
Thanks for the more than detailed explanation. Happy holidays!!
Dec 24, 2017, 11:38 am
#434
Join Date: Oct 2013
Posts: 483
The wiki has been updated with info about the issues only. Feel free to add more.
Dec 24, 2017, 2:22 pm
#435
Join Date: Oct 2013
Posts: 1,322
Not exactly. In WMs I have been to, both with and without MCs, the express line is serviced by the same clerks that are servicing regular customers. So you do cause a disturbance in the force, both in terms of holding up the regular line as well as generating nasty looks from those in the line. I don't mind using airline elite lines, but the WM express lane is a horse of another color ...