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-   -   CVS Master Thread(2017 onwards) (https://www.flyertalk.com/forum/manufactured-spending/1819562-cvs-master-thread-2017-onwards.html)

mikey mike Feb 20, 2017 1:47 am


Originally Posted by indyjosh (Post 27789665)
Anyone getting an "alternate payment form required" or the like error? I've gotten it twice today when purchasing $1000. It's the first swipe, but then I swipe the second card without and it processes. Then swipe the first card again and it works just fine." Not sure if this is CVS trying to limit the cards or just my random luck tonight

"It's the first swipe, but then I swipe the second card without and it processes."

indyjosh - What do you mean by "...I swipe the second card without..."?
"without" what?

Tyia for clarifying.

koolr Feb 22, 2017 4:31 pm


Originally Posted by indyjosh (Post 27789665)
Anyone getting an "alternate payment form required" or the like error? I've gotten it twice today when purchasing $1000. It's the first swipe, but then I swipe the second card without and it processes. Then swipe the first card again and it works just fine." Not sure if this is CVS trying to limit the cards or just my random luck tonight

I got the same error of "alternate payment required" while buying 1 card of OV ($500) and paying with FB card. The clerk asked me to show him the card, and then said you can't use gc to buy gc! :confused:

lumangoy Feb 22, 2017 6:53 pm


Originally Posted by koolr (Post 27944948)
I got the same error of "alternate payment required" while buying 1 card of OV ($500) and paying with FB card. The clerk asked me to show him the card, and then said you can't use gc to buy gc! :confused:

why are you still using FBs a cvs?

Need to convert for usps use?

koolr Feb 22, 2017 7:19 pm


Originally Posted by lumangoy (Post 27945465)
why are you still using FBs a cvs?

Need to convert for usps use?

Yes, I have some FBs that I need to cash out. I bought one OV yesterday without any problem, but today I got this error message! I will try different location tomorrow.

Chelski Feb 23, 2017 4:07 am


Originally Posted by lumangoy (Post 27945465)
why are you still using FBs a cvs?

Definition of insanity:D

chipcollector Feb 23, 2017 9:26 am

Cvs: Activation issues
 
Needed to buy some variable AX GC for business gifts.
Went to two different CVS stores (and one OM)
in South FL.

All three attempts failed as register could not process.

Was not a cc issue as I did not get that far.

At one CVS, manager came over and said that he was supposed to
pull the AX GC off the shelf as they are having activation issues.

Anyone else ?

AlohaDaveKennedy Feb 24, 2017 7:22 am

Just an update on issues with CVS accepting a nonchip cc for a 500 GC. Just had a repeat issue of a nonchip cc not working at a location on my MS trotline. However, observed clerk make call to manager before cc transaction was completed then card failed when she did the manual number entry. Told her card was preauthorized and asked if she had made an error in number key in. She retried and this time cc worked. Here fishy, fishy, fishy - someone playing AML or fraud hero? Already have a second CVS in my territory that went cash only on management prerogative. Did anyone get the memo? May pay to get chip version of cc as CVS nonchip cc issues are turning out to not be bank, transaction system or card reader related but rather manager or clerk allergies.:cool:

On another note, my Simon is nonetoohappy about loosing several 100k in GC sales since November over the USPSMO POS change. The finger definitely points to USPS rather than Meta for the change, but has anyone seen the memo? And what is unique about the few USPS locations where Meta works. Suspect they are contract, but all contracts I have checked are cash only.

littlewinglet Feb 24, 2017 7:47 am


Originally Posted by AlohaDaveKennedy (Post 27952041)
Just an update on issues with CVS accepting a nonchip cc for a 500 GC. Just had a repeat issue of a nonchip cc not working at a location on my MS trotline. However, observed clerk make call to manager before cc transaction was completed then card failed when she did the manual number entry. Told her card was preauthorized and asked if she had made an error in number key in. She retried and this time cc worked. Here fishy, fishy, fishy - someone playing AML or fraud hero? Already have a second CVS in my territory that went cash only on management prerogative. Did anyone get the memo? May pay to get chip version of cc as CVS nonchip cc issues are turning out to not be bank, transaction system or card reader related but rather manager or clerk allergies.:cool:

On another note, my Simon is nonetoohappy about loosing several 100k in GC sales since November over the USPSMO POS change. The finger definitely points to USPS rather than Meta for the change, but has anyone seen the memo? And what is unique about the few USPS locations where Meta works. Suspect they are contract, but all contracts I have checked are cash only.

Manual entry will NOT work for buying pre-paid GC. I've tried this 2 months ago when some bad stripes on 5B GC didn't work. THe register is programmed to not allow this method.

cdog999 Feb 25, 2017 7:51 am

At CVS today I bought 4 OVs. First 3 were activated and last one paused and then on the receipt it printed as "Accepted"? Anyone ever have this happen before? Should I just give it some time to activate?

Zgirl Feb 25, 2017 7:56 am


Originally Posted by cdog999 (Post 27956413)
At CVS today I bought 4 OVs. First 3 were activated and last one paused and then on the receipt it printed as "Accepted"? Anyone ever have this happen before? Should I just give it some time to activate?

The accepted one was not activated. Call the number on the back of the GC. You'll have to send the copy of your receipt, your DL and pic of the GC. It takes about a week to have the card fixed.

cdog999 Feb 25, 2017 10:53 am


Originally Posted by Zgirl (Post 27956425)
The accepted one was not activated. Call the number on the back of the GC. You'll have to send the copy of your receipt, your DL and pic of the GC. It takes about a week to have the card fixed.

Thanks, but it looks like it got resolved. Active with a $500 balance when I called in.

wetsand Feb 25, 2017 12:16 pm

Same thing happened to me a couple months ago. Called in, said 500 on card. Tried again using card to purchase MO but no go. Called again said 500 on card. Contacted cust service and supplied info as stated by Zgirl. A little more than a week later I received a card printed with my name on it.

calwatch Apr 7, 2017 9:26 pm

While idly chatting with the manager at CVS while buying OV to pay taxes, for the Citi Dividend Q2 period, she mentioned that apparently in the past few days three people have been trying to be scammed with paying taxes over the phone with OV, with people calling alleged from the IRS asking for payment with OVs. CVS still works as a good location to max out those Freedom and Dividend categories, but not for much else. Also out of the four CVSs I've been to in the past few days, there have been no PPMC available.

lumangoy Apr 12, 2017 5:55 am

My goto CVS warned me that he thought he saw an internal email possibly about a change or reduction in buying VGCs.

Has anyone heard anything?

I asked to check and get more details.

seattlewhite Apr 13, 2017 10:42 am

I am new to this but tried 3 seperate CVS in the SLC, Utah area with no luck. Brought up the Vanilla VGC by bancorp to the desk and all 3 said it wouldn't be a probably paying with a credit card. Scanned my ID, asked how much I wanted on the cards, told them $500 and then tried to run the order but it wouldn't work. They told me on their screen that cash was required for these. They tried to override it with no luck. Called the manager over at each place and they told me they couldn't override it. Just my experience.


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