Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
#7876
Join Date: Feb 2015
Posts: 910
Not so fast, Congress just passed the "MS antioxidant" bill today regulating this. Among other things, MS assets over $9,999.97 have to be accounted for separate based on the gift card brands (Visa, Amex, M/C). Also, you can't package and sell them. To quote the bill, "Our markets have no stomach for such toxicity!"
#7877
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,674
#7878
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
#7880
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
I usually load at Targets in South Florida, where they could care less if it is a GC or a DC, but today I loaded 2 $500 VGC in the Metroplex and the CS told me: "you are aware that we DO NOT take CC anymore !!!"
Well, I guess she did not want to see what type of plastic I was going to use, as long as I was not using a CC. I think there are still plenty of people trying to load RB with CC in Texas. My VGC had the sticker still attached to the card and she did not bother. She saw me taking care of the PIN and that was all she wanted to see, so she ask me if I needed to load more, so I end up doing 2 instead of one. She said that as long as there is a PIN, I can load as many times and as much as her Terminal allows me.
I thank her and left. Still have a little more MS to do for the month with K's coupon and the OBC, so will head back tomorrow after work to finish.
Well, I guess she did not want to see what type of plastic I was going to use, as long as I was not using a CC. I think there are still plenty of people trying to load RB with CC in Texas. My VGC had the sticker still attached to the card and she did not bother. She saw me taking care of the PIN and that was all she wanted to see, so she ask me if I needed to load more, so I end up doing 2 instead of one. She said that as long as there is a PIN, I can load as many times and as much as her Terminal allows me.
I thank her and left. Still have a little more MS to do for the month with K's coupon and the OBC, so will head back tomorrow after work to finish.
#7881
Join Date: May 2015
Posts: 284
Only if you're the paranoid type, brah
"Contrails are clouds formed when water vapor condenses and freezes around small particles (aerosols) that exist in aircraft exhaust. Some of that water vapor comes from the air around the plane; and, some is added by the exhaust of the aircraft. The exhaust of an aircraft contains both gas (vapor) and solid particles." - science-edu.larc.nasa.gov/contrail-edu/science.php
"Contrails are clouds formed when water vapor condenses and freezes around small particles (aerosols) that exist in aircraft exhaust. Some of that water vapor comes from the air around the plane; and, some is added by the exhaust of the aircraft. The exhaust of an aircraft contains both gas (vapor) and solid particles." - science-edu.larc.nasa.gov/contrail-edu/science.php
#7882
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
( with one N ) Varoufakis , the Greek Minister of economics.
Only low net worth clients , may apply.
#7883
Join Date: Jul 2014
Posts: 69
Target in MA. The lady at customer service remembered me when I tried to load with CC with no luck a week ago. At that time I was unaware. Anyway, she told me she called the corporate to find out why I could use CC no more. They told her "Only debit cards and GIFT CARDS are accepted." The point is they know and allow officially the use of GC...For now
#7884
Join Date: Jan 2014
Posts: 148
well, something disturbing happened to me yesterday - doing my regular load runs with MCGC (i now have to do these at the front desk, registers are not allowed) all of a sudden the red card wouldn't load.
they kept telling me to swipe my redcard first at the terminal, instead of at their register like always. apparently yesterday they got upgraded SW technology to account for Chip&Pin rollout and it broke all their machines. they did "keep" one machine in old configuration and the lady that remembered me from before processed my transaction on there, but she couldn't tell me whether it was a temporary glitch with new machines.
my fear is that target is slowly killing off the redcard through these unsupported SW upgrades. considering most stores don't even sell the redcard i can see it just quietly fizzling away like it never happened.
they kept telling me to swipe my redcard first at the terminal, instead of at their register like always. apparently yesterday they got upgraded SW technology to account for Chip&Pin rollout and it broke all their machines. they did "keep" one machine in old configuration and the lady that remembered me from before processed my transaction on there, but she couldn't tell me whether it was a temporary glitch with new machines.
my fear is that target is slowly killing off the redcard through these unsupported SW upgrades. considering most stores don't even sell the redcard i can see it just quietly fizzling away like it never happened.
#7885
Join Date: Jun 2013
Location: BOS
Programs: UA Platnium, TK Elite Plus
Posts: 134
Target in MA. The lady at customer service remembered me when I tried to load with CC with no luck a week ago. At that time I was unaware. Anyway, she told me she called the corporate to find out why I could use CC no more. They told her "Only debit cards and GIFT CARDS are accepted." The point is they know and allow officially the use of GC...For now
#7886
Join Date: May 2015
Posts: 284
well, something disturbing happened to me yesterday - doing my regular load runs with MCGC (i now have to do these at the front desk, registers are not allowed) all of a sudden the red card wouldn't load.
they kept telling me to swipe my redcard first at the terminal, instead of at their register like always. apparently yesterday they got upgraded SW technology to account for Chip&Pin rollout and it broke all their machines. they did "keep" one machine in old configuration and the lady that remembered me from before processed my transaction on there, but she couldn't tell me whether it was a temporary glitch with new machines.
my fear is that target is slowly killing off the redcard through these unsupported SW upgrades. considering most stores don't even sell the redcard i can see it just quietly fizzling away like it never happened.
they kept telling me to swipe my redcard first at the terminal, instead of at their register like always. apparently yesterday they got upgraded SW technology to account for Chip&Pin rollout and it broke all their machines. they did "keep" one machine in old configuration and the lady that remembered me from before processed my transaction on there, but she couldn't tell me whether it was a temporary glitch with new machines.
my fear is that target is slowly killing off the redcard through these unsupported SW upgrades. considering most stores don't even sell the redcard i can see it just quietly fizzling away like it never happened.
Where approx. are you located?
#7888
Join Date: May 2015
Posts: 284
MN
i believe with this news this is going to become the norm and Redbird will just die...as i don't see them scramming to support it and if anything the roll-out of chip&pin is top priority and will hit every store
i believe with this news this is going to become the norm and Redbird will just die...as i don't see them scramming to support it and if anything the roll-out of chip&pin is top priority and will hit every store
I tend to agree. Hopefully the new tech just takes a while to reach CA.