Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Mar 22, 2015, 11:01 am
#4186
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
Chain store ?, if so where ?
Thanks
Mar 22, 2015, 12:01 pm
#4187
Join Date: Oct 2014
Location: Salt Lake City, UT
Programs: AAdvantage Platinum, DL Diamond 1MM, Hyatt Platinum, SPG Gold, Hilton Diamond, AMEX 2015 Centurion
Posts: 323
All over the place! Anywhere that accepts cc for VGC will accept AGC (with the exception of a cashier here or there that refuses to accept a "gift card" to buy another gift card. I always buy the personalized AGCs so I can match with my ID if I ever get asked and hardly ever have problems buying at CV$, WG, WM, RA and Kr0ger Grocery stores. My advice would be to venture out and see whats available in your area...i'm sure you will have no problem at all.
Mar 22, 2015, 12:30 pm
#4188
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
If that's not clear enough, let me know, and I'll add some circles and arrows.
Mar 22, 2015, 1:01 pm
#4189
Join Date: Jan 2015
Location: Kansas City, MO
Posts: 71
I loaded money 3 times this week, twice at the same Target. I live in a small town so the Target hadn't hadn't seen it. Last thursday, the CSR swiped it with his "friend" watching, and I told him $1000 with Chase MilleagePlusEx, success, everything worked and I left.
Yesterday, at a busier target near KC metro area, very friendly Cus.Ser.Rep, had never heard of RB, swiped the card and I tried with Citi AA, declined $995 transaction, called and fixed. Went to local Target after that and did it again with Chase, worked fine but the "friend" was there this time and he did it. Asked some girl by him what to do and she immediately said match name first with CC and RB and Photo ID. She was not a manager and seemed just as uninformed too. Guess I'll have to get add authorized user for each of my CCs for my wife so she can load her Redcard herself, because I don't wanna make a bad impression at my only local store...
Just thought I'd add my data point.
Yesterday, at a busier target near KC metro area, very friendly Cus.Ser.Rep, had never heard of RB, swiped the card and I tried with Citi AA, declined $995 transaction, called and fixed. Went to local Target after that and did it again with Chase, worked fine but the "friend" was there this time and he did it. Asked some girl by him what to do and she immediately said match name first with CC and RB and Photo ID. She was not a manager and seemed just as uninformed too. Guess I'll have to get add authorized user for each of my CCs for my wife so she can load her Redcard herself, because I don't wanna make a bad impression at my only local store...
Just thought I'd add my data point.
Mar 22, 2015, 1:23 pm
#4190
Join Date: Aug 2014
Posts: 3,723
Being the idiot that I am, during permanent card activation I entered the 3 digits on the back of the card as the security code, instead of the 3 digits that came with the mailer.
However, the card appears to have activated anyway. Am I going to have problems using the card? Off to test loading at a Target, but would be helpful to know in advance. Thx!
However, the card appears to have activated anyway. Am I going to have problems using the card? Off to test loading at a Target, but would be helpful to know in advance. Thx!
Mar 22, 2015, 2:23 pm
#4191
Join Date: Oct 2010
Location: BOS
Posts: 814
I loaded money 3 times this week, twice at the same Target. I live in a small town so the Target hadn't hadn't seen it. Last thursday, the CSR swiped it with his "friend" watching, and I told him $1000 with Chase MilleagePlusEx, success, everything worked and I left.
Yesterday, at a busier target near KC metro area, very friendly Cus.Ser.Rep, had never heard of RB, swiped the card and I tried with Citi AA, declined $995 transaction, called and fixed. Went to local Target after that and did it again with Chase, worked fine but the "friend" was there this time and he did it. Asked some girl by him what to do and she immediately said match name first with CC and RB and Photo ID. She was not a manager and seemed just as uninformed too. Guess I'll have to get add authorized user for each of my CCs for my wife so she can load her Redcard herself, because I don't wanna make a bad impression at my only local store...
Just thought I'd add my data point.
Yesterday, at a busier target near KC metro area, very friendly Cus.Ser.Rep, had never heard of RB, swiped the card and I tried with Citi AA, declined $995 transaction, called and fixed. Went to local Target after that and did it again with Chase, worked fine but the "friend" was there this time and he did it. Asked some girl by him what to do and she immediately said match name first with CC and RB and Photo ID. She was not a manager and seemed just as uninformed too. Guess I'll have to get add authorized user for each of my CCs for my wife so she can load her Redcard herself, because I don't wanna make a bad impression at my only local store...
Just thought I'd add my data point.
Mar 22, 2015, 3:05 pm
#4192
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
Call that number, input the last 4 numbers on the card you are going to use, and your billing zip code. Hit star for the main menu, then option #5, which says "to notify us of upcoming travel or spending". Next option 2 for upcoming spend, last 4 digits on the back of your cc. Then the first 3 letters of your security answer. Then option 2 for upcoming purchases, and 1 for next 30 days. Then amount you expect to spend.
If that's not clear enough, let me know, and I'll add some circles and arrows.
If that's not clear enough, let me know, and I'll add some circles and arrows.
Mar 22, 2015, 5:06 pm
#4193
Join Date: Jun 2014
Location: Chicagoland
Posts: 29
The text alerts are great. If I haven't used a card for a while I know that I'm going to get an FA. The last time I tried to load I told the cashier that I might be getting an FA, and about ten seconds after the transaction was declined I got the text from Chase. A quick 1 for yes and I had the cashier run the card again and it went through without a problem. After that I generally don't get FAs at Target, regardless of the amount.
Mar 22, 2015, 6:15 pm
#4194
Used to be 'cfras701'
Join Date: May 2007
Location: Grand Rapids, Michigan
Posts: 26
Being the idiot that I am, during permanent card activation I entered the 3 digits on the back of the card as the security code, instead of the 3 digits that came with the mailer.
However, the card appears to have activated anyway. Am I going to have problems using the card? Off to test loading at a Target, but would be helpful to know in advance. Thx!
However, the card appears to have activated anyway. Am I going to have problems using the card? Off to test loading at a Target, but would be helpful to know in advance. Thx!
Thanks
Mar 22, 2015, 6:30 pm
#4195
Join Date: Aug 2014
Posts: 3,723
As long as it says "activation complete" in your account, you should be good to go.
Mar 22, 2015, 9:12 pm
#4196
Join Date: Aug 2011
Posts: 7
Houston, TX reporting in.
Did 3 successful loads on different days for 500, 1000 and 1000. 1 time had to go to Guest Services. 2 other times at the counter - although the third time, a passing by manager said this should be done as GS but since the rep had started, he was allowed to continue.
More loading for next week. So far so good!
Did 3 successful loads on different days for 500, 1000 and 1000. 1 time had to go to Guest Services. 2 other times at the counter - although the third time, a passing by manager said this should be done as GS but since the rep had started, he was allowed to continue.
More loading for next week. So far so good!
Mar 22, 2015, 9:57 pm
#4197
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
No, not at all. Both terms are ambiguous, and individuals differ in how they perceive them. Also, context influences how the terms are perceived. If I said today, "This summer I'm going to Asia, but next summer I'm going to Europe, the meaning is clearly 2015 -- Asia, 2016 -- Europe, but if I simply said, "Next summer I'm going to Asia", it could mean 2015 or 2016, based on your own perceptions of the nearness of summer 2015 and the usage of "next". To me it would mean 2015 until summer was close. To others -- like you -- it would mean 2016.
The English language is quite slippery. Just ask any foreigner learning it.
The English language is quite slippery. Just ask any foreigner learning it.
While we are at it, may also add that - Yes, it is quite confusing for persons who are from the British English world to understand the American English expression (and many pronunciation as well.) A friend got very upset when he was told by his colleagues that "refuse" only means "to refuse" and not what he meant - garbage, and pronounced it with the accent at the first syllable... Oh, in general Americans dont use colleagues but "co-workers"... Must say the English language has been dumbed down a lot here, so as the math...
And $150 dinner for 2 in Hong Kong is just upper mid-range price, nothing in the luxury when it comes to the foods themselves. One could have paid 3 times more in a so-so setting... for say, a really good fish, Chinese style.
Mar 22, 2015, 10:14 pm
#4198
Join Date: Aug 2013
Location: New Jersey
Programs: IHG Platinum Ambassador, United Gold
Posts: 43
Is Loading RB same as AFT for CS Rep?
I live in NJ and am traveling to IN for business. I've located a Target near the IND airport that has RB. I load AFT all the time at the CS counter. From the CS reps perspective, is loading RB w/ credit card the same as loading AFT w/credit card?
Any info would be appreciated.
Thanks
Any info would be appreciated.
Thanks
Mar 23, 2015, 12:58 am
#4199
Join Date: Jul 2011
Posts: 218
I live in NJ and am traveling to IN for business. I've located a Target near the IND airport that has RB. I load AFT all the time at the CS counter. From the CS reps perspective, is loading RB w/ credit card the same as loading AFT w/credit card?
Any info would be appreciated.
Thanks
Any info would be appreciated.
Thanks
Mar 23, 2015, 5:04 am
#4200
Join Date: Jul 2014
Posts: 48
I live in NJ and am traveling to IN for business. I've located a Target near the IND airport that has RB. I load AFT all the time at the CS counter. From the CS reps perspective, is loading RB w/ credit card the same as loading AFT w/credit card?
Any info would be appreciated.
Thanks
Any info would be appreciated.
Thanks