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What do I tell the H&R Block folks to allow them to give me an emerald prepaid card?

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Old Jan 30, 2014, 2:35 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Middle_Seat
From the Cardholder Agreement
- Maximum cash load each day: $999.99 (2x$500 VRs work). Limit resets at 1:00AM EST.
- Maximum loads per day: 4
- Maximum loads per month: 10
- Maximum ATM withdrawals per day: $3000
- Maximum spending per day: $3500
- Maximum monthly load limit: $5000 with VRs. Rolling 30 day period.

Cost of Service
- Initial Purchase fee: FREE
- Monthly Charge: FREE (if U use once every 90 days)

Add Money
- Direct Deposit: FREE
- Cash Reload at Retail Location: Varies by location, up to $4.95
- From Bank Account: FREE
- Check to Card via mobile app. 2% fee for printed payroll checks or government checks. 4% fee for any other check.

Get Cash
- Cash Back at Store: FREE
- From ATM: Allpoint ATMs, $2.50, Non Allpoint ATMs, $2.50
- Over the Counter Withdrawal: $25
- Request Check or One Time ACH: FREE

Spend Money
- Signature: FREE
- PIN: FREE
- Online bill pay: $0.95 per billpay. (Max Bill Pay $2500)

Information
- Automated IVR Access, Live Agent, Online Customer Service, Mobile Text Updates, Emerald Mobile Banking App, Online Statement, Paper statement upon request: FREE
- ATM Balance Inquiry: $1
- ATM Decline: $1
- Monthly Inactivity (after 2 months) $4.95 (Increased Jan. 2015, previously was $2.50 after 3 months.)
- Replacement Card: FREE, if expedited $35.

The card also has a reward feature in the form of cash back offers for certain purchase at certain stores - like AmEx Offers.

You will receive a temporary card right after your are done with your application. You can starting loading that card and use it normally. When the personalized card (if you opt in for it) comes, which will take 2-3 weeks, the card number may be changed and you need to activate the new card again (note that by activating the personalized card, the temporary card will be deactivated automatically). However, the load limit does not reset when you change from the temporary card to the personalized card.

Loads at CVS are hard-coded cash only, and have a $4.95 fee.
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What do I tell the H&R Block folks to allow them to give me an emerald prepaid card?

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Old Jan 29, 2014, 6:30 am
  #46  
 
Join Date: Aug 2011
Location: SJC
Programs: DL DM
Posts: 130
Originally Posted by ghygy5675
Are there any load limits for this?
$999.99/day, $5k per rolling 30 days.
dyst0pia is offline  
Old Jan 29, 2014, 7:57 am
  #47  
 
Join Date: Jul 2004
Location: White Plains, NY
Posts: 114
Originally Posted by hitman1420
I've never heard of this being possible with cards that are not BB. Is this a thing?

I feel like WM employees would have no idea how to handle this... Or am I wrong?
I think it should be possible to load it in Walmart since this card supposedly supports Rapid Reload. But I read there's generally a 3.74 fee for Rapid Reload. Maybe Gobank and Bluebird are the only exceptions.
djca is offline  
Old Jan 29, 2014, 12:43 pm
  #48  
 
Join Date: Jun 2011
Location: NYC
Programs: Delta Platinum, Air Berlin Gold, Hilton Diamond, Hyatt Platinum, SPG Platinum
Posts: 53
Just an FYI, I can confirm that you can load two $500 VRs onto the card in a single day, so the limit isn't precisely $999.99, it's $1,000, at least for VRs. I don't think anyone has to go out and start getting $499.99 on their prepaid load cards...

Originally Posted by dyst0pia
$999.99/day, $5k per rolling 30 days.
pointsaddict3326 is offline  
Old Jan 29, 2014, 1:22 pm
  #49  
 
Join Date: Feb 2012
Posts: 39
Originally Posted by pointsaddict3326
Just an FYI, I can confirm that you can load two $500 VRs onto the card in a single day, so the limit isn't precisely $999.99, it's $1,000, at least for VRs. I don't think anyone has to go out and start getting $499.99 on their prepaid load cards...
+1
MkMooney is offline  
Old Jan 30, 2014, 3:28 am
  #50  
 
Join Date: Aug 2011
Location: SJC
Programs: DL DM
Posts: 130
Originally Posted by pointsaddict3326
Just an FYI, I can confirm that you can load two $500 VRs onto the card in a single day, so the limit isn't precisely $999.99, it's $1,000, at least for VRs. I don't think anyone has to go out and start getting $499.99 on their prepaid load cards...
Ok, you're right; that's my bad. VRs can apparently go up to the full $1000. If you're using MP, at least in my experience, you'll have to drop the cent. Unless this changed very recently.
dyst0pia is offline  
Old Jan 30, 2014, 5:32 am
  #51  
 
Join Date: Jan 2014
Location: SEA
Posts: 94
I was told by a rep it's limited to 10 loads per calendar month, up to $9500 per month. The $9500 limit was interesting. It jives with $950 RE packs, which don't work with this card.
AnInfrequentFlyer is offline  
Old Jan 30, 2014, 6:37 am
  #52  
 
Join Date: Aug 2011
Programs: many
Posts: 1,437
Originally Posted by dyst0pia
$999.99/day, $5k per rolling 30 days.
Where is this information from?


Originally Posted by AnInfrequentFlyer
I was told by a rep it's limited to 10 loads per calendar month, up to $9500 per month. The $9500 limit was interesting. It jives with $950 RE packs, which don't work with this card.
Likely ask another rep and you will be told a different answer. I'd like to see any reports of someone who goes over $5k
pcharles is offline  
Old Jan 30, 2014, 6:45 am
  #53  
 
Join Date: Aug 2011
Location: SJC
Programs: DL DM
Posts: 130
Originally Posted by pcharles
Where is this information from?
Experience. Again, unless this has changed recently. And given AnInfrequentFlyer's information, I may have misstated; all my loads have been just under $500, so it very well could be 10 loads, not $5000.
dyst0pia is offline  
Old Jan 30, 2014, 7:53 am
  #54  
 
Join Date: Feb 2013
Posts: 801
To the OP, have you tried these classic lines: "Do you know who I am?" or "You can't do this to me, I'm an AMERICAN!". 65% of the time, they work every time.
WhateverDude is offline  
Old Jan 30, 2014, 12:24 pm
  #55  
 
Join Date: Jun 2011
Location: NYC
Programs: Delta Platinum, Air Berlin Gold, Hilton Diamond, Hyatt Platinum, SPG Platinum
Posts: 53
I believe the actual load amount is 10 loads per month, which means that depending on what card you use to reload, such as a reloadit vs. a VR, that can change the maximum $ amount you can load. However, I have no access to reloadit cards, only VRs, so someone else is going to have to report back to confirm this.
pointsaddict3326 is offline  
Old Jan 30, 2014, 12:51 pm
  #56  
 
Join Date: Sep 2008
Posts: 72
Willing to send someone some type of compensation via Paypal to create detailed instructions on how the tax preparer should do this. If you got one for yourself, go with your wife and take screenshots with cell, sanitize, and provide a quick write up.

Let me know how much you would charge.

The 3 H&R Blocks I've tried keep deferring to district manager. Can't even get them to try, since I've never been a pre-existing customer.
scottybweyy is offline  
Old Jan 30, 2014, 1:26 pm
  #57  
Original Poster
 
Join Date: Nov 2012
Posts: 657
Originally Posted by scottybweyy
Willing to send someone some type of compensation via Paypal to create detailed instructions on how the tax preparer should do this. If you got one for yourself, go with your wife and take screenshots with cell, sanitize, and provide a quick write up.

Let me know how much you would charge.

The 3 H&R Blocks I've tried keep deferring to district manager. Can't even get them to try, since I've never been a pre-existing customer.

walked in told the guy I wanted an emerald prepaid, told him I tryed over the phone but was told I had to come into a branch. He told me to fill out a form. I waited then someone came out and immediately started asking me questions about my taxes...I just went with it, answered her questions. Then later asked about the emerald, and pointed to the pic of it on her wall, she talked more about how it was for my refund. I told her I claim 3 dependents but dont have any, so I dont get a refund, but i would like the card. She said sure and walked me through the app.

I actually have an appt next week to talk more about my taxes. I am going to have to call and cancel.
drdrew450 is offline  
Old Jan 30, 2014, 2:16 pm
  #58  
 
Join Date: Nov 2013
Posts: 457
Deleted.

Last edited by MsArbi; Oct 29, 2014 at 11:27 pm
MsArbi is offline  
Old Jan 30, 2014, 3:08 pm
  #59  
 
Join Date: Oct 2013
Posts: 1,322
With all due respect:

This card seems more trouble than its worth. Pass.
tuphat is offline  
Old Jan 30, 2014, 4:38 pm
  #60  
 
Join Date: Dec 2013
Location: Midwest
Programs: DL DM
Posts: 401
Originally Posted by scottybweyy
Willing to send someone some type of compensation via Paypal to create detailed instructions on how the tax preparer should do this. If you got one for yourself, go with your wife and take screenshots with cell, sanitize, and provide a quick write up.

Let me know how much you would charge.

The 3 H&R Blocks I've tried keep deferring to district manager. Can't even get them to try, since I've never been a pre-existing customer.
Okay, I called two places. First told me no way. Second put me through to someone who could help, and told me to come in whenever and tell whoever was working the front desk that "XXXX" said it could be done.

I went in after work, and the method is very simple:
1. Employee does to "Emerald Perks" Icon on their desktop. NOT the tax software, it cannot be found in there.
2. Its all very simple, directs the employee through step by step.
3. You are not "friends and family" or it will mess up.
4. ID address must match or else bring in mail proving correct address (utility bill, etc)

They did say that the promotion period to get a card without taxes ends 1/31, but who knows.

I will say, it might be better not to make an appt. I think they are tracked based on appointments/sales/etc. They told the front desk to not put me in their scheduling system.


All of this is YMMV of course, but I was in and out in 5 minutes. Very painless and super friendly.
thepaul500 is offline  


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