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Problem loading Bluebird with Vanilla Visa GC

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Old Nov 15, 2013, 2:29 pm
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Last edit by: ChrisFlyer66
As of 6/19/2014, Walmart does not accept debit transactions above $49.99 from cards issued by Bancorp, namely Vanilla Visas (OV, VGC, etc.). Attempts result in "Alternate Tender Required," "Debit Not Available," and/or some other error message, at both registers and the Money Center Express (MCE, kiosk, Kate, ATM).

There is no workaround.
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Problem loading Bluebird with Vanilla Visa GC

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Old Jun 1, 2014, 5:30 pm
  #481  
 
Join Date: Feb 2007
Posts: 647
Originally Posted by bits0w
No issues today other than than the manager override needed before I could load my last $500. Used OV exp. 6/22.
Yea read the wiki - it says not to do $2k
kingrat is offline  
Old Jun 1, 2014, 6:40 pm
  #482  
 
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
Y'all were right, I'm sorry. Kate's working fine. I just had one bad card out of 6 this morning, and I happened to use that one first.
Preacher7 is offline  
Old Jun 2, 2014, 4:48 pm
  #483  
 
Join Date: Apr 2014
Posts: 51
Originally Posted by rgmonkey
Even if they didn't know it was a gift card, the one Walmart didn't allow more than 1 card to load onto BB. I had a stack of 8 - $200 MC GC's in my pocket. I wasn't about to load one card a day as I need the money in my BB this weekend to pay my rent. So when I did the usual, "I would like to load $600." They asked if was multiple cards and I said yes. Then they refused to run it and the manager got involved and said that policy was being sent from corporate. Uh-oh.
I have similar situation like u , but what i do ?

I have plenty 200 Visa GGs

1.I went to the first cashier , let her to load 200gc
2.Then I went to the money center to load another one
3.Final round, go another side of walmart to find another cashier to do it again.

I will take one drink or some small things to make a purchase with my Paypal debit card to get 100 dollar cash-back. So I got 200 dollar cash and load 600 gift card in on trip. If I really need money, I will go to another Walmart to load 400 dollar.
shawnchan is offline  
Old Jun 2, 2014, 5:28 pm
  #484  
 
Join Date: Mar 2005
Location: ATL
Programs: AA, AGR, DL, MR, WoH, UA
Posts: 951
Originally Posted by shawnchan
I have similar situation like u , but what i do ?
I feel like you can afford to float what you're MSing. rgmonkey obviously can't, and shouldn't be doing that.

When there's no pressure to turn over the cards, it's a lot easier to get it done in a relaxed fashion, even when Walmart folks are being jerks.
sechs is offline  
Old Jun 2, 2014, 5:49 pm
  #485  
 
Join Date: May 2014
Location: Charleston, SC
Programs: SPG/Marriot Gold, Hilton Gold
Posts: 412
Kiosks are still working as of today. No issues loading a metabank Visa GC.
zorbachs is offline  
Old Jun 2, 2014, 5:58 pm
  #486  
 
Join Date: Jul 2013
Posts: 1,872
The first $500 went thru, tried to load 2nd $500 and it needed approval, manager came and kept staring and keep standing infront of me until i left. the other WM 15 miles away had broken atm.
Blueskyheaven is offline  
Old Jun 6, 2014, 1:11 pm
  #487  
 
Join Date: Mar 2009
Location: LAX
Posts: 3,267
Blocked at two different Wal-Mart stores (both at the Money Center cashier) yesterday and today. The cashier's terminal kept trying to process the VGC as a credit card, and they didn't really know what was going on. Worked just fine 2 weeks ago.

I was able to load 2 VGCs via Kiosk yesterday but both Walmarts' kiosks were broken today.
lobo411 is offline  
Old Jun 6, 2014, 1:17 pm
  #488  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Originally Posted by lobo411
The cashier's terminal kept trying to process the VGC as a credit card
no way !
Alcibiades is offline  
Old Jun 6, 2014, 1:35 pm
  #489  
 
Join Date: Feb 2011
Posts: 422
Originally Posted by lobo411
Blocked at two different Wal-Mart stores (both at the Money Center cashier) yesterday and today. The cashier's terminal kept trying to process the VGC as a credit card, and they didn't really know what was going on. Worked just fine 2 weeks ago.

I was able to load 2 VGCs via Kiosk yesterday but both Walmarts' kiosks were broken today.
It's a well-documented phenomenon -- see this thread:

http://www.flyertalk.com/forum/manuf...-ov-wm-18.html
andysiz is offline  
Old Jun 6, 2014, 1:47 pm
  #490  
 
Join Date: Mar 2009
Location: LAX
Posts: 3,267
Originally Posted by andysiz
It's a well-documented phenomenon -- see this thread:

http://www.flyertalk.com/forum/manuf...-ov-wm-18.html
Thanks for the info! I searched and dismissed that thread as irrelevant since I don't go the MO route. Wouldn't have found it otherwise!
lobo411 is offline  
Old Jun 6, 2014, 1:59 pm
  #491  
 
Join Date: Feb 2011
Posts: 422
Originally Posted by lobo411
Thanks for the info! I searched and dismissed that thread as irrelevant since I don't go the MO route. Wouldn't have found it otherwise!
No worries! The folks in that thread have things reduced to a science. FT can be an amazing place.
andysiz is offline  
Old Jun 6, 2014, 4:26 pm
  #492  
 
Join Date: Dec 2013
Posts: 3,507
Originally Posted by lobo411
Blocked at two different Wal-Mart stores (both at the Money Center cashier) yesterday and today. The cashier's terminal kept trying to process the VGC as a credit card, and they didn't really know what was going on. Worked just fine 2 weeks ago.

I was able to load 2 VGCs via Kiosk yesterday but both Walmarts' kiosks were broken today.
By the way, the kiosks are exempt from the workaround. That is why you were able to load your Vanilla VGCs without any workarounds. The way it processes cards is a bit different than at the MC cashier or checkout line registers. Just follow the wiki in the OV thread that someone linked you to and press the appropriate buttons after sliding your VGC and you should be fine.
ericdabbs is offline  
Old Jun 7, 2014, 7:45 pm
  #493  
 
Join Date: May 2014
Posts: 84
I tried loading my card at Kate tonight. The BB card swiped, which didn't work a few days ago, and I was able to enter my amount on the computer terminal screen.

I then swiped the debit and entered the pin and pressed the green button. That led to the pin clearing out. When I tried to enter the pin again, the same thing happened. I ended up canceling the whole transaction and going to the CS desk.

Has this happened to anyone else? Any thoughts about how to rectify it?

Thanks.
Nolala is offline  
Old Jun 8, 2014, 4:58 pm
  #494  
 
Join Date: Mar 2005
Location: ATL
Programs: AA, AGR, DL, MR, WoH, UA
Posts: 951
Originally Posted by Nolala
I tried loading my card at Kate tonight. The BB card swiped, which didn't work a few days ago, and I was able to enter my amount on the computer terminal screen.

I then swiped the debit and entered the pin and pressed the green button. That led to the pin clearing out. When I tried to enter the pin again, the same thing happened. I ended up canceling the whole transaction and going to the CS desk.

Has this happened to anyone else? Any thoughts about how to rectify it?

Thanks.
http://www.flyertalk.com/forum/manuf...ys-broken.html
sechs is offline  
Old Jun 10, 2014, 6:02 am
  #495  
 
Join Date: Jan 2014
Posts: 136
One vanilla VGC debited but not loaded to Bluebird!!

I am familiar with BB loading issues. But I recently ran into an issue when I had couple of failures loading BB. Bought one vanilla and tried to load BB with it. I have been doing the "Change payment" method for a long time now. It usually works.

Last week, it said "Debit not approved" and when I tried the second time, it said - "debit not available". The rep was impatient, so I had to stop trying again. Btw, I am within the daily and monthly limits of BB.

I went home and saw that all the balance in OV is gone! Called BB and they have no record of a failed transaction. Called OV, they said transaction went through alright, no holds, no pending, no issues.

I had to be out of town next day for 6 days, so I didn't get a chance to go to Walmart to inquire. I checked with BB and they opened a ticket. They got back to me and said, after their 'clinical diagnosis', they couldn't find anything wrong on their end.

I plan to:
- Visit the walmart and talk to the manager. But he may be furious to know abt the VGC and not debit card.
- Plan to dispute with BB.

What else can I do?
Thanks.
curiousGal is offline  


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