Poor interface for bill pay with GoBank
Jul 10, 2013 | 9:21 pm
#1
Original Poster
Join Date: Feb 2013
Posts: 170
Poor interface for bill pay with GoBank
I have 5 types of Chase cards and when I try to add more than one Chase card in GoBank bill pay , there is no way to nickname the card or view last few digits of credit card to know which of the two cards you are paying.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
Jul 10, 2013 | 9:49 pm
#2
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
This was discussed already in the main GB thread. Set up accounts in the mobile app.
I had same rulesut via browser. 1st chase account loaded for electronic payment. 2nd account needed address and too much info. I abandoned it. Mobile app recognizes that you may have multiple accounts and intuitively knows what to do. Also when you make future payments via browser all accounts will be listed for electronic payment.
Jul 10, 2013 | 10:31 pm
#3
Join Date: Sep 2007
Location: Chicago
Programs: AA, BA, CX, DL, EK, F9, GA, HA, IB, JL, KE, LH, MH, NH, OS, PG, QR, RJ, SA, TG, UA, VN, WN, ZH
Posts: 927
I have 5 types of Chase cards and when I try to add more than one Chase card in GoBank bill pay , there is no way to nickname the card or view last few digits of credit card to know which of the two cards you are paying.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
This is a different issue.
Jul 10, 2013 | 11:23 pm
#4
Join Date: Jul 2012
Location: Pac NW
Posts: 154
I have 5 types of Chase cards and when I try to add more than one Chase card in GoBank bill pay , there is no way to nickname the card or view last few digits of credit card to know which of the two cards you are paying.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
When I called customer service, they said they are improving on it in next phase whenever Beta version ends.
To overcome the issue, when I pay the bill and payment is completed and posted, I delete the card and start all over again when new payment is due.
extreme, yes, but not as extreme as deleting the card everytime.
EDIT: also, IIRC, the full card number is displayed before you confirm your payment.