Massive Devaluation? Effective 10 June

Old May 20, 17, 10:33 pm
  #1  
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Join Date: Dec 2015
Posts: 199
Massive Devaluation? Effective 10 June

Received an email today informing about the 'NEW' Enrich program launch

Refer to FAQ published on email:
https://www.malaysiaairlines.com/con...&bid=847174235

Pain points:

1. Seems like the lower fare buckets i.e. 'S' and 'N' classes will no longer be eligible for one way upgrades. Flex tickets sometimes cost more than 'Z' class tickets so this is sad news for me

2. Seems to have merged the old Zone 3-5 into Zone 3-4. The shorter distance redemptions have lost value IMO.

Let me know what else you guys think?
talfred is offline  
Old May 20, 17, 10:51 pm
  #2  
 
Join Date: Jan 2011
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No details as yet.

I believe this is going to be a massive devaluation for long haul redemption such as AUS-LHR or even North Asia. Shorter flights in economy might reduce in price / points required but I'm worried about my future award redemptions for long haul in J. Another step down the drain for Enrich after the massive devaluation a couple of years ago.
lincoln76 is offline  
Old May 20, 17, 11:32 pm
  #3  
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Any prior redemption before 10 June will be honored.

Another important thing to note is that Fuel Charges will need to be paid in Miles and Cash is no longer accepted. Essentially means more needed miles for redemptio
talfred is offline  
Old May 21, 17, 1:16 am
  #4  
 
Join Date: May 2009
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Details here.

INSANE devaluation. The 87k partner award has doubled. The partner chart is now one of the worst, if not the worst chart out there.
nichojo is offline  
Old May 21, 17, 5:41 am
  #5  
 
Join Date: Apr 2014
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also got the email.
basically this program will be worthless. the numbers are seemed even worse than AirAsia program!

at least MH still have deeply discounted fare here and there.
blueferrari is offline  
Old May 21, 17, 6:14 am
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Join Date: May 2012
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completely worthless now. burning all of em!
rooivalk is offline  
Old May 21, 17, 9:26 am
  #7  
 
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Same here, gonna use them up for a partner award for next year.
lcpteck is offline  
Old May 21, 17, 10:41 am
  #8  
 
Join Date: Sep 2015
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Originally Posted by lcpteck View Post
Same here, gonna use them up for a partner award for next year.
Partner award also devalued.
jiunsoh is offline  
Old May 21, 17, 12:01 pm
  #9  
 
Join Date: Nov 2014
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This is bad. The previous deval wasn't terrible considering Z earns 160% mileage vs 125% on most other airlines, but the new one is surely whack.

I see MH pushing Enrich to be a spare inventory filler rather than a meaningful customer retention/loyalty program. Second and third order consequences will be dire.
Enhancements is offline  
Old May 21, 17, 5:06 pm
  #10  
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Originally Posted by Enhancements View Post
This is bad. The previous deval wasn't terrible considering Z earns 160% mileage vs 125% on most other airlines, but the new one is surely whack.

I see MH pushing Enrich to be a spare inventory filler rather than a meaningful customer retention/loyalty program. Second and third order consequences will be dire.
I have to agree with you. I was a little bit gobsmacked when I saw the numbers last night.

This is a step backwards by MH.

I really do not think they have looked at the numbers carefully.

Last edited by wolf72; May 22, 17 at 1:31 am
wolf72 is offline  
Old May 21, 17, 5:56 pm
  #11  
 
Join Date: May 2012
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Originally Posted by jiunsoh View Post
Partner award also devalued.
Yeah that's why I'm booking a Partner award before June 10th but flying next year.
lcpteck is offline  
Old May 22, 17, 1:29 am
  #12  
 
Join Date: Sep 2015
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Originally Posted by lcpteck View Post
Yeah that's why I'm booking a Partner award before June 10th but flying next year.
but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?
jiunsoh is offline  
Old May 22, 17, 7:39 am
  #13  
 
Join Date: Jan 2017
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Originally Posted by jiunsoh View Post
but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?
My experience on trying to redeem Enrich on QF and QR is immediate confirmation if available and ticket issuance there and then. For EK flights, Enrich has to request and wait for EK to respond later.
Zawnet is offline  
Old May 22, 17, 4:09 pm
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Join Date: Apr 2012
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Originally Posted by jiunsoh View Post
but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?
Award seats can't be waitlisted. This isn't KrisFlyer.
SilverChris is offline  
Old May 22, 17, 5:05 pm
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Join Date: Jan 2017
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Originally Posted by SilverChris View Post
Award seats can't be waitlisted. This isn't KrisFlyer.
well, the way it works with redeeming on EK-operated flights, it is effectively waitlisting - until confirmed by EK.
Zawnet is offline  

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