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-   Malaysia Airlines | Enrich (https://www.flyertalk.com/forum/malaysia-airlines-enrich-758/)
-   -   Massive Devaluation? Effective 10 June (https://www.flyertalk.com/forum/malaysia-airlines-enrich/1843694-massive-devaluation-effective-10-june.html)

talfred May 20, 2017 10:33 pm

Massive Devaluation? Effective 10 June
 
Received an email today informing about the 'NEW' Enrich program launch

Refer to FAQ published on email:
https://www.malaysiaairlines.com/con...&bid=847174235

Pain points:

1. Seems like the lower fare buckets i.e. 'S' and 'N' classes will no longer be eligible for one way upgrades. Flex tickets sometimes cost more than 'Z' class tickets so this is sad news for me :(

2. Seems to have merged the old Zone 3-5 into Zone 3-4. The shorter distance redemptions have lost value IMO.

Let me know what else you guys think?

lincoln76 May 20, 2017 10:51 pm

No details as yet.

I believe this is going to be a massive devaluation for long haul redemption such as AUS-LHR or even North Asia. Shorter flights in economy might reduce in price / points required but I'm worried about my future award redemptions for long haul in J. Another step down the drain for Enrich after the massive devaluation a couple of years ago. :mad:

talfred May 20, 2017 11:32 pm

Any prior redemption before 10 June will be honored.

Another important thing to note is that Fuel Charges will need to be paid in Miles and Cash is no longer accepted. Essentially means more needed miles for redemptio

nichojo May 21, 2017 1:16 am

Details here.

INSANE devaluation. The 87k partner award has doubled. The partner chart is now one of the worst, if not the worst chart out there.

blueferrari May 21, 2017 5:41 am

also got the email.
basically this program will be worthless. the numbers are seemed even worse than AirAsia program!

at least MH still have deeply discounted fare here and there.

rooivalk May 21, 2017 6:14 am

completely worthless now. burning all of em!

lcpteck May 21, 2017 9:26 am

Same here, gonna use them up for a partner award for next year.

jiunsoh May 21, 2017 10:41 am


Originally Posted by lcpteck (Post 28340624)
Same here, gonna use them up for a partner award for next year.

Partner award also devalued.

Enhancements May 21, 2017 12:01 pm

This is bad. The previous deval wasn't terrible considering Z earns 160% mileage vs 125% on most other airlines, but the new one is surely whack.

I see MH pushing Enrich to be a spare inventory filler rather than a meaningful customer retention/loyalty program. Second and third order consequences will be dire.

wolf72 May 21, 2017 5:06 pm


Originally Posted by Enhancements (Post 28341092)
This is bad. The previous deval wasn't terrible considering Z earns 160% mileage vs 125% on most other airlines, but the new one is surely whack.

I see MH pushing Enrich to be a spare inventory filler rather than a meaningful customer retention/loyalty program. Second and third order consequences will be dire.

I have to agree with you. I was a little bit gobsmacked when I saw the numbers last night.

This is a step backwards by MH.

I really do not think they have looked at the numbers carefully.

lcpteck May 21, 2017 5:56 pm


Originally Posted by jiunsoh (Post 28340842)
Partner award also devalued.

Yeah that's why I'm booking a Partner award before June 10th but flying next year.

jiunsoh May 22, 2017 1:29 am


Originally Posted by lcpteck (Post 28342020)
Yeah that's why I'm booking a Partner award before June 10th but flying next year.

but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?

Zawnet May 22, 2017 7:39 am


Originally Posted by jiunsoh (Post 28343080)
but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?

My experience on trying to redeem Enrich on QF and QR is immediate confirmation if available and ticket issuance there and then. For EK flights, Enrich has to request and wait for EK to respond later.

SilverChris May 22, 2017 4:09 pm


Originally Posted by jiunsoh (Post 28343080)
but can those partner award be confirmed immediately?
i believe you still have to waitlist, am i right?

Award seats can't be waitlisted. This isn't KrisFlyer.

Zawnet May 22, 2017 5:05 pm


Originally Posted by SilverChris (Post 28346188)
Award seats can't be waitlisted. This isn't KrisFlyer.

well, the way it works with redeeming on EK-operated flights, it is effectively waitlisting - until confirmed by EK.


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