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In Search of Toto Toilets

In Search of Toto Toilets

Old Oct 31, 2023, 1:35 pm
  #91  
 
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Happy to report that The Peninsula Istanbul features Toto washlets in their rooms with a tablet as command center.



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Old Nov 5, 2023, 11:54 am
  #92  
 
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Thanks for sharing... that tablet is the most Peninsula thing I have seen all year Hopefully no software updates / outages during usage
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Old Apr 24, 2024, 9:32 am
  #93  
 
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Toto toilet smell

I have seen posts on how great these toilets are, and perhaps that is for home use. I have encountered a few - at a Four Seasons hotel in Japan and a Ritz Carlton in Montreal. Both toilets have a disgusting smell before they are even used, and I am wondering if it is how they are cleaned or self clean. I add that it is not a "bathroom" smell like urine or feces, but a stale dirty smell that pervades the area. The noise, the automatic opening, auto flush and suprises that come from operation (I pushed the "dryer" button and got a butt shower instead) are all annoying but manageable, but the smell is nauseating and makes me wonder how dirty these toilets and the water they use actually are.
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Old Apr 24, 2024, 2:27 pm
  #94  
 
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Originally Posted by debryan
I have seen posts on how great these toilets are, and perhaps that is for home use. I have encountered a few - at a Four Seasons hotel in Japan and a Ritz Carlton in Montreal. Both toilets have a disgusting smell before they are even used, and I am wondering if it is how they are cleaned or self clean. I add that it is not a "bathroom" smell like urine or feces, but a stale dirty smell that pervades the area. The noise, the automatic opening, auto flush and suprises that come from operation (I pushed the "dryer" button and got a butt shower instead) are all annoying but manageable, but the smell is nauseating and makes me wonder how dirty these toilets and the water they use actually are.
I had two Neorest 700h at home and that smell is starting to be there after 3 years. I believe it comes from the odor filter (ironically) which is not replaceable. I recently sold my condo so it doesn't bother me anymore but it is really an issue. The ones at the Ritz Montreal which are 12 years old really have a strong smell which is very unfortunate.

I have decided to try a cheaper brand for the 3 toilets in my new house, Ecoway, and I am very happy with them even if they are 8x cheaper than the Toto and no smell at all so far (after 1 year)
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Old Apr 24, 2024, 8:09 pm
  #95  
 
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Originally Posted by debryan
I have seen posts on how great these toilets are, and perhaps that is for home use. I have encountered a few - at a Four Seasons hotel in Japan and a Ritz Carlton in Montreal. Both toilets have a disgusting smell before they are even used, and I am wondering if it is how they are cleaned or self clean. I add that it is not a "bathroom" smell like urine or feces, but a stale dirty smell that pervades the area. The noise, the automatic opening, auto flush and suprises that come from operation (I pushed the "dryer" button and got a butt shower instead) are all annoying but manageable, but the smell is nauseating and makes me wonder how dirty these toilets and the water they use actually are.
Originally Posted by mbutler
I had two Neorest 700h at home and that smell is starting to be there after 3 years. I believe it comes from the odor filter (ironically) which is not replaceable. I recently sold my condo so it doesn't bother me anymore but it is really an issue. The ones at the Ritz Montreal which are 12 years old really have a strong smell which is very unfortunate.

I have decided to try a cheaper brand for the 3 toilets in my new house, Ecoway, and I am very happy with them even if they are 8x cheaper than the Toto and no smell at all so far (after 1 year)
Smell is a problem for long term Neorests, and "oil" leak as well. It's not actually oil but some sort of black substance that leaks out from the control unit. Personally I now go for a high end Washlet+ , which is just the cover sold by Toto. Only feature it lacks is the auto-flush which is no big deal since I prefer concealed / wall mounted cisterns in any case.

With Washlet+ , it's 5x cheaper and can be easily detached for an easy clean. Recently saw them in the public toilets at Changi T4, however didn't managed to take a picture.
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Old Apr 24, 2024, 9:55 pm
  #96  
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To add another data point, I've had two Toto Neorest Washlet self-flushing toilets with a "Hybrid Ecology System" (marketing speak no doubt) in our house in Japan since 2008 and they have never needed to be serviced nor have they ever emitted the foul odor mentioned above.
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Old Apr 24, 2024, 10:24 pm
  #97  
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Originally Posted by Nagasaki Joe
To add another data point, I've had two Toto Neorest Washlet self-flushing toilets with a "Hybrid Ecology System" (marketing speak no doubt) in our house in Japan since 2008 and they have never needed to be serviced nor have they ever emitted the foul odor mentioned above.
Ditto. We've had two Toto washlet toilets in our Japan home since 2009, and only recently replaced them with a new Toto model. We've never had any mechanical problems with either of them, nor have we experienced any odor problems whatsoever.

Furthermore, I've yet to come across Totos in hotels/ryokans that have emitted strange odor. Moldy smell from shower/vanity area/carpet, yes. Toilets, no.
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Old Apr 24, 2024, 11:08 pm
  #98  
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Originally Posted by KI-NRT
Ditto. We've had two Toto washlet toilets in our Japan home since 2009, and only recently replaced them with a new Toto model. We've never had any mechanical problems with either of them, nor have we experienced any odor problems whatsoever.

Furthermore, I've yet to come across Totos in hotels/ryokans that have emitted strange odor. Moldy smell from shower/vanity area/carpet, yes. Toilets, no.
I have one of the first Neorests and its worked perfectly since day 1. Same with an older Panasonic covertop one as well.
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Old Apr 26, 2024, 7:31 pm
  #99  
 
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Talking Toto Neorest Smell Issues?

Originally Posted by Aventine
I have one of the first Neorests and its worked perfectly since day 1. Same with an older Panasonic covertop one as well.
We have two Toto 700's in the guest house, and one of them smelled nasty from the get-go, that made me want to completely avoid using that toilet - and NEVER use the bidet feature. Eeuuuww!
We did somehow manage to get a new filter, after much harrassment of both the Toto rep., and the local plumbing supply house who FINALLY was able to locate and order a new filter, pre-covid.

In the main house we have Toto Neorest NX2 for the last 3 years in the bathrooms, and none of them have a smell problem at all.
I have to admit, when we go on vacation, it always baffles me now in the bathrooms that the lid doesn't open by itself, the seat isn't heated, and the toilets don't flush by themselves. Except the Peninsula Hotel in Beverly Hills had a Toto lid lifting/heated seat/automatic flush in one of their suites last month - heaven
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Old Apr 26, 2024, 9:06 pm
  #100  
 
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Originally Posted by Aventine
I have one of the first Neorests and its worked perfectly since day 1. Same with an older Panasonic covertop one as well.
Hmmm. I have two Neorest RH, and no problems whatsoever. And the smell got better, not worse.
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