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Tokyo luxury hotels (newer consolidated thread)

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Old Jan 21, 2019, 9:52 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RichardInSF
Reviews of Tokyo hotels to be found in dedicated threads (If you review another Tokyo luxury hotel, put it in a thread and add a link here, thanks!)

Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479

Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
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Tokyo luxury hotels (newer consolidated thread)

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Old Mar 29, 2024, 3:55 am
  #1081  
 
Join Date: Jul 2004
Posts: 2,548
FS Otemachi design is a combination of underwhelming, ugly, tacky, and boring. There, I said it.


Originally Posted by MattEvan
FS Otemachi is super medicore. And the decor, nauseating imo--super boring, yet tacky too. Some great views though, if your ears aren't bleeding from the cheesy lobby house music soundtrack.

If you don't mind the previous gen decor and lack of cutting-edge tech, FS Marunouchi is really excellent. A lot of that comes from the fact it's so small, with only 57 keys in total. Service has always been excellent.
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Old Mar 29, 2024, 5:13 am
  #1082  
 
Join Date: Sep 2009
Location: Europe
Posts: 2,602
Originally Posted by broadwayboy
FS Otemachi design is a combination of underwhelming, ugly, tacky, and boring. There, I said it.
So interesting my earlier comments on Otemachi reflect this as well. Especially the digital prints behind the beds are just bizarre. FS Bangkok (another Denniston project) has recently "renovated", they added wallpapers to the rooms as due to cost cuts they had bare walls before. Yes, really.

Gathy (who is a very pragmatic designer) designed the spaces in a way they can easily be updated after some years. The open, clean layout helps in that. But the current design is indeed boring. Bare, white walls galore... JANU is miles ahead. The headboards of the beds at Otemachi are higher than the recessed wall behind it and I have no idea why anyone would design something like that in a brand new hotel. It creates a small gap, which is a housekeeping nightmare.

I hope FS corporate design learns something from this and avoids these mistakes for the design of FS Shanghai Puxi.
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Old Mar 29, 2024, 10:42 am
  #1083  
 
Join Date: Mar 2010
Location: UK
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Originally Posted by 747FC
Currently staying at my fave Palace Hotel. FYI, a building across the street is currently in the final stages of demolition. We are hearing the deconstruction noise. Not sure how long it will take to construct the replacement building.
Originally Posted by Mickidon
We were also at the Palace last week. It was our first visit and has climbed to the top of our leader board. It had never been on our radar other than some family
members using it for business trips. We were devotees of MO for years, then tried - and didn't love - the Aman and actively disliked the Peninsula. What a surprise
to find a hotel so welcoming and competent. While it certainly doesn't have the glitz and IG power of the usual suspects, they did not miss a beat on service. The
restaurants are excellent, the pool lovely and we enjoyed the ability to stop in the lounge for a drink or snack.

As to the construction, I do fear it will be challenging for guests for some time to come. That said, our room was well sound proofed and it wasn't bothersome.
We decided to try the Palace because of some positive comments on this board and are happy we did.
I'm very concerned about this news. I am staying there at the end of May in a Club Deluxe room with balcony. Will I not be able to use the balcony comfortably with all the noise?

Originally Posted by stargold
Watching some early review videos of the Janu and, surprise surprise, the hotel feels nothing like a W

https://www.youtube.com/watch?v=L3KpNC4PS2c

Looks like they've done a great job with the interior. If the service and F&B get into their groove to match the hard product, they might have a compelling offering.
A few points that I noticed. No escort up to the room on check-in which is more 4 star then 5. No separate lounge for suite guests. Seeing
, I wouldn't bother going for a balcony as it's very nosy!

Last edited by GodAtum; Mar 29, 2024 at 11:18 am
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Old Mar 29, 2024, 3:48 pm
  #1084  
 
Join Date: Jan 2013
Location: Hawai'i Nei
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Posts: 7,146
Originally Posted by GodAtum
I'm very concerned about this news. I am staying there at the end of May in a Club Deluxe room with balcony. Will I not be able to use the balcony comfortably with all the noise?



A few points that I noticed. No escort up to the room on check-in which is more 4 star then 5. No separate lounge for suite guests. Seeing this review, I wouldn't bother going for a balcony as it's very nosy!
I don’t think you will want to be outside on the balcony for an extended time during construction hours. All the times we have been in the balcony rooms, all we use it for is to take pictures and marvel at the scenery.
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Old Mar 30, 2024, 10:38 am
  #1085  
 
Join Date: Mar 2010
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Originally Posted by 747FC
I don’t think you will want to be outside on the balcony for an extended time during construction hours. All the times we have been in the balcony rooms, all we use it for is to take pictures and marvel at the scenery.
Mmmm maybe I should move hotels as I'm on a refundable rate? Maybe the Janu?
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Old Mar 30, 2024, 4:30 pm
  #1086  
 
Join Date: Jan 2013
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Posts: 7,146
Originally Posted by GodAtum
Mmmm maybe I should move hotels as I'm on a refundable rate? Maybe the Janu?
We still plan on staying there when we visit again in September. Will wait decide on our our April 2025 visit.
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Old Mar 30, 2024, 7:02 pm
  #1087  
 
Join Date: Feb 2018
Posts: 190
duplicate post.
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Old Mar 30, 2024, 7:04 pm
  #1088  
 
Join Date: Feb 2018
Posts: 190
Originally Posted by GodAtum
Mmmm maybe I should move hotels as I'm on a refundable rate? Maybe the Janu?
Did you actually watch the video you posted about Janu? If you're looking for a quiet balcony, Janu won't be it.

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Old Mar 30, 2024, 7:20 pm
  #1089  
 
Join Date: Mar 2005
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Stayed at Janu for 3 nights last week in a Premier room. Room is very large. Didn't hear any construction at all while I was there although our room was on the opposite side of construction. Views are not great from the non-Tokyo Tower side.



View off to the right.



View straight away (what you see from the room).
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Old Mar 31, 2024, 10:39 pm
  #1090  
formerly htang333
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Join Date: Apr 2014
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Just back from a 5 night stay at Janu Tokyo.

Booked/stayed in a City View Suite.

Had two sets of clients staying during the same time and chatted with them about Janu Tokyo.
Both clients have previously stayed at Aman Tokyo but decided to try Janu for fun. Booked City View Suite and upgraded at time of booking into Tower View Suite.

Some initial thoughts...

Hard products are incredible for its price range. The end product is very accurate to the Janu renderings we saw. Except for some minor furniture differences, everything is right on.
Rooms and suites both feel spacious. My City View Suite had direct views of Tokyo Tower from Living room, bathroom and bedroom. I didn't have a balcony, unlike the Tower View Suite.
The quality of the furniture didn't feel expensive nor cheap. Just felt fairly normal for a luxury hotel. I did notice the glass doors in my bathroom resembled the same ones in Aman Venice. However, it's laminated on instead of Aman Venice's being fused into the glass doors. So maybe that's an example of minor cost saving. Looks great, nonetheless.

I did check out the Janu Suite (Presidential Suite). It can be sold as a one bedroom or up to 5 bedrooms.
I will post a tour of it later this week on my Instagram. Will try to share it here.
It's nicer than the Aman Suite (stayed in Jan/Feb) and this is where comparing Janu Tokyo and Aman Tokyo can get a bit funny. lol.

The 4,000sqm/43,000sqft is incredible. The gym is one of the best city gyms I've ever seen. On par with Rosewood Hong Kong but feels a bit different. Great views of Tokyo Tower and Azabudai Hills.
Multiple studios with different uses. Golf simulator, spin class, boxing ring, yoga, etc.
Pool is massive for a city hotel. Largest in Tokyo. If I'm not mistaken. Janu's designed by Jean-Michel Cathy and shares the same cool steel flooring in the pool as Four Seasons Otemachi does. Just MUCH larger. The hot tub is also massive. Set right next to a fireplace. I visited the pool multiple times and rarely saw anyone. I'm sure that will change, though.

Being allocated the lower 13 floors, I was worried the views would be lacking. Happy to say it wasn't an issue at all. Can see Tokyo Tower extremely well and a good view of Azabudai Hills as well.
Stayed on the Tokyo Tower side and never heard any construction noise from my suite or general areas within the hotel.
The terrace is fabulous!

Azabudai Hills isn't nearly as big as I had thought it'd be. But it does feel very high end and it's refreshing to be there vs in the Otemachi area.
The Market below the Janu building is pretty sweet. I could spend an hour just roaming around looking for treats.
TeamLab's new Borderless experience is also located in the building. I enjoyed it and can see many Janu guests (esp families) finding this to be a treat.

Service was very mixed at times. Check in took some time and felt like a cumbersome process. It was clear that the front desk team was still trying to learn their SOP and it wasn't second nature yet. Wish I could have checked in via in suite. Concierge was very slow at times. Although this is also an industry wide issue in Japan at the moment. Luckily, Noriko-San (GM) personally jumped in to assist with all my requests and things went very smoothly from there. The good news is that the staff attitude was incredibly warm and I could tell they wanted to please guests and were looking to learn/improve. I'm hoping in 6 months, the service will feel much smoother and consistent. I expected lots of hiccups at a new hotel so nothing really bothered me and as mentioned, Noriko-San very kindly looked after me and my clients so after the first couple of days (a couple hiccups), things were all very smooth/nice. I think Noriko-San's going to do a great job here and given her ex-Amanemu background, she will try to stay as hands on/personable as possible. Time will tell.

I've heard people compare Janu Tokyo to Edition Tokyo and Andaz Tokyo. Janu is far superior to both.
Janu isn't in the league of Aman Tokyo or Bulgari Tokyo (no one should expect it to be based on the prices) but some of Janu's facilities are arguably better.
For now, I'm simply going to place Janu into its own niche / category.

I've posted some tours of my suite and facilities on my Instagram. Will create a highlight section tomorrow. If interested, feel free to take a look/tour.

Food....Breakfast was very good. Croissants were slightly inconsistent but amongst the better ones I've had at city hotels. Would NOT compare it to Cheval Blanc Paris of course
I dined at the onsite Sushi restaurant. It was fine. Nothing special and nothing to complaint about. The price was reasonable. The counter was beautiful though.

When I spoke with my clients who were also on site, they said: "Janu's hard products are punching above its weight".
They didn't like the Yumi Grill and noted some service hiccups. As mentioned, once Noriko-San had kindly assisted, service went very smoothly.


Ok, almost 1am...I best call it...but here are my initial thoughts.
Many more clients are set to visit over the coming months and I'm sure there will be some fun/lengthy conversations.
Will revert back with any new insights/revelations.

Last edited by BESVISOR; Mar 31, 2024 at 11:00 pm
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Old Apr 1, 2024, 6:06 am
  #1091  
 
Join Date: Sep 2022
Programs: Aeroplane
Posts: 8
I have a 3 night stay in Tokyo this year and it seems like my company rate will cover around 50% of cost for a standard room for these three hotels:

- Shangri-la Tokyo
- The princes Gallery Tokyo Kioicho
- The Grand hyatt

No breakfast for any of them, if you had to chose which of these three is the most luxury?

Last edited by FromYyzTraveler; Apr 1, 2024 at 9:07 am
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Old Apr 1, 2024, 10:49 am
  #1092  
 
Join Date: Jul 2023
Posts: 182
Originally Posted by FromYyzTraveler
I have a 3 night stay in Tokyo this year and it seems like my company rate will cover around 50% of cost for a standard room for these three hotels:

- Shangri-la Tokyo
- The princes Gallery Tokyo Kioicho
- The Grand hyatt

No breakfast for any of them, if you had to chose which of these three is the most luxury?
Definitely Shangri-la Tokyo, far superior than the other two
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Old Apr 2, 2024, 10:30 am
  #1093  
 
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
Because of the construction noise near the Palace, can anyone recommend an alternative in the same price range (£900/night)? Maybe the Conrad?

Looking for a room with fantastic views and access to a lounge.

Last edited by GodAtum; Apr 2, 2024 at 1:01 pm
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Old Apr 2, 2024, 12:45 pm
  #1094  
 
Join Date: Feb 2018
Posts: 190
Originally Posted by GodAtum
Because of the construction noise near the Palace, can anyone recommend an alternative in the same price range (£900/night for a Club Deluxe Room W/ Balcony)? Maybe the Conrad?
The Conrad is typically in a much lower price range than the Palace (often nearly half the price) - but - you won't find any rooms with balconies at the Conrad.

If you must have a (relatively) quiet balcony, you should look at the Okura "Heritage Room w/ Balcony".

https://theokuratokyo.jp/stay/heritage/
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Old Apr 2, 2024, 1:02 pm
  #1095  
 
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
Originally Posted by od_sf
The Conrad is typically in a much lower price range than the Palace (often nearly half the price) - but - you won't find any rooms with balconies at the Conrad.

If you must have a (relatively) quiet balcony, you should look at the Okura "Heritage Room w/ Balcony".

https://theokuratokyo.jp/stay/heritage/
Sorry I wasn't clear. I don't mind not having a balcony, I just want to be able to rest in my room peacefully. Looking for a room with fantastic views and access to a lounge.
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