Very concerned about drones in Maldives
#46
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
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Or the GMs just trying to pacify a customer. I'd be surprised if the hotel actually enforces the policy. We're not going to see eye to eye on this one as I don't believe a person should go to a public resort if they don't expect to ever be captured on camera. That's why resorts like Cheval Blanc have the owners villa. Why not just book that? You have your own private island then.
#48
P.S. what would you say if you complain about a drone over your villa (at a Hotel with a no drone policy) and they answer: Sorry, we canīt do anything. The user is a VIP!
Would you pay the stay or return?
#49
Join Date: Jun 2013
Posts: 1,225
Yes and no. Letīs say a hotel has a no dogs policy and I arrive for my 20T$ suite with my dog. Some hotels will do excemptions, many not. I guess one high paying customer is not worth loosing 10 "normal" paying customers. If I donīt behave at the resort (flying over other guest houses with a drone is like bathing nude in the pool, dancing on the table in my eyes) they wonīt have another chance then throw me out if I reject to follow the rules.
P.S. what would you say if you complain about a drone over your villa (at a Hotel with a no drone policy) and they answer: Sorry, we canīt do anything. The user is a VIP!
Would you pay the stay or return?
P.S. what would you say if you complain about a drone over your villa (at a Hotel with a no drone policy) and they answer: Sorry, we canīt do anything. The user is a VIP!
Would you pay the stay or return?
#50
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in countries where 'jamming' drones is not legal, drones can be 'hacked'
there must be reason that first forum discussion of drones is for maldives
what are maldives properties saying re how they handle guest with drone?
expectations are based on policies, which can be confirmed with management
a property's policies can and do impact service recovery when that happens
and discussing new policies is completely separate from preferences / privacy
though maldives does not really focus on privacy >
all high density, mostly small islands, few walled pools
can also be very high occupancy in higher seasons
jonjparr, re "very high spend customer" - it varies >
and again, service recovery when policy exception made
there must be reason that first forum discussion of drones is for maldives
what are maldives properties saying re how they handle guest with drone?
expectations are based on policies, which can be confirmed with management
a property's policies can and do impact service recovery when that happens
and discussing new policies is completely separate from preferences / privacy
though maldives does not really focus on privacy >
all high density, mostly small islands, few walled pools
can also be very high occupancy in higher seasons
jonjparr, re "very high spend customer" - it varies >
A member of an unnamed royal family was traveling to the hotel and required two full floors for his entourage. My preferred suite was on one of those floors. The GM was very careful to always give me a choice and insisted that he would honor my reservation if that was my desire.
Last edited by Kagehitokiri; May 19, 2016 at 5:46 am
#52
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let's not misrepresent the situation
clearly something is going on in maldives >
at least 4 or 5 properties with policies
so clearly has nothing to do with OP >
gili owner also owns both FS
Anatara Kihavah is minor, they have joint venture in other maldives properties
clearly something is going on in maldives >
so clearly has nothing to do with OP >
Anatara Kihavah is minor, they have joint venture in other maldives properties
Last edited by Kagehitokiri; May 21, 2016 at 8:53 am
#53
Join Date: Jan 2015
Location: England
Posts: 1,361
Indeed. No one has said "I do not want any photos of me ever at any stage", they have said that they have concerns around drones, which I think is a valid concern, as suddenly what used to be taken for granted as being private could end up not being the case. Speaking as someone who goes almost everywhere with a camera, I would never sit there and take photos of people. I especially would never attempt to disrupt someone's privacy by using a device (whether that's a drone or telescopic lens) that could see into their room. A drone gives someone the way to do that, whether it's intended or not.
#54
formerly known as deathscar
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I think the biggest issue is that these villas (particularly the Maldives, Bora Bora etc) were not designed with the possibility of drones in mind. So what were previously very private villas are now suddenly less so.
However, 99.99% of people are not flying a drone to spy on their neighbours. They're flying it for the incredible footage - in which even if you are bare naked, you're not going to be really visible/identifiable. Of course, understandably, this is still an issue.
With that in mind, I do think resorts should start implementing proper drone policies - which does NOT mean 'ban all use of drones!' - but rather at least a simple policy that drone users must request permission and alert the local team when they intend to fly (and where). Additionally, resorts can set aside certain areas where drones can fly (e.g. the more public spaces, or for non-Maldives resorts, areas near the resort). Also, if someone wants to take room/villa shots, they can check in with front desk to see which villas are occupied. If there is a section of villas that isn't occupied at a certain part of the resort, they can fly out from there. I have seen Trisara do this fairly well
The noise is a different issue however.
Having said that, I work for a drone company so perhaps my views are slightly biased. I occassionally take a drone on holiday too, but will always alert the resort when and where I intend to fly (and additionally take permission to do so).
I flew it briefly at Six Senses with their permission, but apparently there were drone complaints and was requested to stop flying it - even though the next shots I wanted to take wouldn't even have the villas in them (flying from Hillside Reserve outwards towards the islands). So I didn't fly it after that.
However, 99.99% of people are not flying a drone to spy on their neighbours. They're flying it for the incredible footage - in which even if you are bare naked, you're not going to be really visible/identifiable. Of course, understandably, this is still an issue.
With that in mind, I do think resorts should start implementing proper drone policies - which does NOT mean 'ban all use of drones!' - but rather at least a simple policy that drone users must request permission and alert the local team when they intend to fly (and where). Additionally, resorts can set aside certain areas where drones can fly (e.g. the more public spaces, or for non-Maldives resorts, areas near the resort). Also, if someone wants to take room/villa shots, they can check in with front desk to see which villas are occupied. If there is a section of villas that isn't occupied at a certain part of the resort, they can fly out from there. I have seen Trisara do this fairly well
The noise is a different issue however.
Having said that, I work for a drone company so perhaps my views are slightly biased. I occassionally take a drone on holiday too, but will always alert the resort when and where I intend to fly (and additionally take permission to do so).
I flew it briefly at Six Senses with their permission, but apparently there were drone complaints and was requested to stop flying it - even though the next shots I wanted to take wouldn't even have the villas in them (flying from Hillside Reserve outwards towards the islands). So I didn't fly it after that.
#55
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six senses - yao noi i presume
where did trisara allow drones ?
any less / more friendly to drones ?
based on properties' responses you get when asking permission, do you think properties (and or guests) are starting to pay more attention to drones ? are more properties starting to create 'standard' 'policies' or not many properties so far ?
and have you happened to hear anything specifically about maldives ?
#56
formerly known as deathscar
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very interesting post, thanks!
six senses - yao noi i presume
where did trisara allow drones ?
any less / more friendly to drones ?
based on properties' responses you get when asking permission, do you think properties (and or guests) are starting to pay more attention to drones ? are more properties starting to create 'standard' 'policies' or not many properties so far ?
and have you happened to hear anything specifically about maldives ?
six senses - yao noi i presume
where did trisara allow drones ?
any less / more friendly to drones ?
based on properties' responses you get when asking permission, do you think properties (and or guests) are starting to pay more attention to drones ? are more properties starting to create 'standard' 'policies' or not many properties so far ?
and have you happened to hear anything specifically about maldives ?
Re: Trisara -
off the beach flying away from resort.
Re: Hotels -
I think at the luxury resorts, guests are starting to be more annoyed by drones and typically alert the hotel/GM to request ban of drones. I think the hotel can do what it wants with drones - if guests complain, it makes sense to ban them. However, they could also alert guests that drones will be flying over this time over this place (and not their private room).
Most hotels don't have a policy or simple guide in place - which is quite alarming. They just end up blanket banning drones - which is a terrible idea (idiots will fly anyway). Creating a proper policy would really help guests as well. If guests were made aware of a very simple drone policy, or at the very least to alert the hotel before flying and request permission, I think it would create a safer environment for all, and it's one of things that we, as the drone maker, are looking to implement.
As mentioned, the best thing to do is for all three parties - the hotel, the guest (and the drone maker as well) to work together on implementing something.
Sadly, most hotels - especially the luxury hotels - are very backward when it comes to implementing new technology and this could take a while. The lower-end hotels have tended to have better pick up with regards to this, although it's still very much a project in the works.
Re: Maldives -
Velaa is another resort that has banned drones if I'm not mistaken. Or one of the top end ones (had a client ask in advance about taking drones - I think it was Velaa, who said they had a blanket ban on any drone usage). Edit: Just checked - it is indeed Velaa.
My bigger concern with Maldives (from working for a drone company standpoint) goes well beyond privacy which really isn't that big a deal for us in the grand scheme of things (same issue as when photography became more easily accessible). It's to do with the issue of whether these guests are alerting or requesting permission from the hotels, with regards to timing of passing seaplanes.
#57
Join Date: Oct 2002
Location: Stuttgart, Germany
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Gives me a good overview of the island, its surroundings and which jetty/villa to choose in a potential future stay
The resident DJ of SS Laamu used to fly a drone over the island in a discreet and sensitive way while making stunning videos of the resort's beauty which didn't bother me at all. But hey, as pics of myself in my new car are being taken by car spotters now (yes, there are not only plane and train but car spotters out there) and posted on the internet I may have gotten used to such (unsolicited) publicity.
#58
Great! Thatīs the Price of driving something unusual I guess....
#59
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