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Old Jul 29, 2013, 5:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: supine
Do I have entitlement to access the First Class Terminal (FCT) in FRA?
- Yes, if you are departing from FRA on a flight operated by LH/LX/OS, and at least one of the following is true:
  • The class of service on your departing flight from FRA is F.
  • You have arrived on a confirmed F segment on LH or LX metal, on the same day, even if the ticket of that F segment is different from the ticket of the segment from FRA.
  • You will be departing on a confirmed F segment on LH or LX metal, on the same day from a connecting station, and the ticket of that F segment is the same ticket as the segment from FRA. Separate tickets means you are not entitled to FCT access.
  • You hold HON status.
  • You are invited as a guest by someone who meets the above criteria, and you meet the requirements of a guest as discussed later in this FAQ.


But the LH website contradicts the above:"Access to the First Class Terminal at Frankfurt Airport is only possible with a confirmed same-day departing First Class flight on Lufthansa or SWISS. HON Circle Members may access the First Class Terminal with a same-day departing flight on Lufthansa, SWISS or Austrian Airlines. Access to the First Class Terminal is not permitted for arriving passengers."

- The above has been on the web site for some time, and does not appear to be the actual policy, as many here attest from personal experience.

What are the opening times of the FCT?
- 0530 to 2200 daily

Where is it located?
- About 200 metres to the west of Terminal 1

If arriving in FRA on a LH operated flight in F, will I get a car transfer from the arriving flight?
- Ordinarily, no. However, if you hold HON status, you're arriving / departing from an apron position and your onward flight is operated by LH / LX / OS, LH aims to send a car to meet you from your arriving aircraft. See for more info. NB If you do get the car service on arrival, you will be driven to the main arrivals area and not the FCT, as this does not offer immigration and customs facilities for inbound passengers.

How do I get to the FCT in FRA?
- The First Class Terminal at Frankfurt is located close to Terminal 1. You can reach it by car via the access road to Terminal 1: the entrance to the First Class Terminal is off this road, approximately 200 metres before you get to Terminal 1. When arriving on public transport, the First Class Terminal is only a few minutes’ walk from Terminal 1.

Locations of Lufthansa lounges at Frankfurt Airport

The FCT is a departure terminal/lounge and is not meant for transfer pax. Transfer pax can use the FCLs located in the main terminal building which offer the same amenities as the FCT. There is no transfer or shuttle to the FCT. You can walk to the FCT, though.

If on departure level take the escalator down to arrival, walk out of the terminal and turn left. You will pass the bus shuttles to the airport hotels and taxis. Cross the street - whilst waking under the access road above to departures - you will see taxi divers' coffee shop to the right - and more taxis parked to your left. You will see the First Class Terminal across the street. Cross the street in front of the coffee shop, turn right and the First Class Terminal is on your left. Go through the automatic doors and take the elevator to the main reception area.

Pictorial guide may be found here.

If the FCT is not meant to be a transfer lounge then why do some people use it as such?
- Aside from the experience, there are practical reasons for you to consider using the FCT for a connection:
  • If you have a long layover, the FCT will be less crowded than the FCL B (but more crowded than the even newer FCL A by A13).
  • If your connection requires clearing passport controls, it is faster to do it at the FCT where you will surrender your passport upon admittance and get it back moments before you are driven to your plane. Presumably if immigration has questions they will deal with it while you are lounging in the FCT versus waiting until you depart for your plane. Note that permanent residents of the USA who are heading back to the USA from FRA or a connecting airport should also surrender their green card, but gently but firmly request it be returned quickly. The German immigration people don't need your green card, and LH only needs it to enter into the passenger record, so there is no reason why your personal assistant cannot return it to you soon after.
  • You do not have to waste time walking from the FCL to a gate position that is potentially more distant from the lounge than your arriving gate, or worse yet, is actually a bus to a plane parked at an apron position in the middle of the tarmac. You will leave the FCT after boarding starts and a driver will take you to the plane wherever it is.
  • If your plane is parked at a jetway, you will be whisked to the front of the line of pax boarding in the jetway, saving even more time.
  • If your connection requires going through security, you are guaranteed to have a much faster and gentler screening at the FCT than going through security in the main terminals, and if you are carrying valuables, the FCT checkpoint eliminates all angst about theft or forgetting them.


How many guests am I permitted in the FCT?
- One, assuming a lower cabin class and that they will be travelling on the same flight as you. If they also are confirmed to travel in F, they too will be entitled to a guest, meeting the same criteria
- Anyone with a confirmed segment in F is also entitled to bring in their spouse/partner and/or children, provided they are departing on the same flight, irrespective of the cabin class they are travelling in

I’m arriving on LH/LX/OS C and departing TG/SQ/etc. F, do I get in to the F terminal?
- No, but you will have access LH Senator (Star Alliance Gold) Lounges which are designated as First Class Lounges for Star Alliance carriers.

I'm arriving on TG/SQ/etc. F and departing on LH, Swiss, Austrian C do I get in to the FCT?
- Not unless you hold HON status, otherwise you will have access LH Business Lounges unlesss you hold Star Alliance Gold status and access to LH Senator (Star Alliance Gold) Lounges. Certain airlines (e.g. SQ) have arrangements for arriving F passengers to access LH Senator Lounges regardless of their status.

I’m arriving on any carrier in any cabin class and departing same day on LH/LX F do I get in to the FCT?
- Yes.

I'm arriving on LH / LX F and departing same day on another carrier in any cabin class, will I have access to the FCT?
- Yes, if your onward flight is operated by LH, Swiss or Austrian Airlines Group. Otherwise, you will only have access to the LH First Class Lounges or (if eligible) the lounge of the airline operating your onward flight.

What is the minimum connect time between flights in order to use the FCT?
- 90 mins is recommended, however some have observed that 60 mins is acceptable, while others still have got away with just 20 mins. Bear in mind, if in transit, that you will need to factor in the time between arrival and departure

Do I need to tip the staff in the FCT?
- According to LH policy, FCT staff are not allowed to accept gratuities.

What's the food like in the FCT?
- Well above the standard of anything you might expect from any airline in the air, a cut above lounge food of any other airline and equivalent to a smart restaurant in any major city

VAT Refund
- Yes, but there is a $75 trip fee and CC refund only.

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The FRA F/HON First Class Terminal FCT FAQ

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Old Apr 21, 2023, 10:41 pm
  #5716  
 
Join Date: Mar 2008
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Originally Posted by cfischer
What about option #4? HONs no longer have access to the FCT, only F pax
Yes, that's a good additional idea. Combined with #2 the there for sure will be no risk anymore that someone is forced to take a van.
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Old Apr 21, 2023, 11:21 pm
  #5717  
 
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Originally Posted by cfischer
What about option #4? HONs no longer have access to the FCT, only F pax
Adding option #5, FCT access only for F pax originating in FRA, no other walk-ins accepted 😬
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Old Apr 22, 2023, 12:42 am
  #5718  
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Originally Posted by athome
Crowded FCT
3. Get rid off all the HONs complaining on the forum --> I will have the FCT all to myself

Is that the way you propose LH shall go?
But won’t you feel lonely ?
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Old Apr 22, 2023, 1:19 am
  #5719  
 
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Originally Posted by chris63
But won’t you feel lonely ?
Yes. and bored.
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Old Apr 22, 2023, 2:10 am
  #5720  
 
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Let's just wait for how the situation develops after Mai 10 and the reopening of the FCL in B, before we put thoughts in the head of LH.
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Old Apr 22, 2023, 6:47 am
  #5721  
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Originally Posted by worldclubber
Let's just wait for how the situation develops after Mai 10 and the reopening of the FCL in B, before we put thoughts in the head of LH.
An Oasis of calm in FCLA today
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Old Apr 22, 2023, 7:18 am
  #5722  
 
Join Date: Nov 2003
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Originally Posted by chris63
An Oasis of calm in FCLA today
FCL A has been that for quite a while, also have some great competent staff.
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Old Apr 22, 2023, 8:00 am
  #5723  
 
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The overcrowding is in part due to the ridiculously late reopening of FCL B. No need to change access rules.
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Old Apr 22, 2023, 8:01 am
  #5724  
 
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Originally Posted by Jensens
FCL A has been that for quite a while, also have some great competent staff.
Yes. I don’t recall this lounge being overcrowded pre or post covid.
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Old Apr 22, 2023, 8:02 am
  #5725  
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Originally Posted by Jensens
FCL A has been that for quite a while, also have some great competent staff.
Right, service was good but it was very quiet, front desk not so competent, due to aircraft change they struggled to get my prebooked seat back & of course the app was no use…. in FCT after a fruitless visit to Worldshop…. quiet here also, Champagne in FCLA Ruinart or Moet, in FCT Ruinart or Pol Roger
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Old Apr 22, 2023, 11:46 pm
  #5726  
 
Join Date: Feb 2013
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Originally Posted by chris63
Right, service was good but it was very quiet, front desk not so competent, due to aircraft change they struggled to get my prebooked seat back & of course the app was no use…. in FCT after a fruitless visit to Worldshop…. quiet here also, Champagne in FCLA Ruinart or Moet, in FCT Ruinart or Pol Roger
FCLA has been very quiet for a while. I sometimes even preferred it to the FCT recently and stayed there instead of walking over.

Fruitless visit to Worldshop sounds like they didn’t give you their free duck.
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Old Apr 23, 2023, 2:22 am
  #5727  
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Smoked Salmon, King Prawn & Permesan

Chocolate & Walnut Tart, Chocolate Mouse

Uruguay Beef Filet, Sweet Potato Fries, Asparagus & Bernaise Sauce

Food was excellent at FCT yesterday, Beef Filet was outstanding
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Old Apr 23, 2023, 2:26 am
  #5728  
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Originally Posted by worldclubber
FCLA has been very quiet for a while. I sometimes even preferred it to the FCT recently and stayed there instead of walking over.

Fruitless visit to Worldshop sounds like they didn’t give you their free duck.
It was good to hear that all the good FCT / FCL Staff are remaining with the new caterer from 1st May & next week it is the Asparagus festival

Don’t start me on Worldshop
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Old Apr 23, 2023, 7:12 am
  #5729  
 
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Originally Posted by chris63
It was good to hear that all the good FCT / FCL Staff are remaining with the new caterer from 1st May & next week it is the Asparagus festival

Don’t start me on Worldshop
Good to hear about the staff.

Asparagus…almost worth connecting in FRA over ZRH. Almost…
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Old Apr 23, 2023, 10:42 am
  #5730  
 
Join Date: Feb 2013
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Originally Posted by NYC1
Good to hear about the staff.

Asparagus…almost worth connecting in FRA over ZRH. Almost…
I am almost sure that there will be some asparagus in ZRH in May, too.

But I am glad to hear (with very few exceptions) that all of the staff can and will stay.
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