Does this qualify for EU261 [downgrade from F due to 5G]
Jan 22, 2022, 10:59 am
#1
Original Poster
Join Date: May 2018
Location: Houston
Posts: 445
Does this qualify for EU261 [downgrade from F due to 5G]
I had a this routing using Air Canada Aeroplan points. BKK-HND-LHR,stopover,LHR-FRA-ORD-AUS. Flights were book in J/F and fare basis was First Class across the board. The HND-LHR was flown F on ANA. No issues from BKK-LHR. My LHR-FRA-ORD-AUS was scheduled and flown on January 19. My FRA-ORD leg was on Lufthansa and was supposed to be in F. Equipment swap due to the 5G issues in the US, and my FRA-ORD was downgraded from the 747-8 to 747-4 with no F cabin. Would EU261 apply in this case, and would the claim be with Lufthansa?
Jan 22, 2022, 12:14 pm
#3
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,392
Lufthansa pays 1000/2000/4000 € when you get an invol downgrade to C from O/A/F. Fill out the contact form and demand your compensation.
Jan 22, 2022, 12:19 pm
#4
Original Poster
Join Date: May 2018
Location: Houston
Posts: 445
Jan 22, 2022, 12:57 pm
#5
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,392
https://www.lufthansa.com/is/en/feedback
select ‘flight disruptions’ and explain your case, asking for the standard compensation of downgrade from F. That you had an award from a Partner FFP doesn’t matter.
select ‘flight disruptions’ and explain your case, asking for the standard compensation of downgrade from F. That you had an award from a Partner FFP doesn’t matter.
Jan 23, 2022, 3:07 am
#7
Join Date: Mar 2008
Location: USA, France
Programs: LH HON*****, AF/KL Gold; HHilton Diamond; Marriott Gold; IHG Platinium; Avis PresClub
Posts: 948
Just follow the latest news (even in Europe and other parts in the world) about 5G introduction around US airports and the possible interference with aircraft equipment and the late response and decision taking of the FAA.
Jan 23, 2022, 3:30 am
#8
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,859
Yes but whats the difference in sending a 744 instead of a 748 ?
Jan 23, 2022, 4:12 am
#9
Join Date: Mar 2008
Location: USA, France
Programs: LH HON*****, AF/KL Gold; HHilton Diamond; Marriott Gold; IHG Platinium; Avis PresClub
Posts: 948
Jan 23, 2022, 1:27 pm
#11
Original Poster
Join Date: May 2018
Location: Houston
Posts: 445
I assume the 747H is the 747-8. My understanding is this was done because of all the uncertanities. I know the 5G rollout was delayed at least one day in the US. My timing for the flight stunk as did my timing for nearly everything on my vacation. I've submitted my request for compensation, but I'm sure Lufthansa will deny it. Then I'll have to fight it. A question if I don't have the energy to fight can anyone recommend a company that deals with EU261 claims, and what they may charge. I may be willing to go that route if initially denied by Lufthansa.
Jan 23, 2022, 1:40 pm
#13
Original Poster
Join Date: May 2018
Location: Houston
Posts: 445
I will be very happy for this to happen. It would take alot of the sting out of my disappointment to not be able to fly LH F in the 748. My fare basis according to my original ticket was First Class (O). Do you know what amount I should get?
Jan 23, 2022, 1:43 pm
#14
Suspended
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Jan 23, 2022, 2:01 pm
#15
Original Poster
Join Date: May 2018
Location: Houston
Posts: 445