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-   Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more-495/)
-   -   Does this qualify for EU261 [downgrade from F due to 5G] (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/2066314-does-qualify-eu261-downgrade-f-due-5g.html)

diverg Jan 22, 2022 10:59 am

Does this qualify for EU261 [downgrade from F due to 5G]
 
I had a this routing using Air Canada Aeroplan points. BKK-HND-LHR,stopover,LHR-FRA-ORD-AUS. Flights were book in J/F and fare basis was First Class across the board. The HND-LHR was flown F on ANA. No issues from BKK-LHR. My LHR-FRA-ORD-AUS was scheduled and flown on January 19. My FRA-ORD leg was on Lufthansa and was supposed to be in F. Equipment swap due to the 5G issues in the US, and my FRA-ORD was downgraded from the 747-8 to 747-4 with no F cabin. Would EU261 apply in this case, and would the claim be with Lufthansa?

Fabo.sk Jan 22, 2022 11:14 am

Yes it's an involuntary downgrade. No idea how they would refund AC miles ticket...

oliver2002 Jan 22, 2022 12:14 pm

Lufthansa pays 1000/2000/4000 € when you get an invol downgrade to C from O/A/F. Fill out the contact form and demand your compensation.

diverg Jan 22, 2022 12:19 pm


Originally Posted by oliver2002 (Post 33925957)
Lufthansa pays 1000/2000/4000 € when you get an invol downgrade to C from O/A/F. Fill out the contact form and demand your compensation.

This applys to an award booking using a partners miles, and even with the 5G safety issue concerns? Where di I find the forms?

oliver2002 Jan 22, 2022 12:57 pm

https://www.lufthansa.com/is/en/feedback

select ‘flight disruptions’ and explain your case, asking for the standard compensation of downgrade from F. That you had an award from a Partner FFP doesn’t matter.

chris63 Jan 23, 2022 1:57 am

Why would an equipment swap from 748 to 744 be 5G related ?

But yes, it’s still a downgrade for compensation

athome Jan 23, 2022 3:07 am


Originally Posted by chris63 (Post 33927283)
Why would an equipment swap from 748 to 744 be 5G related ?

Just follow the latest news (even in Europe and other parts in the world) about 5G introduction around US airports and the possible interference with aircraft equipment and the late response and decision taking of the FAA.

chris63 Jan 23, 2022 3:30 am


Originally Posted by athome (Post 33927338)
Just follow the latest news (even in Europe and other parts in the world) about 5G introduction around US airports and the possible interference with aircraft equipment and the late response and decision taking of the FAA.

Yes but what’s the difference in sending a 744 instead of a 748 ?

athome Jan 23, 2022 4:12 am


Originally Posted by chris63 (Post 33927354)
Yes but what’s the difference in sending a 744 instead of a 748 ?

Old analog instruments vs. more modern digital instruments

daumueller Jan 23, 2022 12:59 pm


Originally Posted by athome (Post 33927392)
Old analog instruments vs. more modern digital instruments

while that may be the case - why is LH430 showing a 74H for all of the next days?

diverg Jan 23, 2022 1:27 pm


Originally Posted by daumueller (Post 33928566)
while that may be the case - why is LH430 showing a 74H for all of the next days?

I assume the 747H is the 747-8. My understanding is this was done because of all the uncertanities. I know the 5G rollout was delayed at least one day in the US. My timing for the flight stunk as did my timing for nearly everything on my vacation. I've submitted my request for compensation, but I'm sure Lufthansa will deny it. Then I'll have to fight it. A question if I don't have the energy to fight can anyone recommend a company that deals with EU261 claims, and what they may charge. I may be willing to go that route if initially denied by Lufthansa.

daumueller Jan 23, 2022 1:34 pm

LH will not deny this request - they are pretty good at paying the (rare) F downgrade compensation

diverg Jan 23, 2022 1:40 pm


Originally Posted by daumueller (Post 33928674)
LH will not deny this request - they are pretty good at paying the (rare) F downgrade compensation

I will be very happy for this to happen. It would take alot of the sting out of my disappointment to not be able to fly LH F in the 748. My fare basis according to my original ticket was First Class (O). Do you know what amount I should get?

LondonElite Jan 23, 2022 1:43 pm


Originally Posted by diverg (Post 33928698)
I will be very happy for this to happen. It would take alot of the sting out of my disappointment to not be able to fly LH F in the 748. My fare basis according to my original ticket was First Class (O). Do you know what amount I should get?

EUR 1,000

diverg Jan 23, 2022 2:01 pm


Originally Posted by LondonElite (Post 33928715)
EUR 1,000

Thank you so much. I will be extremely happy to get this amount especially if it is hassle free doing so. I sent my request in yesterday. How long does it take for Lufthansa to acknowledge receiving the request?


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