Nov 5, 2019, 4:16 am
Last edit by: oliver2002
Rebooking waiver issued November 5, 2019 for the strike to occur on November 7-8, 2019
LH advises you what do in case of irreg cancellations here: https://www.lufthansa.com/de/en/flight-disruptions
UFO has called on its cabin crew members for a two-day strike on 7 and 8 November. Lufthansa condemns the UFO's call for a strike in the strongest possible terms and is considering legal steps to prevent the strike. We are currently working at full speed on a special flight plan for Thursday and Friday which will be published on Wednesday. We apologize for any inconvenience that may arise.
Please check this website regularly, leave your mobile number in your Miles & More profile or in your booking and you will automatically be informed about the latest changes.
Your flight has not yet been cancelled, but you still want to change to another day or the train?
In order to give you planning security, we now offer you a free rebooking in the following cases
If you are booked on a domestic Lufthansa flight, we offer you a free exchange of your flight route for a train ticket on this page.
If and when a particular strike begins and flights are actually beginning to be cancelled/automatically rebooked, you can call or use facebook messenger ( https://www.lufthansa.com/de/en/chatbot ) and ask for a rebooking/rerouting. If your ticket was issued by a travel agent or different airline, you are advised to contact the issuing office.
LH usually rebooks to other LH Group carriers, any star alliance carrier or other IATA airline it has an interline agreement with. The preference to do so is in the same order and done only if the preferred alternative doesn't have any free seats in the class of service (not booking class). Award bookings are treated the same way, although you may be requested to contact the issuing carrier for reissuing the ticket. LH issued tickets are usually reissued using the ATC irreg system. Because of the ATC in place, any travel agent who originally issued the tickets can rebook using the rules and reissue the tickets automatically without any intervention required by Lufthansa.
Details of the LH irreg invol rebooking policy is here: https://aviacenter.ru/en/news/2019/04/29/lufthansa-group-airlines.-flight-irregularities-policy-(in-case-of-schedule-changes)/
More details on irreg procedures here: http://www.flyertalk.com/forum/lufth...interview.html
LH advises you what do in case of irreg cancellations here: https://www.lufthansa.com/de/en/flight-disruptions
Information on the announced strike of UFO
UFO has called on its cabin crew members for a two-day strike on 7 and 8 November. Lufthansa condemns the UFO's call for a strike in the strongest possible terms and is considering legal steps to prevent the strike. We are currently working at full speed on a special flight plan for Thursday and Friday which will be published on Wednesday. We apologize for any inconvenience that may arise.
Please check this website regularly, leave your mobile number in your Miles & More profile or in your booking and you will automatically be informed about the latest changes.
Your flight has not yet been cancelled, but you still want to change to another day or the train?
In order to give you planning security, we now offer you a free rebooking in the following cases
- You are booked on a Lufthansa Group flight to and from Frankfurt or Munich with departure on 7 or 8 November.
- Your ticket was issued on and before 4 November.
If you are booked on a domestic Lufthansa flight, we offer you a free exchange of your flight route for a train ticket on this page.
If and when a particular strike begins and flights are actually beginning to be cancelled/automatically rebooked, you can call or use facebook messenger ( https://www.lufthansa.com/de/en/chatbot ) and ask for a rebooking/rerouting. If your ticket was issued by a travel agent or different airline, you are advised to contact the issuing office.
LH usually rebooks to other LH Group carriers, any star alliance carrier or other IATA airline it has an interline agreement with. The preference to do so is in the same order and done only if the preferred alternative doesn't have any free seats in the class of service (not booking class). Award bookings are treated the same way, although you may be requested to contact the issuing carrier for reissuing the ticket. LH issued tickets are usually reissued using the ATC irreg system. Because of the ATC in place, any travel agent who originally issued the tickets can rebook using the rules and reissue the tickets automatically without any intervention required by Lufthansa.
Details of the LH irreg invol rebooking policy is here: https://aviacenter.ru/en/news/2019/04/29/lufthansa-group-airlines.-flight-irregularities-policy-(in-case-of-schedule-changes)/
More details on irreg procedures here: http://www.flyertalk.com/forum/lufth...interview.html
UFO FA Strike [at EW/4U/CL/SXD on 20OCT19, LH 7-8NOV19 & 4U 30DEC-1JAN20]
Nov 5, 2019, 10:22 am
#93
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,591
That’s moronic.
Is he too busy today? Too busy tomorrow morning?
Meeting then in the evening gives that maximum leverage and maximum damage to LH. Plus they’re still selling seats, adding even more pax into the mess and haven’t waived the rebooking to Star for any RBD.
If they go ahead it gives pax so little time to rebook and all other airlines have had another day of sales making flights busier than they are tonight.
Stupid. Fitting for the “immoral fares” CEO.
Is he too busy today? Too busy tomorrow morning?
Meeting then in the evening gives that maximum leverage and maximum damage to LH. Plus they’re still selling seats, adding even more pax into the mess and haven’t waived the rebooking to Star for any RBD.
If they go ahead it gives pax so little time to rebook and all other airlines have had another day of sales making flights busier than they are tonight.
Stupid. Fitting for the “immoral fares” CEO.
Nov 5, 2019, 11:09 am
#94
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
UFO only agreed to a meeting tomorrow. They took offense that verdi and the third union was also invited. Remember this fight is really about the survival of UFO.
Nov 5, 2019, 11:11 am
#95
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,591
The moronic decision is also to limit rebooking to SAL same RBD and to continue selling seats while offering pax rebooking to other days on LH group metal in any RBD. It would be no effort to offer SAL rebooking.
Remember this is Mr. "Immoral fares"...need I say more?
Remember this is Mr. "Immoral fares"...need I say more?
Nov 5, 2019, 11:30 am
#97
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,591
Nov 5, 2019, 1:14 pm
#99
Join Date: Aug 2019
Location: Denmark, ½ hour drive from BLL
Posts: 140
THIS IS INFO FROM THE LH CUSTOMER SERVICE, so don't hang me if it turns out to be wrong!
I called for the third time today to check my rebooking possibilities, and was put in hold for a few minutes. The agent came back, saying that she double-checked our flights against their list with cancelled flights, and neither of our flights on Friday were on the list, ie. both our flights are still scheduled.
This could be true, seeing that a moderator mentioned above that the updated flight schedule would be ready by 8pm CET today.
So it might be a good idea to call and check on your booking if you're potentially affected by the strike notice.
I called for the third time today to check my rebooking possibilities, and was put in hold for a few minutes. The agent came back, saying that she double-checked our flights against their list with cancelled flights, and neither of our flights on Friday were on the list, ie. both our flights are still scheduled.
This could be true, seeing that a moderator mentioned above that the updated flight schedule would be ready by 8pm CET today.
So it might be a good idea to call and check on your booking if you're potentially affected by the strike notice.
Nov 5, 2019, 1:36 pm
#101
Join Date: May 2006
Location: LHR <-> KUL
Programs: Enrich Silver, Krisflyer
Posts: 104
Called LH and requested to rebook on TK or SK, and this is allowed as you mentioned provided the fare class must be the same. Unfortunately for me none were available.
Was told if the flight is indeed cancelled, I'd be auto rebooked and I could call them back if the rebooked flight is not suitable. If desired flight is not available, what are my options ?
Was told if the flight is indeed cancelled, I'd be auto rebooked and I could call them back if the rebooked flight is not suitable. If desired flight is not available, what are my options ?
Nov 5, 2019, 2:25 pm
#102
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,591
Anyone can call LH and get protected segments placed in your booking. That includes Star options. I have them in my booking.
If/when the cancellation occurs, you can then call and get those flights confirmed. You have a seat from the moment the segment is added and confirmed. You're avoiding the mad rush when the flights actually get cancelled.
The robot will cancel them about 24 hours from when they are placed in your PNR, hopefully giving time until tomorrow when Spohr has the courage to cancel.
You can also waitlist on *A using the same RBD, for now. I pointed out that at this time only the same RBD is allowed. Again, nothing stopping a *TA* from placing a higher *A RBD on the flight you want as if/when cancellation occurs that would be ticketed per Star waiver. At this time, LH won't list those.
If/when the cancellation occurs, you can then call and get those flights confirmed. You have a seat from the moment the segment is added and confirmed. You're avoiding the mad rush when the flights actually get cancelled.
The robot will cancel them about 24 hours from when they are placed in your PNR, hopefully giving time until tomorrow when Spohr has the courage to cancel.
You can also waitlist on *A using the same RBD, for now. I pointed out that at this time only the same RBD is allowed. Again, nothing stopping a *TA* from placing a higher *A RBD on the flight you want as if/when cancellation occurs that would be ticketed per Star waiver. At this time, LH won't list those.