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-   Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more-495/)
-   -   UFO FA Strike [at EW/4U/CL/SXD on 20OCT19, LH 7-8NOV19 & 4U 30DEC-1JAN20] (https://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1974896-ufo-fa-strike-ew-4u-cl-sxd-20oct19-lh-7-8nov19-4u-30dec-1jan20.html)

flynspill Nov 6, 2019 7:52 am

I wish they could have just published a list of the flights they expected to cancel instead of us all constantly refreshing and crashing their website. If your flight wasn't on the list you could rest easy at least for some hours to let all the information load into the system with less of a load. Maybe it doesn't work that way.....

flospi Nov 6, 2019 8:02 am


Originally Posted by flynspill (Post 31707621)
I wish they could have just published a list of the flights they expected to cancel instead of us all constantly refreshing and crashing their website. If your flight wasn't on the list you could rest easy at least for some hours to let all the information load into the system with less of a load. Maybe it doesn't work that way.....

i guess it is a process and not a fixed list. They might want to keep their options open.

Carpacchio Nov 6, 2019 8:03 am

PDF lists are sooo ..... analog. Today, everything needs to be dynamic, digital, online.
Just need to think about investments in hard- and software to support this :)

hugolover Nov 6, 2019 8:04 am

Flight cancelled...back on the phone to sort something out that could have been done yesterday or at least hours ago!

My protected segments still valid.

Have not received any notification and still shown as live in the MMB system, but I can see in GDS its binned.

Also, just issued my BP for cancelled flight a few secs ago... shows how slow system is to catch up.

mikkelhk Nov 6, 2019 8:09 am

My LH1242 for Friday just got cancelled as well. Damn, on the phone to get a rebook to Austrian or the like.

chris63 Nov 6, 2019 8:19 am


Originally Posted by Nik_Jr (Post 31707586)
Thanks, the money is least of my concern. Issue is that alternatives in J are not available, only in F they can get me home in next 24 hours... :-(

If your upgrade was confirmed call the F line, how you paid is immaterial

daiseiko Nov 6, 2019 8:36 am

Yeah, most of domestic flights are cancelled because it's easy to switch to German rail.
Also many flights are cancelled from Frankfurt to London, Madrid, Paris, Vienna, Brussels, Zurich, Istanbul and so son, I can see now.
Long distance is Beijing...

hugolover Nov 6, 2019 8:40 am

Rebooking is done. As I already had protected segments it was a 30 second call for it to go off to ticketing.

chris63 Nov 6, 2019 8:49 am


Originally Posted by hugolover (Post 31707815)
Rebooking is done. As I already had protected segments it was a 30 second call for it to go off to ticketing.

Glad it worked for you after all the unessesary stress LH put you through, do give us a trip report & Bon Voyage

Nik_Jr Nov 6, 2019 8:49 am


Originally Posted by chris63 (Post 31707739)
If your upgrade was confirmed call the F line, how you paid is immaterial

Thanks, that's what I thought.

Any reference for this statement? LH didn't want to discuss this... still looking at options, but even ECO flights starting to be booked out.

mikkelhk Nov 6, 2019 8:51 am

I got rebooked on both legs BLL-FRA-VIE to now BLL-CPH on SK and CPH-VIE on OS. Arriving 75 minutes later than original booking - better than so many other alternatives, I guess!

flymexico2010 Nov 6, 2019 8:52 am

I have read somewhere on LH.com that because of the strike, the usual UE 261 compensation is not due. Is that really true? Is this situation not covered by compensation? I will arrive at my destination 2 days later, because of the rebooked flights.

chris63 Nov 6, 2019 8:56 am


Originally Posted by Nik_Jr (Post 31707853)
Thanks, that's what I thought.

Any reference for this statement? LH didn't want to discuss this... still looking at options, but even ECO flights starting to be booked out.

The F line if that’s who you called of fully aware of that, you just refer them to your confirmation in F & the e-ticket
F line have the most flexibility with rebooking & ticket rules

chris63 Nov 6, 2019 8:59 am


Originally Posted by flymexico2010 (Post 31707867)
I have read somewhere on LH.com that because of the strike, the usual UE 261 compensation is not due. Is that really true? Is this situation not covered by compensation? I will arrive at my destination 2 days later, because of the rebooked flights.

Yes, it’s an official strike as the DE lower Court confirmed, so it’s extraordinary, rather like LH behaviour over this entire debacle

klanfa Nov 6, 2019 9:04 am


Originally Posted by flymexico2010 (Post 31707867)
I have read somewhere on LH.com that because of the strike, the usual UE 261 compensation is not due. Is that really true? Is this situation not covered by compensation? I will arrive at my destination 2 days later, because of the rebooked flights.

Saw that too, and I think that's a very sleazy move they're trying to pull on everyone.
EU261 isn't due in case of a strike by non-airline staff (say Eurocontrol or FRA staff).
EU261 is very much due in case of a strike by airline staff, which flight attendants most definitely are. Pretty sure there are multiple precedents. Also AF and BA paid compensations during their most recent strikes.


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