|
Should I get in the queue now? Just need to get LH to confirm my protected segments.
By the way, terrible system that you can’t just send a message on FB or Twitter like with LOT. In my case someone literally presses confirm and it’s done. |
Originally Posted by hugolover
(Post 31706876)
Should I get in the queue now? Just need to get LH to confirm my protected segments.
By the way, terrible system that you can’t just send a message on FB or Twitter like with LOT. In my case someone literally presses confirm and it’s done. |
Originally Posted by oliver2002
(Post 31706889)
Use the FB chat bot? https://www.lufthansa.com/de/en/chatbot
|
To answer my question: NO.
I got through in 2 minutes and staff said there is no internal list (that they have access to) and of course they are as appalled as some of us are here that they haven’t decided what to do yet. They will strand thousands of pax that might be able to be rebooked at this stage. |
Could someone quickly explain what SAL and RBD means? Thank you.
|
SAL is Star Alliance Airlines-I normally write *A but our mod wrote SAL so I continued it.
RBD is the booking class, A, P, Y etc. |
The question is where is the "special flight plan for Thursday and Friday" that they are working on at full speed since yesterday.
|
Originally Posted by flynspill
(Post 31706956)
The question is where is the "special flight plan for Thursday and Friday" that they are working on at full speed since yesterday.
|
Apparently LH goes to the next higher court.. no timeline mentioned. Swissport counter in JNB also unaware and Check-in starts in ~30min.
Also no update on twitter (@lufthansanews) for a good 20h. Ridiculous. |
2 Attachment(s)
Originally Posted by San Gottardo
(Post 31706939)
Could someone quickly explain what SAL and RBD means? Thank you.
Alternative 1: Rebooking to an alternate LH flight/LH flight connection (LH flight number and LH operated) · Re-book in the originally ticketed booking class within ticket validity · If the original booking class is not available, any available booking class (RBD) within the same compartment may be used only if the new flight departure date is within 3- days before or after the original flight date. · Please note: Lufthansa booking classes G/E/N must not be used for rebooking of Economy Class passengers since G/E/N are used for Lufthansa Premium Economy and consequently considered a different compartment Alternative 2: If no alternate LH operating flight is available: · Rebooking to an alternate LH marketing flight number (non-LH operated): · Re-book in the originally ticketed booking class within ticket validity – rebooking to other booking classes will result in ADMs Alternative 3: If no alternate LH flight (marketing + operating) is available: · Rebooking to an alternate flight/flight connection on LH group: LH/LX/OS/SN/4U/EW flight number and operated by LH/LX/OS/SN, 4U/EW and new: Air Canada (AC) or United Airlines (UA). · Re-book in the originally ticketed booking class within ticket validity. · If the original booking class is not available, lowest available booking class (RBD) within the same compartment may be used only if the new flight departure date is within 3-days before or after the original flight date and rebooking is on alternate flight/flight connection LH, LX, OS, SN, 4U/EW, AC or UA. (Please note: Premium Economy compartment is a separate compartment and must not be used for rebooking of Economy Class passengers) In case of rebooking to an alternate 4U/EW flight, please note that 4U/EW booking classes are not harmonized with LH Group (LH/OS/LX/SN) and AC/UA booking classes 3 (RBD). Rebookings to 4U/EW flights are only allowed in a comparable booking class: Compare the fare value of the respective fare component and book in a booking class with same or less fare value. Please contact Lufthansa in case of questions or doubts. Please note: INVOL rebooking to 4U/EW Best booking classes (J,D,P) is only permitted for customers holding Lufthansa Business Class fares. If none of the alternatives 1, 2 or 3 is available or accepted by the passenger, please contact Lufthansa. There might be other alternatives e.g. on Star Alliance partner airlines, however these are only to be handled by LH. In case none of the possible alternatives is accepted by the passenger, the ticket needs to be refunded. |
Your flight LHXXX 08Nov has been cancelled. We are working on a solution and will contact you. Check status: or lh.com/bots
|
Originally Posted by Quik!
(Post 31707012)
Your flight LHXXX 08Nov has been cancelled. We are working on a solution and will contact you.
|
Your AMS?
|
The current rules and procedures for irreg handling are available here: https://aviacenter.ru/en/news/2019/0...dule-changes)/
|
Think all long haul is cancelled?
Perhaps doesn't mean SH won't be...but just cancelling in stages. |
| All times are GMT -6. The time now is 8:15 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.