[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
#1621
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
I understand that lounge access is not granted to Business Class travelers on domestic flights within the US with some exceptions but find it surprising that the same would apply for passengers arriving from intercontinental flights and connecting onto domestic. They were told at the lounge that they would be let in if they were arriving on a UA intercontinental flight but not on LH. Is this at all accurate? And should they expect to be denied access to the UA lounge in LAS on their return flight as well (connecting in SFO onto LH to FRA in Business)?
United makes an exception for international premium cabin pax on its own metal, allowing them lounge access at all points along their "same-day" itinerary, including the destination. Similarly, if your parents were LH*G they would have access to United Clubs in the US regardless of class of service.
There are some reports of LH lounges in the US (e.g. at IAD) allowing both (a) United domestic premium pax, and (b) own metal arriving Business/First pax into their lounges to make up for this hole in lounges.
#1622
Join Date: Jan 2014
Posts: 742
All of the information your parents were given is accurate. The base rules for *A lounge access are based on the local departing flight, and generally you do not receive lounge access on US domestic flights, even when flying in a premium cabin. So, no access at LAX prior to LAX-LAS, and no access at LAS prior to LAS-LAX. They will of course have access at LAX prior to departure on LAX-FRA, but it's moot since the TBIT *A lounge is worlds better and also more convenient.
United makes an exception for international premium cabin pax on its own metal, allowing them lounge access at all points along their "same-day" itinerary, including the destination. Similarly, if your parents were LH*G they would have access to United Clubs in the US regardless of class of service.
There are some reports of LH lounges in the US (e.g. at IAD) allowing both (a) United domestic premium pax, and (b) own metal arriving Business/First pax into their lounges to make up for this hole in lounges.
United makes an exception for international premium cabin pax on its own metal, allowing them lounge access at all points along their "same-day" itinerary, including the destination. Similarly, if your parents were LH*G they would have access to United Clubs in the US regardless of class of service.
There are some reports of LH lounges in the US (e.g. at IAD) allowing both (a) United domestic premium pax, and (b) own metal arriving Business/First pax into their lounges to make up for this hole in lounges.
#1623
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
I have 100% been able to access to UA lounge when departing from initial airport in Y (e145 or UA J not available on an award) to partner J, AC/LX/LH/etc. So on the outbound they should be ok. On the inbound its YMMV, and I have had success despite flying in on a non-UA to UA connection, always citing the international sector in business (or first).
Access Policy (bolding mine):
A boarding pass for travel in business class on a Star Alliance member airline
Customers may only access a United Club location at the departure airport for their business class flight.
Customers may only access a United Club location at the departure airport for their business class flight.
#1624
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
I have a friend arriving in FRA in business class on a overseas flight, after a 4 hrs layover she then connects to a intra-EU coach flight, all flights are on LH. From what I understand she does not have access to the LH business class lounge. However, she could visit the "Welcome" arrivals lounge past baggage claim in terminal B. Correct?
#1626
Join Date: Jan 2014
Posts: 742
Interesting. This is clearly not permitted according to the published rules, although since it works if your overwater segment is UA it might be easier to talk an agent into it. The rule is that if your overwater segment is non-UA, there is no lounge access, regardless of the class of service of the domestic connection (unless also *G).
Access Policy (bolding mine):
Access Policy (bolding mine):
#1627
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
It's very possible - there are a lot of issues with scanning BPs and the agents are in the habit of making their own decisions about entry, for both better and worse. The real (sad) answer is to just be *G as it means none of this is a concern.
#1628
Join Date: Jan 2014
Posts: 742
Not sure about Germany (Op's country of origin for this itin), but I have heard the UK Amex plat gives status with shangra-la hotels, which can give status to singapore (*G), this does require taking 3 segments on singapore, but its a nice little perk if you can swing it.
#1629
Join Date: Sep 2008
Location: ANR, BELGIUM
Programs: DIAMANTAIRE EXTRAORDINAIRE
Posts: 453
Hello was Sen with lufthansa , then moved everything to BA (2013), became silver & eventually blue.
Was recently given complimentary silver status with lh.
I have 2 questions :
- As a silver which lounges can I use? (already have priority pass)
- Are there any real benefits ? priority check in / boarding etc.
With air berlin closing down & AZ seems shaky I might consider flying lh group only if there are any benefits,
Was a Sen before hence lh silver doesn't seem appealing, even when I compare BA silver to lh silver.
Any advice /info ?
Was recently given complimentary silver status with lh.
I have 2 questions :
- As a silver which lounges can I use? (already have priority pass)
- Are there any real benefits ? priority check in / boarding etc.
With air berlin closing down & AZ seems shaky I might consider flying lh group only if there are any benefits,
Was a Sen before hence lh silver doesn't seem appealing, even when I compare BA silver to lh silver.
Any advice /info ?
#1630
Join Date: Oct 2015
Location: next to HAM
Programs: LH M+M
Posts: 960
LH-Group Business Lounges and Check-In (when flying on M+M partners, obviously). Gory fineprints:
https://www.miles-and-more.com/onlin...l=en&cid=18002
https://www.miles-and-more.com/onlin...l=en&cid=18002
#1631
Join Date: Aug 2014
Location: LON
Programs: LH M&M SEN, Accor Plat
Posts: 83
Thank you all for the great and very useful replies. Still doesn’t make sense to me why United would do this. I understand if they deny their own domestic passengers access but also to those arriving from intercontinental destinations in Business Class with a Star partner? Lounge access is meant to be a part of the int’l Business Class package for the whole journey. Out of curiosity: if a UA J Class passenger is flying with UA from the US to FRA and let’s say connecting onto a LH J Class codeshare flight to STR, would they also be denied access to LH lounges in FRA? Is there a reciprocal agreement or does LH just look the other way?
#1632
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,184
LH will follow *A rules and admit anyone travelling on *A business that day. UA has implemented an exception.
#1633
Join Date: Jan 2014
Posts: 742
What about flying ua J to fra, then connecting onward
In LH Y, this is something i would do if award spce in J were full, arriving BP is enough for the lounge, right? I assume this to be true as I have accessed FCT with arriving F connecting to a lower class.
#1634
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Arriving F is different. Arriving J and departing Y means no lounge access. If arriving in FRA on LH J, then there's access to the welcome lounge, but that entails entering Germany, which might not be possible/desirable for all passengers.
#1635
Join Date: Jun 2011
Location: Near Cleveland, OH (for love, not the weather)
Programs: Marriott Plat, UA 1K
Posts: 11
Hello! I need really basic help. I have United GPUs that can be used on Lufthansa. Ideally, I'd like to have an immediate upgrade at time of purchase to minimize the stress of the waiting game. I'm willing to pay a little more for that comfort. I know, from the United forums, that I can buy a ticket via United, call to have it switched to a LH code, and then request the upgrade via a page on the United site. But what fare class do I need to buy to be pretty sure the upgrade will clear immediately? Are there even any fare classes with LH that clear immediately? I have expert mode on with United -- am I looking at the right fare classes on the codeshare flights to see what might be available, or do I need to use another site to see LH's fare classes?
OK, maybe this isn't a basic question but maybe the answer can be put into the pinned post on the UA GPU thread if appropriate.
Thank you!
OK, maybe this isn't a basic question but maybe the answer can be put into the pinned post on the UA GPU thread if appropriate.
Thank you!