M&M Flight Award Booking - FAQ and Help Thread
#421
Join Date: Jan 2007
Location: ZRH
Programs: LX M&M
Posts: 318
#422
Join Date: Aug 2010
Location: Germany
Posts: 25
By theway, the rooting has changed, NZ has withdrawn the nonstop service from MEL to WLG on weekends. So I was rebooked to MEL - AKL -WLG.
#425
Join Date: Aug 2015
Posts: 1,141
I finally accrued enough miles for a ex-US redemption in F, so now I'm looking if my maximising-oriented itinerary has any chance of actually being booked ;P
I was hoping to do LAX-FRA-ZRH in the middle of June, (ideally LH457, then LH1196), eventually SFO-FRA-ZRH (LH455) then getting a separate ticket back home to TXL, since I assumed M&M wouldn't issue a one-way ticket with two stops. The FAQ seems to imply that's doable though — is that still accurate? Or will the phone-agent (the online tool definitely can't do that) tell me it's impossible, since "more direct routing" exists or some such?
I know it's near impossible to score a F seat ex-SFO/LAX well in advance, but what are my chances of getting one if I'm monitoring availability?
I was hoping to do LAX-FRA-ZRH in the middle of June, (ideally LH457, then LH1196), eventually SFO-FRA-ZRH (LH455) then getting a separate ticket back home to TXL, since I assumed M&M wouldn't issue a one-way ticket with two stops. The FAQ seems to imply that's doable though — is that still accurate? Or will the phone-agent (the online tool definitely can't do that) tell me it's impossible, since "more direct routing" exists or some such?
I know it's near impossible to score a F seat ex-SFO/LAX well in advance, but what are my chances of getting one if I'm monitoring availability?
Last edited by klausa; Dec 26, 2016 at 5:09 pm
#426
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
I was hoping to do LAX-FRA-ZRH in the middle of June, (ideally LH457, then LH1196), eventually SFO-FRA-ZRH (LH455) then getting a separate ticket back home to TXL, since I assumed M&M wouldn't issue a one-way ticket with two stops. The FAQ seems to imply that's doable though — is that still accurate? Or will the phone-agent (the online tool definitely can't do that) tell me it's impossible, since "more direct routing" exists or some such? I know it's near impossible to score a F seat ex-SFO/LAX well in advance, but what are my chances of getting one if I'm monitoring availability?
LAX/SFO-MUC are occasionally available in advance but rarely in June. Suggest you book DEN-MUC or ORD-FRA, both of which are much easier to find in advance even in June. Then monitor LAX or SFO departures and switch if and when seats are released in the few days before departure, and you can call fast enough. FRA/MUC-ZRH are usually easy to find at pretty much any time. You can add ZRH-TXL for free if ZRH stay is less than 24 hours. Otherwise, just buy a cheap ZRH-TXL ticket to get you home.
#427
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,516
I finally accrued enough miles for a ex-US redemption in F, so now I'm looking if my maximising-oriented itinerary has any chance of actually being booked ;P
I was hoping to do LAX-FRA-ZRH in the middle of June, (ideally LH457, then LH1196), eventually SFO-FRA-ZRH (LH455) then getting a separate ticket back home to TXL, since I assumed M&M wouldn't issue a one-way ticket with two stops. The FAQ seems to imply that's doable though — is that still accurate? Or will the phone-agent (the online tool definitely can't do that) tell me it's impossible, since "more direct routing" exists or some such?
I know it's near impossible to score a F seat ex-SFO/LAX well in advance, but what are my chances of getting one if I'm monitoring availability?
I was hoping to do LAX-FRA-ZRH in the middle of June, (ideally LH457, then LH1196), eventually SFO-FRA-ZRH (LH455) then getting a separate ticket back home to TXL, since I assumed M&M wouldn't issue a one-way ticket with two stops. The FAQ seems to imply that's doable though — is that still accurate? Or will the phone-agent (the online tool definitely can't do that) tell me it's impossible, since "more direct routing" exists or some such?
I know it's near impossible to score a F seat ex-SFO/LAX well in advance, but what are my chances of getting one if I'm monitoring availability?
One way awards do not allow a stopover (a break of journey over 24 hours) and I think only one transfer is allowed in the originating or destination region, so LAX-FRA-TXL or LAX-FRA-ZRH is ok but LAX-FRA-ZRH-TXL is not.
#428
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,271
On one-way awards a maximum of two transfers are allowed (I was able to book CUR-PTY-MEX-FRA last year) or BRU-VIE-FRA-KBV this year.
#429
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
The only deciding factor for the amount of transfers is how many regions are involved. It doesn't matter where the transfers are nor whether it is a oneway or a return.
Awards within 1 region: 1 transfer (i.e 2 legs)
Awards between 2 regions: 2 transfers (i.e. 3 legs)
3+ Region Awards: 3 transfers (i.e. 4 legs)
Obviously, this is per direction (so 3+3 legs on a return award between 2 regions).
There are a few exceptions if a routing within Europe is not available with the regular amount of legs (that means, LH & co don't fly it at all, not "it's not available as award on the day I want to fly").
#430
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,516
LAX-FRA-ZRH does not involve any transfer in Europe so LAX-FRA-ZRH-TXL might be ok if you can find an agent to book the connection since it can't be booked online. However, it may not give enough time to enjoy both the FCT and the FCL E in ZRH.
#432
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,516
#433
Join Date: Mar 2008
Posts: 4,859
I think it's a blanket rule for any transfers at all. Together with the region restrictions it makes some awards non bookable.
#434
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
The rule regarding transfers (or amount of legs) really is quite simple - and it's not a "theory" of mine. I'll try again, leaving out the word "transfer":
- Awards within 1 region: your award can have up to 2 legs
- Awards between 2 regions: your award can have up to 3 legs
- 3+ Region Awards: your award can have up to 4 legs
If you don't trust my "theory", feel free to call M&M and ask for theirs.
#435
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,516
I'm basing my 'theory' on this thread (4 and 8) and in particular the following.
which suggests that in the destination region (Europe) only one transfer is allowed, and in this case the transfer is in ZRH and FRA does not count as a transfer because it's an entry point in Europe.
Transfers/Stopover:
Reise innerhalb einer Region
Ein Transfer ist erlaubt
Reisen zwischen zwei Kontinenten
ein Segment mit einem Transfer in der Startregion und/oder einem Transfer in der Endregion
Reise innerhalb einer Region
Ein Transfer ist erlaubt
Reisen zwischen zwei Kontinenten
ein Segment mit einem Transfer in der Startregion und/oder einem Transfer in der Endregion
Last edited by NewbieRunner; Dec 31, 2016 at 12:09 pm Reason: clarification