Mar 8, 2013, 4:49 am
Last edit by: NewbieRunner
Basics about the evoucher:
Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)
Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.
How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.
With an eVoucher, you travel one class higher [link to general eVoucher information]
Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)
Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.
How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.
With an eVoucher, you travel one class higher [link to general eVoucher information]
Miles & More eVoucher upgrade Questions [merged Q&A]
Jul 30, 2020, 10:08 am
#886
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,153
I want to upgrade LX Business Basic P to First Class A using 2 eVouchers. The flight is in January 2021.
Is it okay to call local M&M or would it be more effective to call German SEN line?
How long does it take for the upgrade to clear on LX?
I remember my upgrades on LH always cleared on the day before the departure date
Is it okay to call local M&M or would it be more effective to call German SEN line?
How long does it take for the upgrade to clear on LX?
I remember my upgrades on LH always cleared on the day before the departure date
Jul 30, 2020, 10:36 am
#887
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
I want to upgrade LX Business Basic P to First Class A using 2 eVouchers. The flight is in January 2021.
Is it okay to call local M&M or would it be more effective to call German SEN line?
How long does it take for the upgrade to clear on LX?
I remember my upgrades on LH always cleared on the day before the departure date
Is it okay to call local M&M or would it be more effective to call German SEN line?
How long does it take for the upgrade to clear on LX?
I remember my upgrades on LH always cleared on the day before the departure date
Jul 31, 2020, 8:11 am
#888
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,153
I called LX SEN line and, as always, I can be offered a waiting list only. LX will not confirm a SEN upgrade for a flight which is half a year from now.
Those instant upgrades on LX must be an urban legend
I guess it might clear on the evening before the departure when they have leftovers seats not sold by then. Not really looking forward to flying in a middle seat on my birthday.
Those instant upgrades on LX must be an urban legend
I guess it might clear on the evening before the departure when they have leftovers seats not sold by then. Not really looking forward to flying in a middle seat on my birthday.
Aug 7, 2020, 2:19 pm
#889
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
I called LX SEN line and, as always, I can be offered a waiting list only. LX will not confirm a SEN upgrade for a flight which is half a year from now.
Those instant upgrades on LX must be an urban legend
I guess it might clear on the evening before the departure when they have leftovers seats not sold by then. Not really looking forward to flying in a middle seat on my birthday.
Those instant upgrades on LX must be an urban legend
I guess it might clear on the evening before the departure when they have leftovers seats not sold by then. Not really looking forward to flying in a middle seat on my birthday.
Nov 17, 2020, 9:31 pm
#890
Join Date: Dec 2019
Posts: 258
Two questions in case anyone here knows:
One, does the M&M website accurately reflect vouchers that are expiring soon? I thought all vouchers expiring 2020 have been extended to expire 2021, but I see a message on the "my account" page saying that there are eVouchers expiring soon. There's no way online to check when exactly they expire, right?
Secondly, can I use them to upgrade a domestic United flight? Especially on a widebody transcontinental from economy to Polaris business? The M&M website only refers to "international" flights, but I wonder if that's maybe just meant to emphasise that it also works for international flights.
Thank you!!
One, does the M&M website accurately reflect vouchers that are expiring soon? I thought all vouchers expiring 2020 have been extended to expire 2021, but I see a message on the "my account" page saying that there are eVouchers expiring soon. There's no way online to check when exactly they expire, right?
Secondly, can I use them to upgrade a domestic United flight? Especially on a widebody transcontinental from economy to Polaris business? The M&M website only refers to "international" flights, but I wonder if that's maybe just meant to emphasise that it also works for international flights.
Thank you!!
Nov 18, 2020, 12:36 am
#891
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
I would call in any ask about the expiry. I have 1 evoucher from two years ago, which tried to use in October but my flights got cancelled so the vouvher was credited back. Either that crediting or the extension caused no message to pop up so far. My step father has two from two years ago too, which are due to expire under normal rules this or next quarter, but there is no message about any expiry in his account so far.
Nov 18, 2020, 8:39 am
#892
Join Date: Dec 2019
Posts: 258
I would call in any ask about the expiry. I have 1 evoucher from two years ago, which tried to use in October but my flights got cancelled so the vouvher was credited back. Either that crediting or the extension caused no message to pop up so far. My step father has two from two years ago too, which are due to expire under normal rules this or next quarter, but there is no message about any expiry in his account so far.
edit: Aaaand of course those fare classes are almost as expensive as just booking business outright. 🤦♂️ So maybe not as good a use of the vouchers as I had hoped.
Last edited by mb752; Nov 18, 2020 at 9:38 am Reason: added booking class prices
Nov 21, 2020, 4:29 am
#893
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
My account shows 4 vouchers, two from Nov 18 and two from Nov 20, and no message about any of them expiring soon.
May 6, 2021, 10:00 am
#894
Join Date: Dec 2019
Posts: 258
Does anyone know if an OS premium economy ticket in N would be upgradeable to business with eVouchers? N isn't listed in the booking classes that are excluded for OS in the stickied post, but I also can't find it in the M&M upgrade charts at all.
May 6, 2021, 11:18 am
#895
Join Date: Sep 2018
Location: VIE/BTS
Posts: 975
I guess only E & G are upgradeable.
May 13, 2021, 11:48 am
#896
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,271
Upgrade to F using e-vouchers
After reaching SEN (thanks, LX+LH, for Spain-GRU deal), I received 2 e vouchers that I would like to use to upgrade from P to A on my 13 November ZRH-GRU. The agent mentioned that I am on the waitlist for this upgrade (LX currently sells 4 seats in F for 13 NOV). Is there any timeline when these upgrades are cleared (or not). Or does it happen only on the day of departure? Thank you.
May 13, 2021, 12:25 pm
#897
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,153
After reaching SEN (thanks, LX+LH, for Spain-GRU deal), I received 2 e vouchers that I would like to use to upgrade from P to A on my 13 November ZRH-GRU. The agent mentioned that I am on the waitlist for this upgrade (LX currently sells 4 seats in F for 13 NOV). Is there any timeline when these upgrades are cleared (or not). Or does it happen only on the day of departure? Thank you.
May 16, 2021, 7:47 am
#898
Join Date: Jun 2006
Programs: SQ PPS - M&M SEN - QR Platinum - ITA Executive - IC Diamond Ambassador
Posts: 303
I am looking to book a trip in February next year to BKK. I have the option to book in economy basic, which books in L or economy basic plus, which books in S (for Lufthansa or Austrian) - the extra price is around €60 per person (around €240 for family of 4).
No real benefit to spend more and book in Economy basic plus except for the fact that I could burn my evouchers to upgrade to business. Both OS as LH business availability is wide open in terms of standard award availability (also no seats are occupued on EF).
Is there any way to get more confidence that I will be able to upgrade the flights from S to business or is it just wait until I have booked and hope that the upgrade will be available?
Thanks for the insights
No real benefit to spend more and book in Economy basic plus except for the fact that I could burn my evouchers to upgrade to business. Both OS as LH business availability is wide open in terms of standard award availability (also no seats are occupued on EF).
Is there any way to get more confidence that I will be able to upgrade the flights from S to business or is it just wait until I have booked and hope that the upgrade will be available?
Thanks for the insights
May 16, 2021, 9:02 am
#899
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,641
I am looking to book a trip in February next year to BKK. I have the option to book in economy basic, which books in L or economy basic plus, which books in S (for Lufthansa or Austrian) - the extra price is around €60 per person (around €240 for family of 4).
No real benefit to spend more and book in Economy basic plus except for the fact that I could burn my evouchers to upgrade to business. Both OS as LH business availability is wide open in terms of standard award availability (also no seats are occupued on EF).
Is there any way to get more confidence that I will be able to upgrade the flights from S to business or is it just wait until I have booked and hope that the upgrade will be available?
Thanks for the insights
No real benefit to spend more and book in Economy basic plus except for the fact that I could burn my evouchers to upgrade to business. Both OS as LH business availability is wide open in terms of standard award availability (also no seats are occupued on EF).
Is there any way to get more confidence that I will be able to upgrade the flights from S to business or is it just wait until I have booked and hope that the upgrade will be available?
Thanks for the insights