Mar 6, 2013, 3:54 am
List of M&M promotions
Nov 25, 2012, 2:04 am
#1456
Join Date: Feb 2008
Location: Stockholm
Programs: Various
Posts: 3,369
Nov 25, 2012, 5:41 am
#1457
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Sorry... but you' re basing this on?
For all M&M purposes DBX is the Middle East region (as would most people also assume without looking at the M&M region chart). The promo could have been clearer by specifying the countries, but assuming the Middle East is considered Asia for airline promotions is also a bit much.
For all M&M purposes DBX is the Middle East region (as would most people also assume without looking at the M&M region chart). The promo could have been clearer by specifying the countries, but assuming the Middle East is considered Asia for airline promotions is also a bit much.
Last edited by RTW1; Nov 25, 2012 at 5:49 am
Nov 25, 2012, 5:45 am
#1458
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
24/11/2012
SINGAPORE-FRANKFURT MAIN +3,194 +3,194
Double miles asia +3,194
Executive Bonus +1,597 +1,597
LH779/LH779
Economy Class, K
Nice promo... 16k miles for a €600 ticket. And I even got 76A on both flights with an empty seat next to me :-).
Nov 25, 2012, 6:57 am
#1459
Join Date: Feb 2008
Location: Stockholm
Programs: Various
Posts: 3,369
A map. Sorry, I do not understand why you are disputing that Dubai is in Asia.
Well, Dubai is in the Middle East but the Middle East is in Asia. So yes, I think Lufthansa should have been clearer that they meant Asia according to M&M charts and not Asia according to maps.
Btw, I would have taken this flight anyway so no real loss.
Well, Dubai is in the Middle East but the Middle East is in Asia. So yes, I think Lufthansa should have been clearer that they meant Asia according to M&M charts and not Asia according to maps.
Btw, I would have taken this flight anyway so no real loss.
Nov 25, 2012, 7:07 am
#1460
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
It is an M&M promotion so it's not that strange they use their own definitions...
So not disputing where Dubai is, just that's it's obviously not Asia for M&M.
Nov 25, 2012, 8:55 am
#1461
Join Date: Feb 2008
Location: Stockholm
Programs: Various
Posts: 3,369
Btw, there is no region called Asia used by M&M. They have South East Asia and Central Asia/Far East. Which one of them is it that they mean by saying Asia?
The point here is that LH have been stupid by not specifying what they meant. Let's leave it there. However, if Franz is reading this then add the miles to my account. You know where to find me.
The point here is that LH have been stupid by not specifying what they meant. Let's leave it there. However, if Franz is reading this then add the miles to my account. You know where to find me.
Nov 25, 2012, 12:54 pm
#1462
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
Sorry... but you' re basing this on?
For all M&M purposes DBX is the Middle East region (as would most people also assume without looking at the M&M region chart). The promo could have been clearer by specifying the countries, but assuming the Middle East is considered Asia for airline promotions is also a bit much.
For all M&M purposes DBX is the Middle East region (as would most people also assume without looking at the M&M region chart). The promo could have been clearer by specifying the countries, but assuming the Middle East is considered Asia for airline promotions is also a bit much.
HTB.
Dec 9, 2012, 5:55 am
#1463
Join Date: Dec 2009
Location: WAW
Programs: M&M FTL, A-Club Platinum, HH Gold, FB Silver, PC Platinum, Club Carlson Gold, BW Rewards Diamond
Posts: 101
On webesite M&M for FTL, in section - Exclusive offers, there is a special offer from Langham to get higher status in their program after via link (given on the website) - https://1865.langhamhotels.com/enrolment.aspx?IC=MMFTL.
But doesn't work, the invitation code is invalid.
Any suggestions?
But doesn't work, the invitation code is invalid.
Any suggestions?
Dec 12, 2012, 12:43 am
#1464
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,271
Double Asia Miles
Interesting reply from Miles and More:
Dear XXX,
Thank you for your e-mail.
We are delighted to inform you that your registration for the Double Miles Asia Promotion was successfully processed. Unfortunately, your flights Frankfurt - Almaty on XXX and Almaty - Frankfurt on XXX cannot be considered for additional mileage credit as the promotion does not include flights to and from central Asia. Kindly accept our apologies for the disappointment caused.
Feel free to contact us if you have any further queries. We will gladly assist you.
Dear XXX,
Thank you for your e-mail.
We are delighted to inform you that your registration for the Double Miles Asia Promotion was successfully processed. Unfortunately, your flights Frankfurt - Almaty on XXX and Almaty - Frankfurt on XXX cannot be considered for additional mileage credit as the promotion does not include flights to and from central Asia. Kindly accept our apologies for the disappointment caused.
Feel free to contact us if you have any further queries. We will gladly assist you.
Dec 12, 2012, 1:14 am
#1465
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Interesting reply, makes you wonder if they even bother to read their words before sending......
It would have been a smart idea if they had included the list of countries that M&M regards as Asia in the promotion, but stupidly they didn't.
They seems to use the same regions as they do for awards, but it seems they feel that only the South East Asia and the Far East are truly Asia.
A bit stupid...and if I were you I would complain again. I did for a promotion a while ago that also wasn't very clear (it was a German LH newsletter, that didn't specify that only flights originating from DE (not if using a feeder from somewhere else) would qualify). It took four complaints before I got what was owed.
It would have been a smart idea if they had included the list of countries that M&M regards as Asia in the promotion, but stupidly they didn't.
They seems to use the same regions as they do for awards, but it seems they feel that only the South East Asia and the Far East are truly Asia
. A bit stupid...and if I were you I would complain again. I did for a promotion a while ago that also wasn't very clear (it was a German LH newsletter, that didn't specify that only flights originating from DE (not if using a feeder from somewhere else) would qualify). It took four complaints before I got what was owed.
Dec 12, 2012, 3:31 am
#1466
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Interesting reply, makes you wonder if they even bother to read their words before sending......
It would have been a smart idea if they had included the list of countries that M&M regards as Asia in the promotion, but stupidly they didn't.
They seems to use the same regions as they do for awards, but it seems they feel that only the South East Asia and the Far East are truly Asia.
A bit stupid...and if I were you I would complain again. I did for a promotion a while ago that also wasn't very clear (it was a German LH newsletter, that didn't specify that only flights originating from DE (not if using a feeder from somewhere else) would qualify). It took four complaints before I got what was owed.
It would have been a smart idea if they had included the list of countries that M&M regards as Asia in the promotion, but stupidly they didn't.
They seems to use the same regions as they do for awards, but it seems they feel that only the South East Asia and the Far East are truly Asia
. A bit stupid...and if I were you I would complain again. I did for a promotion a while ago that also wasn't very clear (it was a German LH newsletter, that didn't specify that only flights originating from DE (not if using a feeder from somewhere else) would qualify). It took four complaints before I got what was owed.
I agree with you that the OP should keep claiming because M&M is not right but least in this occasion they replied to the subject. In my experience they do not get even close
Dec 13, 2012, 5:44 pm
#1468
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,271
Double Asia Miles
And a quick follow up within 36 hours:
Dear XXX,
We checked the Terms and Conditions of the Double Miles Asia Promotion with the participating airlines and agree that an exclusion of a specific Asian region has been mentioned. Therefore, we have now credited the promotional miles for your flights Frankfurt - Almaty from XXX and Almaty - Frankfurt from XXX to your account. You can view the changes to your statement online at www.miles-and-more.com > My Lounge > My mileage account.
Dear XXX,
We checked the Terms and Conditions of the Double Miles Asia Promotion with the participating airlines and agree that an exclusion of a specific Asian region has been mentioned. Therefore, we have now credited the promotional miles for your flights Frankfurt - Almaty from XXX and Almaty - Frankfurt from XXX to your account. You can view the changes to your statement online at www.miles-and-more.com > My Lounge > My mileage account.
Dec 14, 2012, 10:25 am
#1470
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671