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To get miles, or not to get? That is the question...

To get miles, or not to get? That is the question...

 
Old Apr 13, 05, 12:05 pm
  #1  
Original Poster
 
Join Date: Aug 2000
Location: Long Beach, CA, USA
Programs: DL, AA, US, UA, VX
Posts: 454
To get miles, or not to get? That is the question...

I flew TACA in February from LAX/SJO/LAX...a total of about 5400 r/t. I had my AAdvantage number in the PNR, but never got miles. I submitted my boarding passes, etc. via fax like instructed. I waited nearly a month and faxed twice again in between. I finally got a card from AA yesterday explaining to me how "unhappy" they were to inform me that my trip was not eligible for miles. Apparently I flew in "L" class, which is not eligible. How the heck do you know when you book it? I'm booked to fly the same itinerary next week and I can't seem to find the fare class any where in my record. The res number begins with an "H" if that helps. Any suggestions? I e-mailed TACA but have not yet received a response. Thanks!
egtravel is offline  
Old Apr 20, 05, 1:36 pm
  #2  
 
Join Date: Jan 2000
Location: 3A - most likey <> BKK <--> EZE; TACA 3A nobody, but GP million miler; Hilton Gold sometimes. Successfully divorced from CO PLAT.
Posts: 3,076
Originally Posted by egtravel
The res number begins with an "H" if that helps. Any suggestions?
The res number would be the PNR number and that has nothing to do with the class of service that you flew. Whenever you fly, you will be booked into a certain COS. That class of service will be found in the record and will always follow the flight number:

TA 501L 1MAY LAX-SAL HK1 7:00A - 11:00A /5

If in doubt, or it if it doesn't show up w an online booking, just call and ask, 'what COS am i booked in?' The agent should understand the terminology and be able to provide the details.

No problema!
tvl4free is offline  
Old Apr 20, 05, 4:13 pm
  #3  
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Join Date: Aug 2000
Location: Long Beach, CA, USA
Programs: DL, AA, US, UA, VX
Posts: 454
Thanks tvl4free! I understand I can always call them, but it would be so nice if they showed it on-line for us lazy people! However, you did enlighten me and I do appreciate that.

My res looks like this and shows no class of service :

Date: 21APR - THU Airline: LACSA
Flight: 0603 Meal: R
Departure: 23:55 Arrival: 06:40
Cabin: Economy Flight Time: 5.42
Miles Flown: 2731 Stops on route: 00
Status: CONFIRMED

BTW, TACA did get back to me after I posted (sorry, I should have followed up!) and apparently I'm not eligible for AA miles tomorrow either! So I signed up for TACA's FF program and got the miles from last February applied to my account as will the miles I fly this weekend!
egtravel is offline  

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