I flew TACA in February from LAX/SJO/LAX...a total of about 5400 r/t. I had my AAdvantage number in the PNR, but never got miles. I submitted my boarding passes, etc. via fax like instructed. I waited nearly a month and faxed twice again in between. I finally got a card from AA yesterday explaining to me how "unhappy" they were to inform me that my trip was not eligible for miles.
Apparently I flew in "L" class, which is not eligible. How the heck do you know when you book it? I'm booked to fly the same itinerary next week and I can't seem to find the fare class any where in my record. The res number begins with an "H" if that helps. Any suggestions? I e-mailed TACA but have not yet received a response. Thanks!