Mixed class booking
May 6, 2013 | 11:19 am
#1
Original Poster
Join Date: Sep 2012
Location: MEX
Programs: LATAMPASS, Copa ConnectMiles Gold
Posts: 266
Mixed class booking
Hi all ... I'm planning a trip later this year to the Falkland Islands, and am trying to figure out how to make a mixed-class booking on LAN.com -- MEX-SCL in business, and SCL-PUQ-MPN in economy.
Is there a trick to making a mixed-class booking on LAN.com? Or will I have to call LAN to book my ticket? I've only ever done a single-class ticket with them before, so this is a new issue for me. I've already found the itinerary and pricing I want on Matrix, but have been unable to get the LAN website to cooperate.
Thanks!
Is there a trick to making a mixed-class booking on LAN.com? Or will I have to call LAN to book my ticket? I've only ever done a single-class ticket with them before, so this is a new issue for me. I've already found the itinerary and pricing I want on Matrix, but have been unable to get the LAN website to cooperate.
Thanks!
May 6, 2013 | 4:52 pm
#2
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Yeah, Lan.com does not do mixed class trips. There are some tricks, but probably best to call and spoon feed them the flights since you have the Matrix info. But sadly sometimes that doesn't work, the call centre doesn't always see the flights. Then (wash my mouth out with soap) you might have to use Expedia or Orbitz.
May 6, 2013 | 6:45 pm
#3
A FlyerTalk Posting Legend
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,601
You also might consider a traditional travel agent. They can mix/match anything (issued on LAN ticket stock) and sometimes there have been private fares available to TAs (in the GDS) that you might not get on .com - fear not, they are published in the sense that you get credit, etc.
May 6, 2013 | 9:42 pm
#4
Original Poster
Join Date: Sep 2012
Location: MEX
Programs: LATAMPASS, Copa ConnectMiles Gold
Posts: 266
Thanks for the tips. Will try the call center first. I've gotten so used to booking directly via airline websites in recent years that I haven't done the call center or Expedia/Orbitz thing in some time!
May 7, 2013 | 8:06 am
#5
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
You also might consider a traditional travel agent. They can mix/match anything (issued on LAN ticket stock) and sometimes there have been private fares available to TAs (in the GDS) that you might not get on .com - fear not, they are published in the sense that you get credit, etc.
Sep 20, 2015 | 11:22 am
#6
Join Date: Aug 2008
Location: LHR
Programs: BAEC GGL & CCR / QF LTG
Posts: 834
Has there been any update on mixed class bookings on lan.com? I want to use the Chilean site as the tickets are substantially cheaper than a UK OTA. I have considered two separate bookings:
- SCL - IPC - SCL (Business)
- SCL - LIM - CUZ - SCL (Economy)
Sep 21, 2015 | 6:00 am
#7
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Hi Jase
If flying LAN-LAN on separate tix, no problem having the bags tagged all the way.
If flying LAN-LAN on separate tix, if the first LAN flight is delayed they will look after you, just be sure to let them know at the origin of the delay and they will work on it there.
If flying LAN-LAN on separate tix, no problem having the bags tagged all the way.
If flying LAN-LAN on separate tix, if the first LAN flight is delayed they will look after you, just be sure to let them know at the origin of the delay and they will work on it there.
Nov 10, 2019 | 2:08 am
#8
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,257
I assume the comment from bingocallerb22 from over six years ago still stands and LATAM's website doesn't function as well as it could.
I'm trying to book a multi-city business ticket where two of the flights are economy only. When I put my routing in the multi-city function on LATAM's website, I get results for all the flights I want, except the two economy sectors say the (business) cabin isn't available. Obviously I'd be happy to fly economy on those sectors but the engine doesn't allow me to select any flights. Of course, if I perform the whole search in economy, I can't select business on any flights.
Are my only options calling LATAM or using a TA?
I'm trying to book a multi-city business ticket where two of the flights are economy only. When I put my routing in the multi-city function on LATAM's website, I get results for all the flights I want, except the two economy sectors say the (business) cabin isn't available. Obviously I'd be happy to fly economy on those sectors but the engine doesn't allow me to select any flights. Of course, if I perform the whole search in economy, I can't select business on any flights.
Are my only options calling LATAM or using a TA?
Nov 11, 2019 | 12:14 pm
#9
Join Date: Aug 2016
Programs: LATAMPASS Silver, SkyMiles Silver Medallion
Posts: 533
I assume the comment from bingocallerb22 from over six years ago still stands and LATAM's website doesn't function as well as it could.
I'm trying to book a multi-city business ticket where two of the flights are economy only. When I put my routing in the multi-city function on LATAM's website, I get results for all the flights I want, except the two economy sectors say the (business) cabin isn't available. Obviously I'd be happy to fly economy on those sectors but the engine doesn't allow me to select any flights. Of course, if I perform the whole search in economy, I can't select business on any flights.
Are my only options calling LATAM or using a TA?
I'm trying to book a multi-city business ticket where two of the flights are economy only. When I put my routing in the multi-city function on LATAM's website, I get results for all the flights I want, except the two economy sectors say the (business) cabin isn't available. Obviously I'd be happy to fly economy on those sectors but the engine doesn't allow me to select any flights. Of course, if I perform the whole search in economy, I can't select business on any flights.
Are my only options calling LATAM or using a TA?