Online Transaction Statement
Sep 18, 2003 | 10:07 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Online Transaction Statement
My online transaction statement suddenly says "We have no transactions registered yet".
Interesting, since the Member Status screen shows an increase in both Award and Level miles since I last checked a few days ago.
Has anybody else experienced this?
johan
Interesting, since the Member Status screen shows an increase in both Award and Level miles since I last checked a few days ago.
Has anybody else experienced this?
johan
Sep 18, 2003 | 3:25 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Biggleswade
Programs: SK Gold, AY Gold
Posts: 13,675
Has been like this all day for me too... Glad it's not just me, I got all worried they'd thought I'd done something to invalidate my ts&cs and had wiped my account...
Annoying thing is, that probably means they haven't registered the 5 outstanding flights that would get me (at least) the 89 remaining miles for PE...
Annoying thing is, that probably means they haven't registered the 5 outstanding flights that would get me (at least) the 89 remaining miles for PE...
Sep 19, 2003 | 3:45 am
#6
Join Date: Sep 2002
Location: Cheltenham
Programs: Mucci, KLM Plat for Life , BA now muddy grey, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,692
Hmm I wonder if this is something to do with the on-line booking bonus; If you look at status of these the majority of my claims have mysteriously dissapeared including the one I made yesterday.
Sep 19, 2003 | 5:07 am
#7
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Same here. Everything disappeared yesterday.
Might be just a glitch in the processing the next printed statments.
-- Dambus
Sep 19, 2003 | 10:22 am
#8
Original Poster
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by simonsmith:
Hmm I wonder if this is something to do with the on-line booking bonus.</font>
Hmm I wonder if this is something to do with the on-line booking bonus.</font>
"Recent problems with the automatic crediting of online booking bonuses have been resolved however.
Your online transactions will only show a limited number of recent transactions but if they disappeared completely then that is probably a temporary problem. If this persists please let me know."
I replied that it was indeed persisting.
johan
Sep 22, 2003 | 2:47 pm
#13
Join Date: Oct 2002
Location: Tokyo
Programs: JL, DL, NH
Posts: 66
All my transactions are still missing as of Tuesday night (22.09). It looks like my balance has changed a little in the meantime however as before I was like 900 miles away from Plat and now only about 450. I would like to know what those miles are and what the posting date is because I was only 153 miles away from getting another 2500 miles in the recent July/August promotion. If anything extra has posted I want to claim the extra 2500 from the promotion.
[Update: everything back to normal now]
[This message has been edited by usexpat (edited 09-23-2003).]
[Update: everything back to normal now]
[This message has been edited by usexpat (edited 09-23-2003).]