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-   -   The new AF-KL loyalty program (https://www.flyertalk.com/forum/klm-flying-dutchman/410729-new-af-kl-loyalty-program.html)

tricopulos Mar 14, 2005 10:40 am

The new AF-KL loyalty program
 
Illuminating call with the FD helpdesk:
1) starting date new program: 1st June
2) elite bonusses: Silver:50%, Gold: 75%, Platinum: 100% :td:
3) if member flies on Kenya or SkyTeam carriers nothing changes (award and level miles are earned); on other partner airlines (e.g. Malaysia, Malev, China Southern) ONLY award miles :td: :td:
4) minimum mileage for short flights: 750 miles ^
5) award miles expire after 36 months :td:
6) miles needed for yearly level renewal: 25/40/70, but 30/60/90 if member resides in France :confused:
7) awards can be booked only on SkyTeam carriers, not on partner airlines :mad:
8) new world zones (Central America will require more miles than Northern America, Asia will be divided into two zones, introduction of two Pacific Ocean zones, etc) :td:
9) some partners (which ones?) will leave the program :confused:

On the poz side: possibility to hold a new booking for 4 days before confirming. ^ ^ ^

psollitt Mar 14, 2005 11:11 am

no news if e/n class will start to earn miles like the af program does of not like the fd program does ??

Germanfflyer Mar 14, 2005 12:46 pm


Originally Posted by tricopulos
Illuminating call with the FD helpdesk:

5) award miles expire after 36 months :td:

Are you SERIOUS? :mad: time to switch to NW FAST :eek:

JOUY31 Mar 14, 2005 1:25 pm


Originally Posted by tricopulos
Illuminating call with the FD helpdesk:
4) minimum mileage for short flights: 750 miles ^

I am afraid I don't see the positive side. I currently earn 1,000 F+ miles on any international segment. :(

stut Mar 14, 2005 2:16 pm

Hmm. Looks like I'll be taking all my holidays on Skyteam this year and next...

Will we at least be able to get F awards now?

BSL Mar 14, 2005 2:21 pm

Partners leaving the program?

Likely to be GlobalPass....

Thoughts?

BSL

Aviatrix Mar 14, 2005 4:05 pm

750 miles minimum would be a real bonus... if only one could actually earn miles on European flights that cost less than GBP 300 return!

Had the most idiotic letter from FD today regarding E/N fares - signed by the famous Ms Fob-Off who was signing all the Fob-Off letters about the FD change-over in 2002. I hadn't seen any letters from her recently so had rather hoped she had left... but she is still there, writing fob-off letters in replies to letters that she clearly hasn't even read.

(In a bad mood? Me???)

NickB Mar 14, 2005 4:30 pm


Originally Posted by tricopulos
Illuminating call with the FD helpdesk:
5) award miles expire after 36 months :td:

Are you sure that it is not 36 months of inactivity (viz. the current F+ rule)?

Markie Mar 14, 2005 10:26 pm

If it is 36 months then I have 3,500,000 to spend over the next three years!

tricopulos Mar 14, 2005 10:35 pm


Originally Posted by NickB
Are you sure that it is not 36 months of inactivity (viz. the current F+ rule)?

Yes, you are right, it's 36 months without taking any SkyTeam's carrier flight

tricopulos Mar 14, 2005 10:40 pm


Originally Posted by Aviatrix
Had the most idiotic letter from FD today regarding E/N fares - signed by the famous Ms Fob-Off who was signing all the Fob-Off letters about the FD change-over in 2002. I hadn't seen any letters from her recently so had rather hoped she had left... but she is still there, writing fob-off letters in replies to letters that she clearly hasn't even read.

Mrs. Zanchi has no idea about what usually goes on and the dissatisfaction of the members for the E/N classes (and the rest!): maybe she should read this forum more often???

Eendracht Mar 14, 2005 11:56 pm


Originally Posted by Markie
If it is 36 months then I have 3,500,000 to spend over the next three years!

Need some help ;)

onlysuites Mar 15, 2005 12:50 am


Originally Posted by Markie
If it is 36 months then I have 3,500,000 to spend over the next three years!

Good luck !!! I can't even spend 50k (which is only a part of my balance) on a trip to US never mind 3.5 mill.

Volvic Mar 15, 2005 2:41 am


Originally Posted by tricopulos
Illuminating call with the FD helpdesk:
...
6) miles needed for yearly level renewal: 25/40/70, but 30/60/90 if member resides in France :confused:


I understand the miles requirements (it does not mean I approve them) but do you have any clue about the number of flights required ?
Old KLM FD is 20/40/60 and now .... ?

Anyway 25/40/70 is a funny sequence, look at the requirements to pass of level
25 (25-0)
15 (40-25)
30 (70-40)

If true not really a big difference between Silver and Gold but huge gap to Plat. I think it's or an error or an indication of 'huge' additional benefits for Plat (i.e. poor ones for Gold)

Any feedback ?

NickB Mar 15, 2005 2:51 am

I don't think it is an error. These are in fact the current thresholds for F+ Bleu/Rouge (25K and 40K), so, in effect, what they are doing (from an F+ perspective) is adding a new level at 70K.
Wondering whether the CoS bonus will still be 100% for C, though (and what would be the CoS bonus for First)


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