FD Goodwill points
Jul 15, 2004 | 2:35 pm
#1
Original Poster
Join Date: Nov 2000
Location: Da Nang, Vietnam
Programs: Vietnam Airlines Lotusmiles Platinum
Posts: 2,426
FD Goodwill points
I just had over 11000 miles show up in my account as Goodwill miles. These miles acted as 1 flight credit, and counted to Award AND Level miles.
Earlier this year I had an issue with a paid ticket award upgrade showing up in my account with 0 miles, but this was eventually fixed. Made a no. of calls to achieve this so am totally shocked by this goodwill gesture.
Thanks KLM
Earlier this year I had an issue with a paid ticket award upgrade showing up in my account with 0 miles, but this was eventually fixed. Made a no. of calls to achieve this so am totally shocked by this goodwill gesture.
Thanks KLM
Jul 16, 2004 | 11:24 am
#4
Original Poster
Join Date: Nov 2000
Location: Da Nang, Vietnam
Programs: Vietnam Airlines Lotusmiles Platinum
Posts: 2,426
Originally Posted by Counsellor
Lucky, lucky. 
This is actually the 2nd Goodwill mileage credit that I've had - KLMuk gave me a few years ago! But I knew at that time that something was coming, because I was specifically asked for my account no. then by a lovely lady who no longer is associated with KLM.
Jul 16, 2004 | 11:24 am
#5
Join Date: Mar 2002
Location: BCN
Programs: BA Silver VY apologist IB up and coming
Posts: 8,706
FD just "loaned" me about 5000 Goodwill miles for an upgrade, saying they would deduct them after the flights post. Interesting concept. I wonder if they will count towards status as well?
Jul 16, 2004 | 11:52 am
#6
Original Poster
Join Date: Nov 2000
Location: Da Nang, Vietnam
Programs: Vietnam Airlines Lotusmiles Platinum
Posts: 2,426
Originally Posted by alanw
FD just "loaned" me about 5000 Goodwill miles for an upgrade, saying they would deduct them after the flights post. Interesting concept. I wonder if they will count towards status as well?
Jul 16, 2004 | 4:48 pm
#7
Join Date: Aug 2001
Posts: 3,673
Originally Posted by Cris L
Earlier this year I had an issue with a paid ticket award upgrade showing up in my account with 0 miles
This seems to be a new 'feature' introduced for 2004, I never had this happen before this year. I got the feeling the FD computer now picks up some/most/all 'D' class bookings as non-mile earning free tickets
Am now awaiting a resolution for a similar issue. Goodwill points not expected, but welcome
Jul 19, 2004 | 7:37 pm
#8
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,351
Originally Posted by Cris L
I doubt it - Lufthansa have long had an overdraft facility for there elites.. I wonder if KLM is starting the same idea ?