Koninklijke Marechaussee Prefer to Turn off Automated Passport Gates
Sep 12, 2018, 3:49 pm
#16
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Johan
Sep 12, 2018, 3:53 pm
#17
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I assume if the passport is ineligible, you would get blocked and the gate would not open to allow you into the area where it does the facial scan.
Sep 12, 2018, 11:48 pm
#18
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Sep 13, 2018, 2:53 pm
#19
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Sorry - I mis-spoke, you are correct. If memory serves the epassport gates have two barriers - the first one to get in, the second to get out. However, you do not need to use your passport to get in, only to get out.
Sep 14, 2018, 4:02 am
#20
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It seems to me that you are talking of a different kind of supervision here than in your earlier post. This one is numpty supervision, viz. having somebody holding the hand of the less experienced passengers. This does not need to be an officer but can be just any Schiphol member of staff. Supervision by an officer is supervision from the other side to ensure that nothing untoward is taking place and/or acting as a secondary border screening safety mechanism. I am not sure that all automated border gate systems require this but it is at least not uncommon. I think that it is the case both in the UK and France, for instance.
In CDG it's sheer chaos, and somewhat discriminating too. Often they are off, and when they work some airport staff is trying to let only French passport holders through, and they insult your intelligence with stupid made up excuses when you point at the EU flag at the entrance of the lane.
Sep 14, 2018, 5:43 am
#21
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In CDG it's sheer chaos, and somewhat discriminating too. Often they are off, and when they work some airport staff is trying to let only French passport holders through, and they insult your intelligence with stupid made up excuses when you point at the EU flag at the entrance of the lane.
Sep 14, 2018, 7:16 am
#22
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To be honest, I do not think that this is deliberate discrimination or insulting your intelligence. It is just that many are not especially bright or well-informed. I have to say, though, that I have never had anybody stand in the way or question me when heading towards parafes gates. If you stride on confidently, IME, you will be ignored. It is only for Acces No1 that they insist on credentials.
Indeed, striding on without saying a word, or blatantly saying yes when they ask "French?" (This is how they do the filtering) does reportedly work fine.
Anyway, this part of the discussion can be continued here: Have New Parafe Facial Recognition Gates Speeded up Things at CDG Arrival/Departures?
Sep 14, 2018, 7:21 am
#23
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To me, this sounds like airport staff trying to protect their jobs.
Sep 25, 2018, 10:58 am
#24
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Walked in to the KMar office in the Privium lounge today and asked the officer on duty who decided whether to open the e-gates or not. "That's me", she replied.
Bottom line is that the decision is a judgment call by the supervisor on duty, based on a host of factors, such as manning levels, pax numbers, etc. etc.
It also turns out that those e-gates are not quite as automatic as they appear to be. They are constantly monitored by an officer for every six gates. He has a screen for each one, which displays the passport data of all pax passing through, as well as any results that various database searches throw up. Based on this information, he or one of his colleagues may have to intervene in any number of ways.
There are apparently also plans afoot to change the physical layout of the passport checkpoints, but this is currently a bone of contention between the airport and the KMar.
Johan
Bottom line is that the decision is a judgment call by the supervisor on duty, based on a host of factors, such as manning levels, pax numbers, etc. etc.
It also turns out that those e-gates are not quite as automatic as they appear to be. They are constantly monitored by an officer for every six gates. He has a screen for each one, which displays the passport data of all pax passing through, as well as any results that various database searches throw up. Based on this information, he or one of his colleagues may have to intervene in any number of ways.
There are apparently also plans afoot to change the physical layout of the passport checkpoints, but this is currently a bone of contention between the airport and the KMar.
Johan
Sep 25, 2018, 11:25 am
#25
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If they just put up stanchions to form a single queue for all machines that would go such a long way already.
Sep 25, 2018, 3:12 pm
#27
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On departure, Americans, Japanese, Australians, Canadians, Kiwis, Singaporeans, HK passport holders and one or two other nationalities can also use the automated gates and an officer is needed to stamp their passports.