Running Late to a JB flight
May 3, 2005, 3:33 pm
#1
Original Poster
Join Date: Apr 2005
Location: Lake Merritt (Oakland , CA.)
Programs: SPG Gold,United 2P
Posts: 158
Running Late to a JB flight
I was wondering how JB reponds to a late passenger. I "heard a rumor" from a friend that they WILL NOT put you on the next flight without paying the walk up fare.
Anyone have any recent experience with this?
Thanks
Anyone have any recent experience with this?
Thanks
May 5, 2005, 5:32 pm
#4
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,007
The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
May 5, 2005, 6:01 pm
#5
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
Originally Posted by wahooflyer
The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
thats incentive enough for me....i have an odd inkling that with a credit card or something else to earn pts faster, true poo will become better...we shall see i guess.
May 7, 2005, 11:06 am
#6
Join Date: Dec 2000
Location: somewhere
Programs: Bubba's Porn Shack Platinum Member, McDonald's Million Burger Eater, Guzzler's Gin Super Drunk Membe
Posts: 354
Originally Posted by wahooflyer
The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.
I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them.
I was in a security line at Bradley International Terminal at LAX and was going to miss my flight to Australia. We sent someone up front and there were representatives from all of the airlines with flights heading overseas - Qantas, Korean, Cathay, etc. - waiting to escort their passengers through security if they were going to miss their flights.
May 7, 2005, 1:38 pm
#7
Join Date: Jan 2003
Location: SAN
Programs: DL SM, Marriot PLT, Tall guy in need of legroom
Posts: 1,478
Originally Posted by El Perro
This is not unique to jetBlue.
I was in a security line at Bradley International Terminal at LAX and was going to miss my flight to Australia. We sent someone up front and there were representatives from all of the airlines with flights heading overseas - Qantas, Korean, Cathay, etc. - waiting to escort their passengers through security if they were going to miss their flights.
I was in a security line at Bradley International Terminal at LAX and was going to miss my flight to Australia. We sent someone up front and there were representatives from all of the airlines with flights heading overseas - Qantas, Korean, Cathay, etc. - waiting to escort their passengers through security if they were going to miss their flights.
Its unique enough for airlines out of the NYC area..id love to see AA, UA, NW,CO,US or DL pull this. Ive been screwed often.