Redeem JetBlue points on Qatar Flights
Feb 1, 2024, 3:14 am
#16
Original Poster
Join Date: Feb 2019
Posts: 6,209
Feb 2, 2024, 2:10 pm
#18
Join Date: Aug 2023
Programs: EK Gold, QR Gold, EY Silver, Jumeirah One Gold, GHA Discovery Titanium, Sixt Diamond
Posts: 99
So so many bugs in this system still, or one would assume they're bugs and not by design, since it would make no sense.
For example...frequently there are reward lights available from DOH to xxx.
If you want to start from DXB or AUH (or anywhere), sometimes that's fine. DOH - LHR is available 08/03 59k points for J.
Change that to SHJ - LHR no problem, it's available with QR so shows on B6 - 78k points, very good.
But try and do that for most other EU routes, even destinations like MAN in the UK same as LHR, and you'll find that "JetBlue don't service this route"
DOH - MAN no issue. But change it to DXB, AUH, SHJ whatever and won't work, can't even search.
When going to the "browse by region" it gives only these destinations for originating from DXB for example. Doesn't matter that this doesn't match QR even remotely, with B6 you can't book QR reward flight to anywhere that isn't in this weird "region list" that B6 have setup. Perhaps it's the destinations that B6 themselves fly to? I don't fly B6 enough to know. And for some reason (must be a bug right?) they are only allowing reward flights to destinations that B6 themselves fly to.
For example...frequently there are reward lights available from DOH to xxx.
If you want to start from DXB or AUH (or anywhere), sometimes that's fine. DOH - LHR is available 08/03 59k points for J.
Change that to SHJ - LHR no problem, it's available with QR so shows on B6 - 78k points, very good.
But try and do that for most other EU routes, even destinations like MAN in the UK same as LHR, and you'll find that "JetBlue don't service this route"
DOH - MAN no issue. But change it to DXB, AUH, SHJ whatever and won't work, can't even search.
When going to the "browse by region" it gives only these destinations for originating from DXB for example. Doesn't matter that this doesn't match QR even remotely, with B6 you can't book QR reward flight to anywhere that isn't in this weird "region list" that B6 have setup. Perhaps it's the destinations that B6 themselves fly to? I don't fly B6 enough to know. And for some reason (must be a bug right?) they are only allowing reward flights to destinations that B6 themselves fly to.
Feb 2, 2024, 2:13 pm
#19
Join Date: Aug 2023
Programs: EK Gold, QR Gold, EY Silver, Jumeirah One Gold, GHA Discovery Titanium, Sixt Diamond
Posts: 99
Mar 25, 2024, 8:29 am
#20
Join Date: Sep 2018
Programs: Marriott BonvAnnoyed
Posts: 109
So, I attempted to redeem my seemingly useless B6 points for a flight via QR, found availability, and everything seemed to check out fine (via AA/BA, etc.). However, when trying to book through both jetblue.com and the JetBlue app, I encountered errors at the payment screen, regardless of which credit card I used. Finally, after mustering up the time and courage to speak with a B6 representative via chat, I waited for an hour only to be told that ONLY Hawaiian Airlines flights are available for TrueBlue redemptions at the moment. This can't possibly be true, right? Otherwise, travel BLOBBERS on boardingarea would be up in arms all over the internet.
Mar 25, 2024, 10:42 am
#21
Join Date: Aug 2023
Programs: EK Gold, QR Gold, EY Silver, Jumeirah One Gold, GHA Discovery Titanium, Sixt Diamond
Posts: 99
So, I attempted to redeem my seemingly useless B6 points for a flight via QR, found availability, and everything seemed to check out fine (via AA/BA, etc.). However, when trying to book through both jetblue.com and the JetBlue app, I encountered errors at the payment screen, regardless of which credit card I used. Finally, after mustering up the time and courage to speak with a B6 representative via chat, I waited for an hour only to be told that ONLY Hawaiian Airlines flights are available for TrueBlue redemptions at the moment. This can't possibly be true, right? Otherwise, travel BLOBBERS on boardingarea would be up in arms all over the internet.
Mar 25, 2024, 10:53 am
#22
Join Date: Sep 2018
Programs: Marriott BonvAnnoyed
Posts: 109
That's correct. I made the booking around the same time (first week of March) and it went smoothly. Now, I'm hearing this nonsense from JetBlue representatives, both via chat and over the phone. The phone representative was particularly uninformed about award redemption. She basically denied that it was ever possible to redeem B6 TrueBlue points on Qatar. At the moment, I didn't feel like continuing the conversation with her.
May 26, 2024, 11:20 am
#23
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond
Posts: 992
Yesterday, I cancelled my 2nd booking and the points were back to my account in a minute. Both cancellations were done as I needed to rebook (change routing) so it went perfectly for me.
May 26, 2024, 12:07 pm
#24
Original Poster
Join Date: Feb 2019
Posts: 6,209
I have booked 2 flights with QR in April. Although it said non-refundable, I was able to get the points back to my account almost instantly after cancelling. I also got the whole tax refunded... even more. I paid USD36.15 which was SEK398.66 that time and a few days after I cancelled the booking, I got refunded SEK403.03 due to currency rate.
Yesterday, I cancelled my 2nd booking and the points were back to my account in a minute. Both cancellations were done as I needed to rebook (change routing) so it went perfectly for me.
Yesterday, I cancelled my 2nd booking and the points were back to my account in a minute. Both cancellations were done as I needed to rebook (change routing) so it went perfectly for me.