Current cancellation policy
Nov 2, 2020 | 9:26 am
#1
Original Poster
Join Date: Nov 2011
Location: Soprano Land / North Jersey
Programs: MSC Blue Diamond, NCL Sapphire, RCCL Emerald, IHG Platinum Elite, Marriott Silver Elite.
Posts: 227
Current cancellation policy
I trust the members here first before I call JB. What is the current cancellation policy through December? I want to book a r/t flight to Fla but may have to cancel depending what is going on with the virus.
Also, it looks like they are blocking middle seats through Dec?
Thanks,
Tony
Also, it looks like they are blocking middle seats through Dec?
Thanks,
Tony
Nov 2, 2020 | 9:41 am
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,980
Fees are waived if you book a flight before February 28, 2021 (as of now). That means that if you change or cancel on any fare class, there are no change fees and you can get a travel bank credit of any difference. Note that is a credit for future travel as opposed to a refund.
Middle seat blocking is somewhat fluid. Here's the latest.
Middle seat blocking is somewhat fluid. Here's the latest.
Nov 2, 2020 | 10:11 am
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Don't rely on what phone agents tell you. Just take a peek at the B6 website.
We're waiving change/cancel fees for customers with existing bookings made through February 28, 2021. If you choose to rebook, you can do so on any flight through the end of our schedule. Fare difference may apply.
For voluntary cancellations, funds will be issued as a JetBlue Travel Bank Credit. JetBlue Vacations bookings will be issued as JetBlue Vacations Credit. Travel credits can be used for future travel to any JetBlue destination and for any traveler.
If you do book now for travel in December and then determine (outside the refund cancellation window) that you want to cancel, juts hold off until the day of travel. If B6 cancels or makes a substantial change, you are entitled to a refund. On the day of travel, if nothing has changed, you can cancel for a funny money credit and you are no worse off for having waited.
We're waiving change/cancel fees for customers with existing bookings made through February 28, 2021. If you choose to rebook, you can do so on any flight through the end of our schedule. Fare difference may apply.
For voluntary cancellations, funds will be issued as a JetBlue Travel Bank Credit. JetBlue Vacations bookings will be issued as JetBlue Vacations Credit. Travel credits can be used for future travel to any JetBlue destination and for any traveler.
If you do book now for travel in December and then determine (outside the refund cancellation window) that you want to cancel, juts hold off until the day of travel. If B6 cancels or makes a substantial change, you are entitled to a refund. On the day of travel, if nothing has changed, you can cancel for a funny money credit and you are no worse off for having waited.
Aug 6, 2021 | 8:02 pm
#4
Join Date: Nov 2006
Location: Left Coast
Programs: UA pre-covid 1K now lowly UA Gold & UA 1MM, HH Gold, Marriott Gold, ExPlAAt (with CC)
Posts: 1,404
B6 repricing for Chase Travel booking
I bought a revenue B6 ticket through Chase travel with my UR 3 d ago, a Blue fare. The fare dropped so I'd like to cancel and get a travel credit for the difference. JetBlue of course said to call Chase. Chase said if I cancel, I'll get B6 travel credit but that if I use the credit for the lower fare, the residual would be forfeited. Is this accurate? ThePointsGuy and others don't mention this. Trying to get B6 customer support these days is 200 min on hold, they don't have a callback option, and online chat ghosts you when they realize you went through an outside agency
Last edited by weezl; Aug 6, 2021 at 8:16 pm
Aug 6, 2021 | 8:22 pm
#5
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,980
I bought a revenue B6 ticket through Chase travel with my UR 3 d ago, a Blue fare. The fare dropped so I'd like to cancel and get a travel credit for the difference. JetBlue of course said to call Chase. Chase said if I cancel, I'll get B6 travel credit but that if I use the credit for the lower fare, the residual would be forfeited. Is this accurate? ThePointsGuy and others don't mention this. Trying to get B6 customer support these days is 200 min on hold, they don't have a callback option, and online chat ghosts you when they realize you went through an outside agency
Aug 7, 2021 | 2:25 pm
#6
Join Date: Nov 2006
Location: Left Coast
Programs: UA pre-covid 1K now lowly UA Gold & UA 1MM, HH Gold, Marriott Gold, ExPlAAt (with CC)
Posts: 1,404
If the Chase credit goes to your JetBlue Travel Bank account, and we assume it would, you should be able to use it to pay for the new ticket directly at jetblue.com and then still have the remaining funds in your travel bank account for use on a future trip. Really no harm in trying regardless we would think.