I bought a revenue B6 ticket through Chase travel with my UR 3 d ago, a Blue fare. The fare dropped so I'd like to cancel and get a travel credit for the difference. JetBlue of course said to call Chase. Chase said if I cancel, I'll get B6 travel credit but that if I use the credit for the lower fare, the residual would be forfeited. Is this accurate? ThePointsGuy and others don't mention this. Trying to get B6 customer support these days is 200 min on hold, they don't have a callback option, and online chat ghosts you when they realize you went through an outside agency