Flight cancelled, what to do?
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I ended up flying next day's flight, that ended up delaying by one hour too. As much as I love JetBlue, the old planes and delays get pretty annoying.
I booked my ticket with points, so I would have been screwed. Also all other alternatives would have cost me a lot of extra money as same day ticket cost 4x as my old ticket.
I booked my ticket with points, so I would have been screwed. Also all other alternatives would have cost me a lot of extra money as same day ticket cost 4x as my old ticket.
#17
Original Poster
Join Date: Feb 2016
Posts: 350
Just to rub some salt on the wound, the EMS I purchased. I thought it was $50, but I saw $80 on my credit card. I was either sleepy when I saw it or they pulled a fast one. Too bad no email receipt
Good news is that the 10% JB Card rebate posted almost immediately
Good news is that the 10% JB Card rebate posted almost immediately
#18
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The assumption that there will always be a readily available seat on another carrier and that the affected airline will push the ticket is dated at this point. Airlines are running ~85% LFs which means a lot of the flights won't have seats for rebooking anyways. And there have been plenty of instances where DL/AA/UA won't push or won't release those last few seats to OALs anyways. Looking back 20 years ago the situation was far different, with lower LFs and more willing airlines. And certainly having more options than not is a good thing. But it is not a panacea.
#19
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The assumption that there will always be a readily available seat on another carrier and that the affected airline will push the ticket is dated at this point. Airlines are running ~85% LFs which means a lot of the flights won't have seats for rebooking anyways. And there have been plenty of instances where DL/AA/UA won't push or won't release those last few seats to OALs anyways. Looking back 20 years ago the situation was far different, with lower LFs and more willing airlines. And certainly having more options than not is a good thing. But it is not a panacea.
On a 24-hour delay such as what OP faced, this would be a non-issue on any one of the legacies.
You are, of course, correct that with the economy on screech, availability is itself a problem. But, I'll take that over a recession.
#20
Join Date: Dec 2016
Posts: 1,485
I ended up flying next day's flight, that ended up delaying by one hour too. As much as I love JetBlue, the old planes and delays get pretty annoying.
I booked my ticket with points, so I would have been screwed. Also all other alternatives would have cost me a lot of extra money as same day ticket cost 4x as my old ticket.
I booked my ticket with points, so I would have been screwed. Also all other alternatives would have cost me a lot of extra money as same day ticket cost 4x as my old ticket.
#21
Original Poster
Join Date: Feb 2016
Posts: 350
#22
Join Date: Jan 2012
Location: Bergen County NJ
Programs: AA EXP, UA1K B6 Mosaic 1, Amtrak Select, Marriott Plat , AMEX Plat (noted for club access reference)
Posts: 785
What is the policy these days?
Cancelled B6 BNA-JFK 1x a day flight, rebooked to the next day. No other options other than a via BOS stop. Anyway to get an agent at the airport to book a direct flight on AA metal or UA metal if AA metal not available?
Can I use the platinum card to just buy a one way ticket on UA and submit it as part of trip interruption coverage?
Cancelled B6 BNA-JFK 1x a day flight, rebooked to the next day. No other options other than a via BOS stop. Anyway to get an agent at the airport to book a direct flight on AA metal or UA metal if AA metal not available?
Can I use the platinum card to just buy a one way ticket on UA and submit it as part of trip interruption coverage?
Last edited by theboss7593; Jul 19, 2023 at 11:24 am
#23
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,702
What is the policy these days?
Cancelled B6 BNA-JFK 1x a day flight, rebooked to the next day. No other options other than a via BOS stop. Anyway to get an agent at the airport to book a direct flight on AA metal or UA metal if AA metal not available?
Can I use the platinum card to just buy a one way ticket on UA and submit it as part of trip interruption coverage?
Cancelled B6 BNA-JFK 1x a day flight, rebooked to the next day. No other options other than a via BOS stop. Anyway to get an agent at the airport to book a direct flight on AA metal or UA metal if AA metal not available?
Can I use the platinum card to just buy a one way ticket on UA and submit it as part of trip interruption coverage?
-J.
#24
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Can an agent rebook on AA metal? Yes (at least up until today). Will they do it? No. JetBlue fights tooth and nail to keep you on their metal unless there really is no other option.