Mint cushions without cushion
Jun 10, 2017 | 3:12 pm
#1
Original Poster
Join Date: Jun 2012
Posts: 91
Mint cushions without cushion
As a VX exile, I was happily anticipating my first Mint flight from JFK to SFO. Most aspects of the Mint experience were excellent (although it IS awkward to have the Mint check-in on the opposite end of the terminal from TSA Pre at JFK.
One thing that surprised me was that there seemed to be no cushioning on the seat cushion. After a couple of hours, I took the bag-o-blanket and pillow and sat on it (...surprising my neighbors with a bit of a pop and fart sound - it was the blanket bag, not me. Honest!)
Did I just have one of their oldest seats which was due for repair, or have others found it to be inadequate for a 6 hour flight?
One thing that surprised me was that there seemed to be no cushioning on the seat cushion. After a couple of hours, I took the bag-o-blanket and pillow and sat on it (...surprising my neighbors with a bit of a pop and fart sound - it was the blanket bag, not me. Honest!)
Did I just have one of their oldest seats which was due for repair, or have others found it to be inadequate for a 6 hour flight?
Jun 11, 2017 | 12:22 am
#3
Join Date: Oct 1999
Location: New York
Posts: 7,988
Live reporting from jetBlue Mint flight... I am currently flying 1124 redeye to JFK. I am in seat 4A and when I reached my seat, there was no cushion at all. I felt like sitting in steel. I told the lead F/A and then moment later, his colleague came to reset the seat. Then the cushion was back on.
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Carfield
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Carfield
Jun 12, 2017 | 8:45 pm
#4
Original Poster
Join Date: Jun 2012
Posts: 91
Live reporting from jetBlue Mint flight... I am currently flying 1124 redeye to JFK. I am in seat 4A and when I reached my seat, there was no cushion at all. I felt like sitting in steel. I told the lead F/A and then moment later, his colleague came to reset the seat. Then the cushion was back on.
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Carfield
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Carfield
Jun 12, 2017 | 11:10 pm
#5
Join Date: Oct 1999
Location: New York
Posts: 7,988
Yes I was not aware of the inflating cushion till that redeye flight.
So if you felt that you are sitting on steel, you can ask the F/A to reset the seat control, and then you can re-inflate the seat cushion again.
Good thing to know!
Carfield
So if you felt that you are sitting on steel, you can ask the F/A to reset the seat control, and then you can re-inflate the seat cushion again.
Good thing to know!
Carfield
Oct 26, 2019 | 7:45 am
#6
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Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,409
Live reporting from jetBlue Mint flight... I am currently flying 1124 redeye to JFK. I am in seat 4A and when I reached my seat, there was no cushion at all. I felt like sitting in steel. I told the lead F/A and then moment later, his colleague came to reset the seat. Then the cushion was back on.
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Next time if you have a cushion issue, please tell the F/A to reset the seat. So they can get the cushion working.
Oct 26, 2019 | 5:38 pm
#7
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This is not the first time this has happened. Turns out the electric air pumps have a lower MBTF than anticipated. As mentioned, a reset should fix it (which the FA can easily do after getting approval from the pilots), but it is annoying. It's just like turning your computer off and back on again. That said, if the air bladder is actually broken (reset is unsuccessful), it gets fixed as quickly as it can get to wherever there are parts to fix it. As the OP did, a pillow or blanket to sit on makes it comfortable enough!
-J.
-J.
Oct 27, 2019 | 4:02 pm
#8
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Note that the reset switch is under the seat bottom. I reset myself the second time.
Oct 27, 2019 | 4:12 pm
#9
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Location: NYC
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The FA specifically mentioned extra pillows/blankets as the next option if the reset didn't work. He clearly has had to deal with this frequently. He mentioned that B6 will NOT be using these seats on new aircraft.
Note that the reset switch is under the seat bottom. I reset myself the second time.
Note that the reset switch is under the seat bottom. I reset myself the second time.
These seats are not expected to be used on the A321LR. Rather, the rumor is that they will pick the Thompson Vantage Solo.
-J.
Nov 5, 2019 | 1:39 am
#10
Join Date: Jun 2012
Location: New England
Programs: DL, UA, AA, B6, 2V, Marriott, Hilton, Hyatt
Posts: 6,133
The seats that JetBlue has in the Mint aircraft are available without the inflatable air bladder option. Aer Lingus has the same seats on their A330s, minus the inflatable cushion and the suite doors.
Nov 11, 2019 | 9:13 pm
#11
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Posts: 62,409
Not my favorite seat, though B6's configuration is at least reasonably spacious.
Nov 12, 2019 | 1:50 pm
#12
Join Date: Aug 2015
Location: NYC
Programs: Marriott Platinum, JetBlue Mosaic, Hilton Silver
Posts: 714
Remember this thread next time your aircraft is subbed for a Mint aircraft on a non-Mint route and nobody is allowed to sit in the Mint seats. The FAs are specially trained on how to operate those seats.
Dec 3, 2019 | 7:58 pm
#13
Join Date: Nov 2009
Location: EWR
Posts: 318
Jun 7, 2021 | 5:02 pm
#14
Join Date: Jun 2021
Posts: 13
This happens to me all the time, and I usually have to ask the FAs to use the awkward under-seat reset button - but on my most recent flight, the FA fixed it by pressing "lumbar +" three times and then "cushion +" once. A minute later, and it was all inflated again! I did that combination myself later in the flight when it failed again and it worked great. She said techops showed it to her, and that it's a 'factory reset' option. The seat stays powered on the whole time, so I don't think it's an actual electrical reset.
Jun 8, 2021 | 5:58 am
#15
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
This happens to me all the time, and I usually have to ask the FAs to use the awkward under-seat reset button - but on my most recent flight, the FA fixed it by pressing "lumbar +" three times and then "cushion +" once. A minute later, and it was all inflated again! I did that combination myself later in the flight when it failed again and it worked great. She said techops showed it to her, and that it's a 'factory reset' option. The seat stays powered on the whole time, so I don't think it's an actual electrical reset.