Changing seat on second segment
Jan 24, 2017 | 5:49 am
#1
Original Poster
Join Date: Feb 2011
Location: Pembroke NH
Programs: Diamond Hilton, Gold Marriott
Posts: 39
Changing seat on second segment
I am flying BOS-SFO-BOS on JBU. Flew out here the other day, flying back on Friday. I have a middle seat for my return flight, and I'd like to change it. Prior to flying out here, I had the option to change seats on the website, but now when I log in to manage my flight, the I don't have the option. How can I go about trying to change my seat?
Dec 18, 2019 | 8:50 pm
#5
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
So wait, it's impossible to change the seat via the JetBlue website on any successive segments of an itinerary after being checked-in? (The option is currently greyed out for me - found this thread via search.)
Dec 19, 2019 | 6:16 am
#7
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG
Posts: 3,583
Usually the website seat map is only locked out when you're actively checked into one of the flights on the itinerary. But a quick gander around these parts will reveal that JetBlue's website doesn't always function exactly as it's supposed to.
Dec 19, 2019 | 8:27 am
#8
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
No, it's a Mint r/t. 
I'm currently checked-in for the outbound of a r/t itinerary. Will the seat map for the inbound become "unlocked" once the outbound flight departs (or completes)?
This seems like a huge system limitation....
This seems like a huge system limitation....
Dec 19, 2019 | 2:54 pm
#10
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, BW DS, Avis PC, Natl Exec, Greyhound Road Rewards
Posts: 20,052
I'd also suggest the chat function on the website, assuming the wait time isn't too long. I was in a similar dilemma in September and they sorted it out in a few minutes.
-J.
-J.